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iTunes 7.4.1 won't load-it can't uninstall previous version

E

ExpyBob

macrumors member
Original poster
Windows XP SP2

When I try to update to 7.4.1 when it gets all done loading it says it cannot remove old itune program.

It's looking for file iTunes.MSI which got wiped out or off my computer do to recent crash.

I tried everything from manual download to creating another user account.

In every case it almost finishes then looks for iTunes.MSI then quits when it cannot be found.

I searched for the file but it is gone.

Please help---Bob
 
Solved.

Use Windows Instal Disk Clean-up. Remove iTunes then reload from scratch.

Maybe this will help someone else.

Bob
 
I now have this same issue. I have tried the utility but I still get it cant find the itunes.msi file.

I'm stuck. Anybody?
 
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