UK ipod nano faulty, replacement?

cb31 · Sep 22, 2007, 04:08 AM

My 10 month old Black 8gig nano has developed a fault where if you brush against the headphone jack it crackles and goes only on one stereo channel. I presume the socket is a bit faulty.

I was going to take it to my local apple store to get it fixed, although I imagine they would just replace it as it would cost more to fix. Is this true first of all?

If they do replace it would they replace it with a similar one or one of the new stubby nano's, which I would obviously prefer? I can afford to wait a couple of months as I can live with the fault if it meant getting a new gen one. Thanks

Tom B. · Sep 22, 2007, 07:48 AM

Have you tested with a few pairs of headphones, or just one?
It could just be a problem with the headphones.
But if the iPod is faulty, they should replace or repair it for free since you are within the 1 year warranty. Not sure if they'll give you a new nano though.

Tumeg101 · Sep 22, 2007, 12:45 PM

They will most likely give you a replacement of your current nano, so they have 1 less prev. gen nano to sell... lol

cb31 · Sep 22, 2007, 01:07 PM

That's what I thought, so maybe if I delay my return by a couple of months they will have run out of 2nd gen nanos. Looks like a moot point now as I have just tried it again and I can't get it to fail so maybe it's fixed itself.

I will probably buy a new ipod anyway in a couple of weeks as I am flying so the vat free prices at Dixons look good. Just got to decide whether nano or touch, if they are available by then.

Sep 22, 2007, 04:08 AM	#1
cb31 macrumors member Join Date: Mar 2005	UK ipod nano faulty, replacement? My 10 month old Black 8gig nano has developed a fault where if you brush against the headphone jack it crackles and goes only on one stereo channel. I presume the socket is a bit faulty. I was going to take it to my local apple store to get it fixed, although I imagine they would just replace it as it would cost more to fix. Is this true first of all? If they do replace it would they replace it with a similar one or one of the new stubby nano's, which I would obviously prefer? I can afford to wait a couple of months as I can live with the fault if it meant getting a new gen one. Thanks
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Sep 22, 2007, 07:48 AM	#2
Tom B. macrumors 65816 Join Date: Mar 2006 Location: London	Have you tested with a few pairs of headphones, or just one? It could just be a problem with the headphones. But if the iPod is faulty, they should replace or repair it for free since you are within the 1 year warranty. Not sure if they'll give you a new nano though. __________________ MacBook \| 2.2GHz \| 4GB RAM \| 500GB HDD \| Mac OS X \| Windows 7 \| Ubuntu SyncMaster 2343BW 2048x1152 \| Magic Mouse \| Bluetooth Keyboard iPhone 4 \| 32GB \| black
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Sep 22, 2007, 12:45 PM	#3
Tumeg101 macrumors 6502a Join Date: Jul 2007 Location: Orange County, California	They will most likely give you a replacement of your current nano, so they have 1 less prev. gen nano to sell... lol __________________ My Stuff 5th Generation 30g Video iPod - Black Canon EOS 40D - Sigma 70-300mm f/4-5.6 - 50mm f/1.4 FS: Canon DSLR Starter Kit!
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Sep 22, 2007, 01:07 PM	#4
cb31 Thread Starter macrumors member Join Date: Mar 2005	That's what I thought, so maybe if I delay my return by a couple of months they will have run out of 2nd gen nanos. Looks like a moot point now as I have just tried it again and I can't get it to fail so maybe it's fixed itself. I will probably buy a new ipod anyway in a couple of weeks as I am flying so the vat free prices at Dixons look good. Just got to decide whether nano or touch, if they are available by then.
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