Transfer AppleCare to new owner... how? - MacRumors Forums
Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Apple Hardware > Buying Tips and Advice

Reply
 
Thread Tools Search this Thread Display Modes
Old Oct 11, 2007, 04:27 PM   #1
jlanuez
macrumors 6502
 
Join Date: Sep 2006
Location: USA
Transfer AppleCare to new owner... how?

Today I sold a G5 Quad that has AppleCare through 01/09.
How do I transfer this policy to the new owner now?



.
jlanuez is offline   0 Reply With Quote
Old Oct 11, 2007, 04:51 PM   #2
MacAngel40
macrumors member
 
Join Date: Oct 2007
Location: Sunshine State
You may transfer this Plan to a new owner of the Covered Equipment by sending or faxing notice of transfer to AppleCare Administration, P.O. Box 149125, Austin, TX 78714 — 9125, U.S. (fax number 512 — 674 — 8125). You must provide the Plan Agreement Number, the serial numbers of the Covered Equipment being transferred, proof of purchase of the Plan, and the name, address, telephone number and email address of the new owner.

Hope that helps!
MacAngel40 is offline   0 Reply With Quote
Old Oct 11, 2007, 05:01 PM   #3
kuebby
macrumors 68000
 
kuebby's Avatar
 
Join Date: Jan 2007
Location: Orange County
I always believed (and was told this when I bought a MBP from a MR member) that the warranty is attached to the serial number of the machine not the name of the owner.
__________________
Plus ça change, plus c'est la même chose.
2.3 i7 rMBP / 32GB iPhone 5 / 160GB 7G iPod classic / 2G Shuffle
kuebby is offline   0 Reply With Quote
Old Oct 11, 2007, 05:04 PM   #4
jlanuez
Thread Starter
macrumors 6502
 
Join Date: Sep 2006
Location: USA
Quote:
Originally Posted by MacAngel40 View Post
You may transfer this Plan to a new owner of the Covered Equipment by sending or faxing notice of transfer to AppleCare Administration, P.O. Box 149125, Austin, TX 78714 — 9125, U.S. (fax number 512 — 674 — 8125). You must provide the Plan Agreement Number, the serial numbers of the Covered Equipment being transferred, proof of purchase of the Plan, and the name, address, telephone number and email address of the new owner.

Hope that helps!

THANK YOU!
Is there a telephone I can call first?


.

Quote:
Originally Posted by kuebby View Post
I always believed (and was told this when I bought a MBP from a MR member) that the warranty is attached to the serial number of the machine not the name of the owner.

It is tied to a specific machine's serial number, but also the owners name, address... I did hear that I need to officially "transfer" it to the new owner. So when they call, it will be in their name, etc...

Last edited by kainjow; Oct 14, 2009 at 07:23 PM. Reason: merged posts
jlanuez is offline   0 Reply With Quote
Old Oct 11, 2007, 05:08 PM   #5
Duff-Man
macrumors 68030
 
Duff-Man's Avatar
 
Join Date: Dec 2002
Location: Albuquerque, NM
Quote:
Originally Posted by kuebby View Post
I always believed (and was told this when I bought a MBP from a MR member) that the warranty is attached to the serial number of the machine not the name of the owner.
Duff-Man says....yes, but when you register the computer and the applecare with Apple your name, address etc is also registered. When transfering they would want all that info as well as the serial number so that the records all match up so that it "makes sense" instead of possibly seeing 2 different names/addresses attached to the computer....oh yeah!
__________________
Duff-Man computes with...Mac Pro 3.2GHz 8 core 18GB RAM + MacBook Pro 2.5GHz C2D + 16GB iPod Nano + iPhone 4S 32GB...Oh Yeah!
Duff-Man is offline   0 Reply With Quote
Old Oct 11, 2007, 05:10 PM   #6
jlanuez
Thread Starter
macrumors 6502
 
Join Date: Sep 2006
Location: USA
Quote:
Originally Posted by jlanuez View Post
THANK YOU!
Is there a telephone I can call first?


.

Doh! I just found the number right on the agreement. 1-800-APL-CARE
jlanuez is offline   0 Reply With Quote
Old Oct 11, 2007, 05:28 PM   #7
MacAngel40
macrumors member
 
Join Date: Oct 2007
Location: Sunshine State
Quote:
Originally Posted by jlanuez View Post
THANK YOU!
Is there a telephone I can call first?


.
You're very welcome!
MacAngel40 is offline   0 Reply With Quote
Old Oct 11, 2007, 05:31 PM   #8
jlanuez
Thread Starter
macrumors 6502
 
Join Date: Sep 2006
Location: USA
Quote:
Originally Posted by MacAngel40 View Post
You're very welcome!
I called, they took down all the info and gave me a case#, THAN told me I'd have to fax a letter, and my original receipt. So I'll do that now. Too bad I can't do it on-line, would make it much easier (maybe that's the point, make it harder and some people wont bother)
jlanuez is offline   0 Reply With Quote
Old Oct 13, 2007, 01:41 AM   #9
cervaro
macrumors regular
 
Join Date: Nov 2005
Location: Kent, UK
I had to do this when I sold my iMac recently, and all I can say is that I wish they'd let me sort it out online myself, as going through Apple here in the UK was a performance! Mind you, I'm having the same again just trying to change the date of purchase on my new MBP. It's like they're one sentence away from calling me a liar, and asking for this piece of paperwork from the retailer and then that's not good enough, fax this, fax that, etc. Haven't they heard of email and attachments at Apple? They really need a lesson in good customer service over here sometimes!
cervaro is offline   0 Reply With Quote
Old Oct 14, 2009, 07:11 PM   #10
ryansebiz
macrumors member
 
Join Date: Apr 2008
I'm amazed at how difficult this is. From the AppleCare Terms and Conditions:

6. Transfer of Plan

You may transfer this Plan to a new owner of the Covered Equipment by sending, faxing or e-mailing notice of transfer to Apple Inc., ATTN: Agreement Administration, MS: 217AC, 2511 Laguna Blvd, Elk Grove, CA 95758, U.S., fax number 916-399-7337 or agmts_transfer@apple.com, respectively. You must provide the Plan Agreement Number, the serial numbers of the Covered Equipment being transferred, proof of purchase of the Plan, and the name, address, telephone number and email address of the new owner.
__________________
15" MacBook Pro Retina (Late 2013) | 11" MacBook Air (2013) | iPad Air | 16GB iPhone 4S | AirPort Extreme (2013) | AirPort Express (2012)
ryansebiz is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Buying Tips and Advice

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
AppleCare+ transfer Macinstache iPhone Tips, Help and Troubleshooting 2 Sep 27, 2013 12:22 PM
Can i transfer Applecare from my 4s to my iPhone 5? paulie6978 iPhone 4 Sep 25, 2012 11:06 PM
Transfer AppleCare Plus? thomamon iPhone 3 Sep 17, 2012 09:35 PM
Transfer AppleCare to the 5? rbf1138 iPhone 6 Sep 10, 2012 12:11 PM
Resolved: Applecare + Transfer Trey M iPhone 12 Sep 10, 2012 06:02 AM

Forum Jump

All times are GMT -5. The time now is 02:13 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC