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Old Nov 5, 2007, 10:17 AM   #1
mashinhead
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USB Ports not working on iMAC

All of a sudden two of the three usb ports aren't working on my brand new imac. apple's quality has become so poor i'm very pissed.
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Old Nov 5, 2007, 10:20 AM   #2
Mindflux
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Originally Posted by mashinhead View Post
All of a sudden two of the three usb ports aren't working on my brand new imac. apple's quality has become so poor i'm very pissed.
How, pray tell are they supposed to know your ports would go bad after time? Divine Intervention?
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Old Nov 5, 2007, 11:20 AM   #3
mashinhead
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How, pray tell are they supposed to know your ports would go bad after time? Divine Intervention?
when i said it was brand new i meant brand new it's one week old. They test are supposed to test these no, and it isn't one its two.
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Old Nov 5, 2007, 11:21 AM   #4
Mindflux
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when i said it was brand new i meant brand new it's one week old. They test are supposed to test these no, and it isn't one its two.

All the tests are supposed to do is test that they function before the Mac goes out the door. The tests have no way to test for future failure.

That's like Ford having a way to test that their cruise control modules don't go up in flames and take the car with it. They don't! Which is why they are recalling like 600,000 cars and trucks.
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Old Nov 5, 2007, 02:41 PM   #5
paulr
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Having Same Problem - USB Ports not working

Since I got my new iMac (less than 1 month ago)...

2 iPods stopped working entirely
3 powered USB hubs not recognized
3 card readers - not recognized
Oh - and now the keyboard and mouse not recognized - making my brand new shiny iMac one beautiful paperweight...

Apple Care - Hardly! Keep getting disconnected, incredibly long waits...

I am going to have to take a day of work to hopefully reach a live person...who will probably then blame something else...

HELP!!!!!
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Old Nov 5, 2007, 03:08 PM   #6
mashinhead
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Quote:
Originally Posted by paulr View Post
Since I got my new iMac (less than 1 month ago)...

2 iPods stopped working entirely
3 powered USB hubs not recognized
3 card readers - not recognized
Oh - and now the keyboard and mouse not recognized - making my brand new shiny iMac one beautiful paperweight...

Apple Care - Hardly! Keep getting disconnected, incredibly long waits...

I am going to have to take a day of work to hopefully reach a live person...who will probably then blame something else...
f
HELP!!!!!
See this is what I'm talking about. I use macs so I don't have to spend time dealing with cr*p like this. As to your problem I called and the best thing to do is make an appt at and apple store.
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Old Nov 6, 2007, 08:59 AM   #7
pscoble
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Goto an Apple Store they will repair it for you.
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