Apple UK sucks + blows

Mac Panda · Oct 25, 2003, 09:48 AM

I think that this is really poor even by Dell's standards - i am gonna go mad on monday - this order will cancelled and i will refuse the product when or if it comes to my door.

I think Apple is trying to decrease their market share by doing this! I am disgusted! -

There should a note on their UK site to tell us why nothing has happened - if they don't want exposure how about a polite email to their customers explaining what is going on?

davrouk · Oct 25, 2003, 10:18 AM

Will you be entitled to a refund if you do this?

If so, I will be doing the same and giving my money to my local AppleCentre retailer on Monday for my copy!

m4rc · Oct 25, 2003, 10:29 AM

http://www.petitiononline.com/Appleuk/petition.html

We will get further by compaining together. By all means ring and shout, but that will give them the permission not to help you and to be blunt. Complain politely, and it makes life very difficult for them. You are, after all, only explaining the situation and asking for it to be rectified.

I worked in management for several years and loved the rude moaners as you just shut them down. When someone is totally calm and polite but has a really genuine complaint life became so much harder and the customer came out on top.

Think before going mad on Monday, you WILL NOT win.

Oct 25, 2003, 09:48 AM	#1
Mac Panda macrumors newbie Join Date: Oct 2003	Apple UK sucks + blows I think that this is really poor even by Dell's standards - i am gonna go mad on monday - this order will cancelled and i will refuse the product when or if it comes to my door. I think Apple is trying to decrease their market share by doing this! I am disgusted! - There should a note on their UK site to tell us why nothing has happened - if they don't want exposure how about a polite email to their customers explaining what is going on?

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Oct 25, 2003, 10:18 AM	#2
davrouk macrumors member Join Date: May 2003 Location: Liverpool, England	Will you be entitled to a refund if you do this? If so, I will be doing the same and giving my money to my local AppleCentre retailer on Monday for my copy!

Oct 25, 2003, 10:29 AM	#3
m4rc macrumors 6502 Join Date: Sep 2003 Location: UK	http://www.petitiononline.com/Appleuk/petition.html We will get further by compaining together. By all means ring and shout, but that will give them the permission not to help you and to be blunt. Complain politely, and it makes life very difficult for them. You are, after all, only explaining the situation and asking for it to be rectified. I worked in management for several years and loved the rude moaners as you just shut them down. When someone is totally calm and polite but has a really genuine complaint life became so much harder and the customer came out on top. Think before going mad on Monday, you WILL NOT win.