Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > iPhone, iPod and iPad > iPod

Reply
 
Thread Tools Search this Thread Display Modes
Old Nov 8, 2007, 11:49 PM   #1
mosx
macrumors 65816
 
Join Date: Mar 2007
Apple not replacing tilted screen 3G nano

Got my first 3G 8GB black iPod nano on September 7th. Got it replaced 2 weeks later because of the tilted screen issue. Replacement was tilted as well. Decided to wait a little bit to let Apple work the issue out.

Sent it in Tuesday. Today I see the repair status "no trouble found". Apparently a screen with a 1.5mm counter-clockwise tilt is normal for a $215 (after taxes) device So it'll be going back out Monday or Tuesday I'm sure, along with pictures with a ruler showing the the screen tilt.

I guess Apple is trying to lose me as a customer. First they try screw me over with the iPod games (stealing $40 from me is as bad as $5,000), the BBB complaint is still ongoing regarding that, then all the junk they pull with the iPhone (like deliberately locking out user made ringtones), and now they're trying to tell me a tilted screen is a normal part of a $215 device. On top of the fact that I had already grown dissatisfied with the MacBook not having a dedicated GPU.
mosx is offline   0 Reply With Quote
Old Nov 9, 2007, 10:36 AM   #2
CarlsonCustoms
macrumors 6502
 
Join Date: Mar 2007
its not apples fault you are dissatisfied with the macbook not having a dedicated gpu.. you knew that before you bought it(or should have at least)

i use a macbook every single day and have not found it to be a problem..

the other issues you raise.. i have no opinion.


Zack
CarlsonCustoms is offline   0 Reply With Quote
Old Nov 9, 2007, 10:40 AM   #3
Feverish Flux
macrumors regular
 
Join Date: Sep 2007
Sounds like someone has a bad case of buyer's remorse.
Feverish Flux is offline   0 Reply With Quote
Old Nov 9, 2007, 10:44 AM   #4
CanadaRAM
macrumors G5
 
CanadaRAM's Avatar
 
Join Date: Oct 2004
Location: On the Left Coast - Victoria BC Canada
Take a valium and send it back in or call Customer Service. The repair centre obviously didn't spot the issue.
__________________
Expert
Ex = former, no longer. Spurt = a leak, esp. when caused by water pressure. Expert = a has-been drip under pressure.
CanadaRAM is offline   0 Reply With Quote
Old Nov 9, 2007, 03:11 PM   #5
mosx
Thread Starter
macrumors 65816
 
Join Date: Mar 2007
Well, I don't know how they managed to not spot the issue. The tilt is big enough so that it can be measured.

However, in true AppleCare fashion, my iPod was returned all scratched up just like my MacBook was when I sent it in for repair. Called Apple and they're going to replace it regardless now.
mosx is offline   0 Reply With Quote
Old Nov 9, 2007, 07:01 PM   #6
Big-TDI-Guy
macrumors 68030
 
Big-TDI-Guy's Avatar
 
Join Date: Jan 2007
If it's a mechanical alignment issue, you could probably fix it yourself. There are hundreds (if not thousands) of "how-to"s on the web for opening Ipods up. Most are amazingly easy to open, and I have the coordination of a retard.

Usually websites that sell replacement batteries will have documentation for just about every generation ipod made.

I fixed a "dusty" screen for a girl once, and with the amount of ribbon cable going the LCD, it could have been tipped in both directions easily.
Big-TDI-Guy is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPod

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
thread Thread Starter Forum Replies Last Post
Is there a chance Apple might replace my dropped iPad? mdhansen5 iPad Tips, Help and Troubleshooting 12 Jun 26, 2011 11:25 PM
Would Apple still replace iPhone 3G due to... orange42 iPhone 6 Mar 28, 2011 10:06 PM
Will the Apple store replace my iPhone 3g? GreenFrog iPhone 1 Sep 13, 2008 04:59 PM
Apple is replacing my iphone 3g Vegan TJ iPhone 3 Jul 31, 2008 10:15 PM
Will Apple not replace my phone if I have a small dint in it? poorbusker iPhone Tips, Help and Troubleshooting 9 Apr 21, 2008 05:32 PM


All times are GMT -5. The time now is 06:20 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC