EST US - FedEx Delivery Exception

shoe11 · Oct 26, 2007, 08:58 AM

Anybody else have this reported in their Leopard package tracking? Originally I had this morning by 10:30am, but I was just recently updated with a Delivery Exception "Future Delivery Requested" and now my delivery time is pushed back to 7pm today. Apple trying to make sure EST folks receive it as close to 6pm as possible? Only thing I can think of as I surely never made a late delivery request.

~shoe

canyonblue737 · Oct 26, 2007, 09:02 AM

mine continues to say by 10:30 AM here in Chicagoland. it is at the local sort facility but does not yet show on truck at 8:00 AM. my iMac is totally ready... the moment the disk comes in the door the massive ERASE begins.

DoreanGrae · Oct 26, 2007, 09:04 AM

As of 7:50 AM, mine's on FedEx vehicle for delivery.

(in Manhattan)

ncshawng · Oct 26, 2007, 09:23 AM

Quote:

Originally Posted by DoreanGrae

As of 7:50 AM, mine's on FedEx vehicle for delivery.

(in Manhattan)

Same here in Charlotte, NC.

FJ218700 · Oct 26, 2007, 09:03 AM

that's unfortunate, perhaps you can go to your local FedEx place and pick it up anytime today.

shoe11 · Oct 26, 2007, 09:06 AM

well mine didn't update to reflect the change until 8:37am...Have to believe it's just a request that Apple made to get us as close to regular store release at 6pm. Mine only got to "At local FedEx facility".....Actually I suspect it could be also a matter of relation to major metro areas. I'm close to the airport sort facility, but not being say in DC proper might also be why the kickback.....just creates a minor headache for me having someone home to sign for it now that's all......kinda like 2nd Xmas emotions today if you know what I mean.

;-)

DoreanGrae · Oct 26, 2007, 09:08 AM

Quote:

Originally Posted by shoe11

well mine didn't update to reflect the change until 8:37am...Have to believe it's just a request that Apple made to get us as close to regular store release at 6pm. Mine only got to "At local FedEx facility".....

You'll probably still get it before 6. FedEx doesn't update instantly. I checked at 7:30 and the last activity was at 8 PM last night. I checked when I got here to work and it was updated with activity at 5:30 AM and 7:50 AM.

esco · Oct 26, 2007, 09:09 AM

mine still shows as on fedex vehicle for delivery and on time for 10:30AM...I really hope they don't push it back though because the University's package center closes at 5pm

stellarceltic · Oct 26, 2007, 09:15 AM

Mine still says today by 10:30am. That's in an hour and 15 minutes.

It left Indianapolis at 7:06am (a little over 2 hours ago). I live in South Jersey.

I highly doubt it's coming before 10:30...

KershMan · Oct 26, 2007, 09:16 AM

Mine was delivered in Manassas, VA at 08:07 AM. The wife has it waiting for me:-)

shoe11 · Oct 26, 2007, 09:18 AM

Quote:

Originally Posted by KershMan

Mine was delivered in Manassas, VA at 08:07 AM. The wife has it waiting for me:-)

Alright then some other problem cuz if it can get to Manassas before Ashburn then something else is going on!

stellarceltic · Oct 26, 2007, 09:28 AM

Quote:

Originally Posted by stellarceltic

Mine still says today by 10:30am. That's in an hour and 15 minutes.

It left Indianapolis at 7:06am (a little over 2 hours ago). I live in South Jersey.

I highly doubt it's coming before 10:30...

9:08 AM

At dest sort facility

PHILADELPHIA, PA

ncshawng · Oct 26, 2007, 09:27 AM

Quote:

Originally Posted by shoe11

well mine didn't update to reflect the change until 8:37am...Have to believe it's just a request that Apple made to get us as close to regular store release at 6pm.

;-)

No way. If Apple wanted them delivered later in the day, they would have used a different shipping rate (overnight standard?). Believe it or not, Apple doesn't have that much clout with FedEx. Once the packages are in FedEx's hands, FedEx controls the delivery protocols, not Apple.

sblasl · Oct 26, 2007, 09:39 AM

Mine is on the truck taking a rainy ride through the Ozarks this morning.

Quote:

Originally Posted by KershMan

The wife has it waiting for me:-)

She has what waiting for you?

Quote:

Originally Posted by ncshawng

No way. If Apple wanted them delivered later in the day,...

They would have used UPS.

KershMan · Oct 26, 2007, 10:03 AM

Quote:

Originally Posted by sblasl

Mine is on the truck taking a rainy ride through the Ozarks this morning.

She has what waiting for you?

They would have used UPS.

Leopard, and hopefully a nice glass of bourbon for when I get home after lunch to start the installs. We have the family pack and I have 5 installs to do today/tonight:-)

bob5820 · Oct 26, 2007, 11:33 AM

Quote:

Originally Posted by ncshawng

No way. If Apple wanted them delivered later in the day, they would have used a different shipping rate (overnight standard?). Believe it or not, Apple doesn't have that much clout with FedEx. Once the packages are in FedEx's hands, FedEx controls the delivery protocols, not Apple.

Not so sure about that. This morning around 6am tracking showed my package would be delivered by 10:30. At 10am I checked again and saw that my package was on the truck for delivery, but that there was an exception error and the time had been pushed back to 5pm. I called FedEx, and the representative said she didn't see any reason for the exception and that my package should have been delivered by 10:30. She told me she would call the delivery facility, who in turn would check with the driver. She then told me that the delivery facility would call me back when they learned something. The driver showed up with package at 11am and told me that he delivered in as soon as he could. About 15 minutes latter Fedex left a message on my machine that the shipper, "Ingram software" gave them the OK to deliver the package after 10:30am, and that my package would be delivered sometime to day. I'm not sure who Ingram Software is, possibly one of the companies pressing disks, but apparently they instructed FedEx not to deliver before 10:30 am

GutBomb · Oct 26, 2007, 11:39 AM

Quote:

Originally Posted by bob5820

I'm not sure who Ingram Software is, possibly one of the companies pressing disks, but apparently they instructed FedEx not to deliver before 10:30 am

They are one of apple's distributers, and No, they did not "instruct" FedEx to not deliver before 10:30, but they told fedex that if they can not make all their deliveries by 10:30 that they will grant an exception, and they can deliver after 10:30.

Apple doesn't care what time we get it, Ingram doesn't care what time we get it. They just need to have these "delivery exceptions" documented for when they get the fedex invoice so they know how much to pay.

diamond.g · Oct 26, 2007, 11:48 AM

I still haven't gotten mine (wife is supposed to call) and the tracking site hasn't been updated since yesterday...

I am really excited and worried all at once.

bob5820 · Oct 26, 2007, 02:05 PM

Quote:

Originally Posted by GutBomb

They are one of apple's distributers, and No, they did not "instruct" FedEx to not deliver before 10:30, but they told fedex that if they can not make all their deliveries by 10:30 that they will grant an exception, and they can deliver after 10:30.

Apple doesn't care what time we get it, Ingram doesn't care what time we get it. They just need to have these "delivery exceptions" documented for when they get the fedex invoice so they know how much to pay.

While your explanation makes sense I was simply stating what I had been told by FedEx, that Ingram Software OK'd the delivery for after 10:30. FedEx's tracking system told me the package was on the truck out for delivery at 7:20, and then an exception at 8:45. I believed this to mean that Ingram had told them not to deliver before 10:30, but it certainly makes more sense that what was meant was that it would be OK to deliver after 10:30 am.

malenfant · Oct 26, 2007, 09:25 AM

FedEx just delivered me my copy of Leopard.

And no, in case you were wondering, it does not come with a t-shirt. If you want one of those, you will need to go to an Apple Store.

ncshawng · Oct 26, 2007, 09:35 AM

Mine just arrived, 9:34 AM in Charlotte, NC area.

ichii · 09:41 AM

I have the same message it was delivered by 10:30am, but now it say by 5pm Delivery Exception. I think Apple wants it close to 6pm as possible.
My tracking number doesn't seem to work now O.o

spyker3292 · Oct 26, 2007, 09:36 AM

Mine was out for delivery and then I got that... same times too.... WI

ksgant · Oct 26, 2007, 09:40 AM

The last tracking for mine was "Arrived at FedEx location INDIANAPOLIS, IN" at 2am...no update since then and it's 9:40am here now...yet it still says estimated delivery by 10:30am

Kelleheretic · Oct 26, 2007, 09:43 AM

8:23 AM On FedEx vehicle for delivery NEW CASTLE, DE

woooohooooo!

Oct 26, 2007, 08:58 AM	#1
shoe11 macrumors member Join Date: Mar 2005 Location: Virginia	EST US - FedEx Delivery Exception Anybody else have this reported in their Leopard package tracking? Originally I had this morning by 10:30am, but I was just recently updated with a Delivery Exception "Future Delivery Requested" and now my delivery time is pushed back to 7pm today. Apple trying to make sure EST folks receive it as close to 6pm as possible? Only thing I can think of as I surely never made a late delivery request. ~shoe __________________ Mac Pro 2.66, 2GB, Raptor RAID 0, 1.5TB iTunes 17" MacBook Pro HD iPod 5G 30GB > PocketDock > Kimber IC > SR-71 > Ety ER4S

Oct 26, 2007, 09:04 AM	#3
DoreanGrae macrumors regular Join Date: Oct 2007 Location: New York, NY	As of 7:50 AM, mine's on FedEx vehicle for delivery. (in Manhattan) __________________ DoreanGrae 2.16 GHz MacBook Pro, 2 GB RAM 16GB iPhone 3G

Oct 26, 2007, 09:03 AM	#5
FJ218700 macrumors 68000 Join Date: Mar 2007 Location: Blue Dot, Red State	that's unfortunate, perhaps you can go to your local FedEx place and pick it up anytime today. __________________ Lab: 3.0 ghz octo MP Mobile: 1.33 ghz 12' PB twitter.com/Dr_H twitter.com/TapeSlave

Oct 26, 2007, 09:06 AM	#6
shoe11 Thread Starter macrumors member Join Date: Mar 2005 Location: Virginia	well mine didn't update to reflect the change until 8:37am...Have to believe it's just a request that Apple made to get us as close to regular store release at 6pm. Mine only got to "At local FedEx facility".....Actually I suspect it could be also a matter of relation to major metro areas. I'm close to the airport sort facility, but not being say in DC proper might also be why the kickback.....just creates a minor headache for me having someone home to sign for it now that's all......kinda like 2nd Xmas emotions today if you know what I mean. ;-) __________________ Mac Pro 2.66, 2GB, Raptor RAID 0, 1.5TB iTunes 17" MacBook Pro HD iPod 5G 30GB > PocketDock > Kimber IC > SR-71 > Ety ER4S

Oct 26, 2007, 09:09 AM	#8
esco macrumors Demi-God Join Date: Sep 2005 Location: Emory University - Atlanta, GA	mine still shows as on fedex vehicle for delivery and on time for 10:30AM...I really hope they don't push it back though because the University's package center closes at 5pm __________________ The name's Erik Facebook \| Photos \| escopalooza

Oct 26, 2007, 09:02 AM	#2
canyonblue737 macrumors regular Join Date: Jan 2005	mine continues to say by 10:30 AM here in Chicagoland. it is at the local sort facility but does not yet show on truck at 8:00 AM. my iMac is totally ready... the moment the disk comes in the door the massive ERASE begins.

Oct 26, 2007, 09:15 AM	#9
stellarceltic macrumors member Join Date: Oct 2007	Mine still says today by 10:30am. That's in an hour and 15 minutes. It left Indianapolis at 7:06am (a little over 2 hours ago). I live in South Jersey. I highly doubt it's coming before 10:30...

Oct 26, 2007, 09:16 AM	#10
KershMan macrumors Demi-God Join Date: Feb 2003 Location: VA, USA	Mine was delivered in Manassas, VA at 08:07 AM. The wife has it waiting for me:-) __________________ Aluminum MacBook, 2.4 Ghz C2D, SuperDrive, 4GB RAM, 250GB ; 3G iPhone 16GB

Oct 26, 2007, 11:48 AM	#18
diamond.g macrumors 68040 Join Date: Mar 2007 Location: Virginia	I still haven't gotten mine (wife is supposed to call) and the tracking site hasn't been updated since yesterday... I am really excited and worried all at once. __________________ The whole earth should be like Hawaii (weather wise)

Oct 26, 2007, 09:25 AM	#20
malenfant macrumors member Join Date: Dec 2006	FedEx just delivered me my copy of Leopard. And no, in case you were wondering, it does not come with a t-shirt. If you want one of those, you will need to go to an Apple Store.

Oct 26, 2007, 09:35 AM	#21
ncshawng macrumors member Join Date: Oct 2007 Location: Harrisburg, NC	Mine just arrived, 9:34 AM in Charlotte, NC area.

Oct 26, 2007, 09:38 AM	#22
ichii macrumors regular Join Date: Sep 2006	I have the same message it was delivered by 10:30am, but now it say by 5pm Delivery Exception. I think Apple wants it close to 6pm as possible. My tracking number doesn't seem to work now O.o __________________ MacBook 1.83ghz 1.2gb SONY Cybershot W70 iPod video 30gb White iPhone 3G 16gb White Last edited by ichii : Oct 26, 2007 at 09:41 AM. Reason: edit

Oct 26, 2007, 09:36 AM	#23
spyker3292 macrumors 6502a Join Date: Jul 2005 Location: USA	Mine was out for delivery and then I got that... same times too.... WI __________________ "Eye have you"

Oct 26, 2007, 09:40 AM	#24
ksgant macrumors regular Join Date: Jan 2006 Location: Chicago	The last tracking for mine was "Arrived at FedEx location INDIANAPOLIS, IN" at 2am...no update since then and it's 9:40am here now...yet it still says estimated delivery by 10:30am

Oct 26, 2007, 09:43 AM	#25
Kelleheretic macrumors newbie Join Date: Apr 2006 Location: Rexburg, ID/Wilmington, DE	8:23 AM On FedEx vehicle for delivery NEW CASTLE, DE woooohooooo! __________________ MacBook C2D Santa Rosa, 4 GB RAM, 10.5.1 PowerMac G4 (DA) 466 MHz, 1.25 GB RAM, 10.5.1 PowerMac G3 (B&W) 350 MHz, 512 MB RAM, 10.4.11

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