|Aug 15, 2003, 02:28 PM||#1|
Apple Care Rocks!!!
I've read a lot of horror stories about people dealing with apple care and apple support, so when my 30 GB iPod stopped working last weekend, I was nervous. I went to my local Apple Store, and they checked it out and agreed that my iPod was busted. They told me to call apple support. I called apple support and they told me to go to this website to set up a pickup. I was starting to feel like I was getting the runaround. So I made the request on Sunday to get my iPod picked up. Tuesday I got the empty box to place my iPod, and I set it back the same day. I was expecting maybe a 2-3 week turnaround time. But good golly miss molly it showed up today (Friday)... Now I have my iPod back, and I am happy as a bee...
Apple you've just won yourself a customer for life.
"You scream I'm lazy, you must be crazy, she thought I was a donut, she tried to glaze me.
-- Rakim Allah
I Blog Blaum!
|Aug 15, 2003, 02:40 PM||#2|
When I first got my PowerBook G3, it had a defect that was found in the first batch of systems made. I called up Apple support and within days they literally sent me a brand new system to replace it. I agree, they can be really good about keeping the customer happy.
iMac, therefore, iAm.
|Thread Tools||Search this Thread|
|thread||Thread Starter||Forum||Replies||Last Post|
|Apple Customer support rocks :-)||andy2141||iMac||1||Aug 24, 2013 01:19 PM|
|Apple Care, Apple Care Plus or Verizon Assurion?>||jsf721||iPhone||1||Oct 9, 2012 08:07 AM|
|Who rocks an Apple decal on their ride?||close2reality||Community Discussion||30||Sep 26, 2012 01:33 PM|
All times are GMT -5. The time now is 03:23 AM.