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Kernel/panic attacks...new MacBook

M

manito2000

macrumors member
Original poster
Feb 15, 2005
50
0
Hello,

I purchased a brand new Macbook on 12/09/07. However, it has been giving me randome kernel/panic attacks.

I did not purchase Applecare. However, do you think I can take this back into the Apple Store to get looked at?
 
How can I pull the crash log? I am very new using macs...so I didn't even think of looking at that...

No change in RAM. The only thing that I've down is install Office for MAC...
 
You don't need AppleCare -- the Mac is covered under the one year warranty. I'd bring this Mac back to the Apple Store. This is not normal behavior by any means, and is indicative of a hardware issue.
 
Thanks...here's is what two of those logs look like

0x21bf28e8 : 0x7198cb (0x0 0x0 0x64 0x3e8)

0x21bf2938 : 0x7111e8 (0x1274e000 0x1b9902 0x5360c0 0x0)

0x21bf2958 : 0x73a228 (0x3191000 0x0 0x21bf29a8 0x31910f0)

0x21bf29a8 : 0x73a57d (0x3191000 0x4 0x1 0x21bf2a03)

0x21bf2a48 : 0x713a11 (0x3191000 0x1 0x1 0x190)

0x21bf2af8 : 0x713de5 (0x3191000 0x1 0x0 0x0)

Backtrace continues...

Kernel loadable modules in backtrace (with dependencies):

com.apple.driver.AppleIntelGMAX3100(5.1.8)@0x6fe000->0x7b6fff

dependency: com.apple.iokit.IONDRVSupport(1.5)@0x6f0000

dependency: com.apple.iokit.IOPCIFamily(2.4)@0x60d000

dependency: com.apple.iokit.IOGraphicsFamily(1.5)@0x621000

com.apple.driver.AppleIntelCPUPowerManagement(9.25.0)@0xc1d000->0xc34fff




BSD process name corresponding to current thread: WindowServer




Mac OS version:

9B18




Kernel version:

Darwin Kernel Version 9.1.0: Wed Oct 31 17:46:22 PDT 2007; root:xnu-1228.0.2~1/RELEASE_I386

System model name: MacBook3,1 (Mac-F22788C8)




0x2d7bff18 : 0x13685a (0x2aa53e4 0x2aa53e4 0x2d7bff78 0x141082)

0x2d7bff58 : 0x1368fe (0x13e894 0x0 0x0 0x1a136f)

0x2d7bff78 : 0x13ea59 (0x13e894 0x0 0x0 0x0)

0x2d7bffc8 : 0x19e2ec (0x0 0x0 0x10 0x0)

Backtrace terminated-invalid frame pointer 0

Kernel loadable modules in backtrace (with dependencies):

com.apple.driver.AppleIntelCPUPowerManagement(9.25.0)@0xc32000->0xc49fff




BSD process name corresponding to current thread: kernel_task




Mac OS version:

9B18




Kernel version:

Darwin Kernel Version 9.1.0: Wed Oct 31 17:46
 
i have a same problem, it is happening once a day, is this a hardware problem ? or can be solve by re-installing the OS ?

thank you.

Sun Jan 27 04:52:14 2008
panic(cpu 0 caller 0x001A7BED): Kernel trap at 0x00724e6d, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x78080047, CR3: 0x01071000, CR4: 0x00000660
EAX: 0x78080003, EBX: 0x4f8e2a98, ECX: 0x02d08000, EDX: 0x0440f000
CR2: 0x78080047, EBP: 0x342b3b28, ESI: 0x78080003, EDI: 0x4f8e2ac4
EFL: 0x00010206, EIP: 0x00724e6d, CS: 0x00000008, DS: 0x00100010
Error code: 0x00000000

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x342b3948 : 0x12b0e1 (0x455670 0x342b397c 0x133238 0x0)
0x342b3998 : 0x1a7bed (0x45ea20 0x724e6d 0xe 0x45e1d4)
0x342b3a78 : 0x19e517 (0x342b3a90 0x4f8e2040 0x342b3b28 0x724e6d)
0x342b3a88 : 0x724e6d (0xe 0x48 0x342b0010 0xc00010)
0x342b3b28 : 0x725225 (0x440f000 0x78080003 0x2 0x18e29c4)
0x342b3b68 : 0x727d6e (0x440f000 0x4f8e2a84 0x0 0x0)
0x342b3ba8 : 0x70b669 (0x440f000 0x342b3c60 0x0 0x0)
0x342b3c88 : 0x435dc8 (0x440f000 0x1 0x342b3cdc 0x342b3cd8)
0x342b3cf8 : 0x43a621 (0x440f000 0x1 0x43f7760 0x1)
0x342b3d28 : 0x43a738 (0x440f000 0x1 0x43f7760 0x342b3d58)
0x342b3d68 : 0x189080 (0x440f000 0x1 0x43f7760 0x4c387b8)
0x342b3db8 : 0x12d165 (0x4c38784 0x46c2098 0x342b3df8 0x11ee04)
0x342b3df8 : 0x126247 (0x4c38700 0x3c95e04 0x16d7348 0x0)
0x342b3f08 : 0x196afc (0x342b3f44 0x0 0x0 0x0)
0x342b3fc8 : 0x19eb34 (0x47fb600 0x1 0x1a10b5 0x3dc7f20)
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbfffeda8
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleIntelGMAX3100(5.1.8)@0x702000->0x7bafff
dependency: com.apple.iokit.IONDRVSupport(1.5)@0x6f4000
dependency: com.apple.iokit.IOPCIFamily(2.4)@0x60d000
dependency: com.apple.iokit.IOGraphicsFamily(1.5)@0x621000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
9B18

Kernel version:
Darwin Kernel Version 9.1.0: Wed Oct 31 17:46:22 PDT 2007; root:xnu-1228.0.2~1/RELEASE_I386
System model name: MacBook3,1 (Mac-F22788C8)
 
Same problem with kernel trap (windowserver)

I have recently bought a macbook 2.2 Ghz intel core 2 duo which seem to crash every other day. I haven't done any upgrades so it's still 10.5.1. been in contact with support and done a reinstallation but the same problem is still happening. does anyone know how to decipher this:

Wed Feb 13 01:40:19 2008
panic(cpu 0 caller 0x001A7BED): Kernel trap at 0x001365c6, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x6730e824, CR3: 0x0107c000, CR4: 0x00000660
EAX: 0x03286a78, EBX: 0x03286a78, ECX: 0x03286a78, EDX: 0x00000000
CR2: 0x6730e824, EBP: 0x1b3b6888, ESI: 0x03286a78, EDI: 0x03286a78
EFL: 0x00010046, EIP: 0x001365c6, CS: 0x00000008, DS: 0x00530010
Error code: 0x00000002

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x1b3b6658 : 0x12b0e1 (0x455670 0x1b3b668c 0x133238 0x0)
0x1b3b66a8 : 0x1a7bed (0x45ea20 0x1365c6 0xe 0x45e1d4)
0x1b3b6788 : 0x19e517 (0x1b3b67a0 0x0 0x1b3b6888 0x1365c6)
0x1b3b6798 : 0x1365c6 (0xe 0x48 0x10 0x530010)
0x1b3b6888 : 0x136870 (0x3286a94 0x7c1f50 0x0 0x0)
0x1b3b68c8 : 0x1368fe (0x0 0x0 0x0 0x1291d000)
0x1b3b68e8 : 0x7258cb (0x0 0x0 0x64 0x3e8)
0x1b3b6938 : 0x71d1e8 (0x1291d000 0x3527c 0x1b3b6988 0x12915c)
0x1b3b6958 : 0x746228 (0x3389000 0x0 0x0 0x33890f0)
0x1b3b69a8 : 0x74657d (0x3389000 0x4 0x1 0x1b3b6a03)
0x1b3b6a48 : 0x71fa11 (0x3389000 0x1 0x1 0x190)
0x1b3b6af8 : 0x71fde5 (0x3389000 0x1 0x0 0x0)
0x1b3b6b28 : 0x438dd2 (0x3389000 0x1 0x0 0x336f488)
0x1b3b6b78 : 0x439d7d (0x751778 0x3389000 0x336f474 0x2)
0x1b3b6bd8 : 0x4379b0 (0x3389000 0x9 0x1b3b6c20 0x0)
0x1b3b6cf8 : 0x18d037 (0x3389000 0x9 0x336f474 0x2)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleIntelGMAX3100(5.1.8)@0x70a000->0x7c2fff
dependency: com.apple.iokit.IONDRVSupport(1.5)@0x6fc000
dependency: com.apple.iokit.IOPCIFamily(2.4)@0x60d000
dependency: com.apple.iokit.IOGraphicsFamily(1.5)@0x621000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
9B18

Kernel version:
Darwin Kernel Version 9.1.0: Wed Oct 31 17:46:22 PDT 2007; root:xnu-1228.0.2~1/RELEASE_I386
System model name: MacBook3,1 (Mac-F22788C8)
 
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