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iPod touch How to cancel preorder?

T

telf22

macrumors regular
Original poster
hey guys, i had a touch preordered but bought one in the 5th ave store yesterday, so is there anyway to cancel my order?? thx🙂
 
You must have a web order number. Login to the site and see if there is a cancel button, if not call them.
 
If you've ordered from Apple before you can log in using your Apple ID and the order will be there.
 
edesignuk said:
You must have a web order number. Login to the site and see if there is a cancel button, if not call them.
Click to expand...
there is, but it says that its prepared for shipment so i cant cancel it and that i will just have to send it back. do think if i call them they could cancel it that way or would they say the same thing? thx 🙂
 
telf22 said:
there is, but it says that its prepared for shipment so i cant cancel it and that i will just have to send it back. do think if i call them they could cancel it that way or would they say the same thing? thx 🙂
Click to expand...

If it's prepared for shipment, you're SOL.

If you send it back I believe there's a 10% restocking fee.
 
gloss said:
If you send it back I believe there's a 10% restocking fee.
Click to expand...
Restocking fees usually only apply to opened purchases.

OP, if you live close to an Apple store, you might save on shipping costs/ hassles if you just return in-store.

Just read through some of their T&C and don't see any mention of buying online and returning instore. Hmm.... might wanna give Apple a call.
 
devilot said:
Restocking fees usually only apply to opened purchases.

OP, if you live close to an Apple store, you might save on shipping costs/ hassles if you just return in-store.

Just read through some of their T&C and don't see any mention of buying online and returning instore. Hmm.... might wanna give Apple a call.
Click to expand...

There probably isn't any way for them to even tell the difference. If the OP still has the receipt for the one from the store. Right?
 
jonnylink said:
There probably isn't any way for them to even tell the difference. If the OP still has the receipt for the one from the store. Right?
Click to expand...

On my Apple invoices/receipts there are definitely "serial" numbers — probably from inventory — so returning a different one may not work…
 
thx guys, once i recieve it im going to take it to the 5th ave store (only couple of blox away) and see if i can return it there. i have the reciept and all so it shouldnt be a problem, if they dont let me return it there i'l just send it back to apple.
 
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