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Old Feb 16, 2008, 09:23 PM   #1
kbunch
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Location: Tucson, AZ
Can't Rent Movies!

I just bought a TV show yesterday and have rented a movie the night before. Nothing has changed. I have tried to rent movies tonight and it says

You must have a valid address to use store credit

My account is up to date. Any ideas?
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Old Feb 16, 2008, 09:34 PM   #2
jmdor
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Just click on the link that itunes gives you and make sure all your information is correct. I had to do that, and then everything was fine.
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Old Feb 16, 2008, 09:36 PM   #3
kbunch
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This is on my ATV not in iTunes
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Last edited by kbunch; Feb 16, 2008 at 09:43 PM.
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Old Feb 16, 2008, 09:44 PM   #4
kbunch
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This is what I see.
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Old Feb 16, 2008, 09:53 PM   #5
JML42691
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Ya, but the iTunes account that you use is where the credit card info comes from, I'd check that on your computer, you have to have a valid account on that to download.
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Old Feb 17, 2008, 08:04 AM   #6
Chris Blount
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Quote:
Originally Posted by kbunch View Post
I just bought a TV show yesterday and have rented a movie the night before. Nothing has changed. I have tried to rent movies tonight and it says

You must have a valid address to use store credit

My account is up to date. Any ideas?
I had the same problem. The fix was to log into iTunes and go into my account information. I had entered my address and typed in "TX" for my state instead of using the pulldown which then changed it to "TX - Texas". I saved the info and tried again to rent a movie and it worked.
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