Go Back   MacRumors Forums > Apple Systems and Services > Mac Basics and Help

Reply
 
Thread Tools Search this Thread Display Modes
Old Sep 30, 2007, 11:05 PM   #1
Jebaloo
macrumors 6502
 
Join Date: Sep 2006
Question Mark Folder, and ejecting Startup Disk

Hi, I'm sorry if I get some of the terminology wrong here.

My computger shows the flashing question mark in a folder icon upon booting just after the chime. I've been reading up all about it and am pretty clear about what actions I should take.

The very first direction that all instructions give me is to insert the Startup CD, shut down, and then restart holding down the 'C' key. The problem I'm encountering is that a little while after starting up, the computer ejects the CD, and then goes onto show the flashing question mark again. I'm pretty sure i'm inserting the correct CD as it does itself have the directions to hold down 'C' for booting from CD printed on it. I've tried the other CD which came with my MacBook too, but the same result.

I've booked a slot with a Genius on Tuesday, but does anyone have any suggestions as to why it would be ejecting the CD?

Thanks.

p.s I've also tried to boot in target disk mode, and although the attached PowerBook sees the harddrive in disk utility, the repair utilities are greyed out, and it doesn't see it in finder so can't access the contents.
Jebaloo is offline   0 Reply With Quote
Old Sep 30, 2007, 11:52 PM   #2
Naimfan
macrumors 68040
 
Naimfan's Avatar
 
Join Date: Jan 2003
Wow. Sorry to read this!

The only things I can think to suggest are things you've probably already tried. First, have you tried booting in safe mode? Second, can you try booting off of an external drive? Because the combination of the MB (I assume) ejecting the disc and showing the question mark makes me think it may be a bad logic board.

Good luck on Tuesday!
__________________
"I find the great thing in this world is not so much where we stand, as in what direction we are moving."
Oliver Wendell Holmes
Naimfan is offline   0 Reply With Quote
Old Oct 1, 2007, 12:05 AM   #3
Jebaloo
Thread Starter
macrumors 6502
 
Join Date: Sep 2006
Hi, thanks for your advice. I'm not really sure what safe mode is, is it when you hold down shift as you boot up? I'm going to try booting off an external drive tomorrow.

It's in warranty, so it should hopefully be a free repair, but if I lose the HD, then... I'll lose 4 photoshoots, silly be for forgetting to back-up for a couple of weeks.
Jebaloo is offline   0 Reply With Quote
Old Oct 1, 2007, 12:12 AM   #4
Naimfan
macrumors 68040
 
Naimfan's Avatar
 
Join Date: Jan 2003
Here's the Apple article on booting in safe mode: http://docs.info.apple.com/article.html?artnum=107393

Essentially, make sure the computer is off, press power, and once you hear the start-up chime THEN press and hold the "shift" key. Then release the shift key when you see the gray Apple and spinning gear. Hope that works!

And hopefully it's something minor that they can fix on the spot! I'll cross my fingers......
__________________
"I find the great thing in this world is not so much where we stand, as in what direction we are moving."
Oliver Wendell Holmes
Naimfan is offline   0 Reply With Quote
Old Oct 1, 2007, 12:20 AM   #5
mkrishnan
Moderator emeritus
 
mkrishnan's Avatar
 
Join Date: Jan 2004
Location: Grand Rapids, MI, USA
Two more things you can try are using the boot selector menu (hold just the option key on boot; sometimes works when holding c does not) and running the Apple hardware test (insert the install DVD -- it's a DVD, incidentally, and not a CD -- and hold 'd' during boot).
__________________
Mira C. Krishnan
mkrishnan is offline   0 Reply With Quote
Old Oct 1, 2007, 12:21 AM   #6
Jebaloo
Thread Starter
macrumors 6502
 
Join Date: Sep 2006
Sounds promising. Thanks so much for advice. I'll sleep a little easier tonight.

I'll let you know how it goes.
Jebaloo is offline   0 Reply With Quote
Old Oct 1, 2007, 12:28 AM   #7
richard.mac
macrumors 603
 
richard.mac's Avatar
 
Join Date: Feb 2007
Location: 51.50024, -0.12662
Send a message via Skype™ to richard.mac
have you fixed it yet?

when you boot into the install cd select you language, then go to the utilities menu and select disk util and repair permissions, disk etc. then choose startup disk and choose your OS X volume and click restart. it should work after this. if it doesnt you could try holding command-option-P-R after a restart and let go after the second loud chime. it should work then. if not it might need repair.
richard.mac is offline   0 Reply With Quote
Old Oct 1, 2007, 12:32 AM   #8
Naimfan
macrumors 68040
 
Naimfan's Avatar
 
Join Date: Jan 2003
I just KNEW there was something I was spacing, and rich just said it. Definitely try that if you haven't already--IIRC, you are resetting the parameter RAM. Often works!
__________________
"I find the great thing in this world is not so much where we stand, as in what direction we are moving."
Oliver Wendell Holmes
Naimfan is offline   0 Reply With Quote
Old Oct 1, 2007, 05:47 AM   #9
Jebaloo
Thread Starter
macrumors 6502
 
Join Date: Sep 2006
Well, so far I've tried doing a Safe Boot, by holding down the shift key just after the chime. It took a lot longer than usual, but eventually the plain screen was replaced by the flashing question mark folder. No luck.

My friend just tried booting it from an externmal firewire disk on which I have a disk image, and all it did was bring up a scary black screen with all sorts of MSDOS style writing. He took out the drive and now it's not looking so good. He's trying to re-build it using disk warrior. Strange stuff.


I'm just going to try some of those other options.
Jebaloo is offline   0 Reply With Quote
Old Oct 1, 2007, 06:03 AM   #10
Jebaloo
Thread Starter
macrumors 6502
 
Join Date: Sep 2006
New development.

I put in the startup disk and didn't press any buttons, only the power button to turn off, and then to startup again. Without pressing C it went into the Disk Utility thing, after choosing my language.

Looking at the disk utility and trying to choose my startup disk has shown that the internal hard drive isn't showing up.

It's just not there!

Don't know what to do now.
Jebaloo is offline   0 Reply With Quote
Old Oct 1, 2007, 06:10 AM   #11
Jebaloo
Thread Starter
macrumors 6502
 
Join Date: Sep 2006
I've reset the PRRam, I think. It chimed twice and I did what you said, but afterwards it just went to the same old grey screen - I turned it off after a couple of minutes.

Am now trying to boot from the Startup Disk again - after this I going to work and waiting till Genius on tuesday.
Jebaloo is offline   0 Reply With Quote
Old Oct 1, 2007, 06:18 AM   #12
Jebaloo
Thread Starter
macrumors 6502
 
Join Date: Sep 2006
Ongoing. I think the fact that I'm posting so many problems means I should just wait for a genius, but I managed to gety the internal disk to show up in disk utility, and I ran a rapair disk.

"Verify and repair disk "disk0s2"
Checking HFS Pure volume
Invalid B-tree node size
Volume check failed.

Error: The underlying task reporrted a failiure on exit

1HFS volume checked
1volume could not be repaired because of an error"

Hmm... No idea what this means, but at least the disk showed up this time, this is after doing PRam reset.
Jebaloo is offline   0 Reply With Quote
Old Aug 3, 2009, 12:38 PM   #13
EssentialParado
macrumors 65816
 
Join Date: Feb 2005
Jebaloo, someone I know has a similar problem. Did you fix this?
EssentialParado is offline   0 Reply With Quote
Old Aug 10, 2009, 04:04 AM   #14
aesteban
macrumors newbie
 
Join Date: Aug 2009
Problems with Macbook Question Mark Folder

On my white MacBook startup I got a flashing Question Mark Folder (QMF) and a slight clicking noise. I figure clicking noise is bad HD so I buy new one. I replaced HD, reset PRAM and still get QMF when I try to boot with install CD in drive (pressing/holding C on startup). So I do the remote install with my Desktop and Firewire cable and the install goes great. I see the new drive in the MacBook got all the files installed. But, when I try to boot up I still get the QMF. Is this no longer a HD problem, but a more expensive problem (logic board..$omething else) ?

Thanks in advance to anyone who takes the time to reply,
Tony
aesteban is offline   0 Reply With Quote
Old Aug 10, 2009, 03:39 PM   #15
aesteban
macrumors newbie
 
Join Date: Aug 2009
Re: Problems with Macbook Question Mark Folder

I just found out that I had installed OSX 10.3.7 which is not meant for the Intel processor machines. Problem solved. I have to buy a version of the OS X that does work with Intel CPUs.
aesteban is offline   0 Reply With Quote
Old Nov 13, 2010, 03:19 AM   #16
goldenapple
macrumors newbie
 
Join Date: Mar 2010
BUMP

I'm interested to hear how the outcome of this thread as I am going through something similar right now.

Any advice?
goldenapple is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Systems and Services > Mac Basics and Help

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Flashing folder with question mark at startup RDAR MacBook Pro 15 Apr 29, 2014 05:24 PM
My brand new MBP has a ? mark on the Startup Disk icon? stanw MacBook Pro 2 Feb 21, 2014 06:13 PM
power mac g5 question mark and mac folder on startup cheekin99 PowerPC Macs 9 Dec 23, 2013 06:35 AM
Ejecting Disk Drive on Startup The Buggman OS X Mavericks (10.9) 1 Oct 28, 2013 07:09 PM
Flashing folder with question mark on startup Fuith MacBook Air 3 Apr 4, 2013 06:35 PM

Forum Jump

All times are GMT -5. The time now is 12:40 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC