"Stuck" message in Mail

brian0526 · Jan 21, 2008, 07:33 AM

I have a bizarre situation with Mac Mail. I have a message that I cannot get out of my in-box. It's grayed out. It won't display. But, the header keeps showing up in my "Inbox". I've tried moving it to the trash using the menu. I've tried using the delete button. But, no matter what I do, it will just not go away.

I've never seen anything like this and have no clue what happened with this email to make it so persistent. Any ideas?

dalvin200 · Jan 21, 2008, 07:34 AM

is it a POP or IMAP account?

If it's an IMAP account try deleting that message off the server and then "get mail" in Apple Mail..

Have you tried quitting out of mail and coming back in?

Rebooting Mac?

Quote:

Originally Posted by brian0526

I have a bizarre situation with Mac Mail. I have a message that I cannot get out of my in-box. It's grayed out. It won't display. But, the header keeps showing up in my "Inbox". I've tried moving it to the trash using the menu. I've tried using the delete button. But, no matter what I do, it will just not go away.

I've never seen anything like this and have no clue what happened with this email to make it so persistent. Any ideas?

Queso · Jan 21, 2008, 07:41 AM

Had this myself once. Here's the solution from the Apple site. It was the index rebuild that fixed it for me.

brian0526 · Jan 21, 2008, 07:43 AM

You guys are awesome!

I did a rebuild of the mailbox and the message went away (after only 4 months).

Peace,
Brian

Jan 21, 2008, 07:33 AM	#1
brian0526 macrumors regular Join Date: Jan 2003 Location: Ohio	"Stuck" message in Mail I have a bizarre situation with Mac Mail. I have a message that I cannot get out of my in-box. It's grayed out. It won't display. But, the header keeps showing up in my "Inbox". I've tried moving it to the trash using the menu. I've tried using the delete button. But, no matter what I do, it will just not go away. I've never seen anything like this and have no clue what happened with this email to make it so persistent. Any ideas? __________________ "You must be the change you wish to see in the world."
	0

Jan 21, 2008, 07:43 AM	#4
brian0526 Thread Starter macrumors regular Join Date: Jan 2003 Location: Ohio	Thanks You guys are awesome! I did a rebuild of the mailbox and the message went away (after only 4 months). Peace, Brian __________________ "You must be the change you wish to see in the world."
	0

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Jan 21, 2008, 07:41 AM	#3
Queso macrumors 603 Join Date: Mar 2006	Had this myself once. Here's the solution from the Apple site. It was the index rebuild that fixed it for me.
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