Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone > iPhone Tips, Help and Troubleshooting

Reply
 
Thread Tools Search this Thread Display Modes
Old Mar 14, 2008, 09:15 PM   #1
Leah Frances
macrumors newbie
 
Join Date: Mar 2008
Mom's iPhone can't connect to WiFi (WEP - "incorrect password")

My Mom got one of those refurb'd AT&T iPhones ($200!). Who knew she was so cool? She does NOT have the data service because everywhere she goes she has access to WiFi. Here's the problem: Dad has set up a WEP WiFi at home and Mom can't connect.

Here's what happens:
- iPhone can 'see' the network'
- iPhone requests password (Dad insists that it is not a password because it is really a passkey, or something)
- I disabled the auto-caps and entered the 13 character passkey
- iPhone reports back with a "incorrect password" error.

I've poked around the forums and am having some trouble.
1. When I click on the network with the blue arrow it does not give me the option to "forget this network". It's just not there.
2. I do not get the option to change the WEP password from WEP hex or ASCII - it just isn't there.

Any ideas on how to proceed? Or why the phone is missing these things? I am going back tomorrow and would like to help her get online.

Thanks
Leah Frances is offline   0 Reply With Quote
Old Mar 14, 2008, 09:18 PM   #2
Eraserhead
macrumors G4
 
Eraserhead's Avatar
 
Join Date: Nov 2005
Location: UK
Prefix with a Dollar ($)

Better yet use WPA security, as it can withstand more than a trivial assault (WEP can be cracked in less than 1 minute).
__________________
If they have to tell you every day they are fair you can bet they arent, if they tell you they are balanced then you should know they are not - Don't Hurt me
Eraserhead is online now   0 Reply With Quote
Old Mar 14, 2008, 10:08 PM   #3
Leah Frances
Thread Starter
macrumors newbie
 
Join Date: Mar 2008
I know WEP isn't the best security. But, it isn't my network, and for some reason (god knows what) Dad wants to use it. So, Mom is stuck with trying to connect to the WEP.
Leah Frances is offline   0 Reply With Quote
Old Nov 25, 2008, 10:20 PM   #4
wandererrob
macrumors newbie
 
Join Date: Nov 2008
I just got around thisa problem myself just minutes ago and am now making the rounds to the forums I sought info in.

Here's what I did to get onto my home network with my new iphone. I had to enter the WEP key. Not the password my laptop uses, but the 26 character Hex key. I can only hope I only have to ebter it once though! LOL!

But it did work for me and my iphone is now on our home network wifi.

Good luck!
wandererrob is offline   0 Reply With Quote
Old Feb 2, 2009, 01:35 PM   #5
Rushmore
macrumors newbie
 
Join Date: Feb 2009
Cracked it!

Had this problem for a couple of days now, and finally cracked it!

Bear with me through explanation, as I'm sure it'll solve your problem. With my router, I have WEP protection. The passkey (i.e. 7A533AA1C7) is generated by me inputting some text (in this case 'nickiscool') and the router converting it to hex or something. I then have four options of codes similar to the above (let's call them 1,2,3 & 4). I select one of these, apply the settings, and thats the passkey set.

Then, I go to my wireless settings on my PC, try to connect to the wifi and input the passkey. Crucially, beneath the passkey entry bit is a 'Key Index', this has to be set to the correct number (1,2,3 or 4) for the connection to work.

For example, I have chosen passkey 2, so I must set my key index is set to 2. Everything works and I'm all happy. That is until I try to find the wifi on my new iphone...

It finds the network, but every time I input the correct passkey, it says it's incorrect. Frustrating! But, what it seems to me is that the iphone's 'Key Index' is permanently set to 1. So, to fix...

- Go into your router settings, generate passkeys and pick option 1.
- Go into your wireless settings, input the new passkey and set 'Key Index' to 1 so your wireless keeps working.
- Attempt to connect with your iphone, use new passkey.
- Bet it works!

Best of luck with it. Tricky and annoying problem, but this seems to have fixed it for me, and I tested it a couple of times to make sure the theory is correct.

Cheers

Nick
Rushmore is offline   1 Reply With Quote
Old Jul 1, 2010, 09:32 AM   #6
nfjimc
macrumors newbie
 
Join Date: Jul 2010
Wish I was a Betting Man...LOL

Well your solution did not work for me. I have tried everything that I can find on the net. Rebooted everything, reset my network settings on the iPhone, changed my WEP key, and the iPhone keeps saying "Incorrect Password". I even added the phone to the allowed MAC address table. I have 3 laptops and an Xbox all working perfectly on my home wireless network, but not teh phone. My router is a Belkin, not sure of the model number as I am at work righ now. I know the phone works on WiFi because I can connect to our WiFi here at the office. Any other suggestions?
nfjimc is offline   0 Reply With Quote
Old Dec 27, 2010, 09:25 PM   #7
summercruise
macrumors newbie
 
Join Date: Dec 2010
Lightbulb ipod password connection problem fixed!

So from what I read on a few other helpful sites and forums (mainly this one) , I figured out what the issue was for my ipod/password/connection problem.
I have the new 4G ipod touch just earlier this week, and also a new router (DLink) when installing my new router to be compatible with my ipod it took a few tries but i finally found that the new ipod wont work with a WPA security, only WEP or lower.
That was one delemia I had.
The second was many like yours. I wasn't able to connet, even though my ipod had found the connection and told me 'wrong password'
so, when i went into my settings and went to type the password i instead typed the WEP key into the password and it worked perfectly..
I have yet to see if i have to use the password or the WEP key to get onto my wireless. But I found the solution to both of my problems.
Hope this helped
summercruise is offline   0 Reply With Quote
Old Feb 11, 2011, 06:48 PM   #8
tooly
macrumors newbie
 
Join Date: Feb 2011
Iphone problem

I had to input the encrypted key on the back of the router. It is a 10 digit number on my router enclosed in brackets. Hope this helps!!!
__________________
2Le
tooly is offline   0 Reply With Quote
Old Mar 7, 2011, 09:21 PM   #9
Royal Raider
macrumors newbie
 
Join Date: Mar 2011
Solution (worked for me)

I've been having the exact same problem as described above ie. password is incorrect (even when you know you typed it in perfectly!) Anyway, I tried to log on to the wireless network and instead of entering the password I entered the modems address ie. http://???.???.?.? It was of course incorrect. Then I tried to log in again, entered the password and BOOM! IT WORKED! I've been unable to log on to this network for weeks even though others at work with iphones have no problem. Hope this helps.
Royal Raider is offline   1 Reply With Quote
Old Aug 7, 2011, 06:50 PM   #10
ddog1690
macrumors newbie
 
Join Date: Aug 2011
Smile Rushmore is Right!!!

Rushmore is right. The suggestion worked for me. Thanks!
ddog1690 is offline   0 Reply With Quote
Old Sep 8, 2011, 02:03 AM   #11
Jarrod1966
macrumors newbie
 
Join Date: Sep 2011
iPhone wi-fi password problem: WEP to WPA-PSK

Here's a problem I had and the quick solution I found:

My PC/laptop immediately accepted my wi-fi password at home and I was able to instantly start browsing. However, my iPhone did not. Instead of connecting to the wi-fi network, it showed an error stating 'unable to connect' - it rejected the password.

After reading all the blogs about WEPs and WPAs and goodness knows what else (all mumbo-jumbo to me), I did the following;

-accessed my router
-selected WLAN
-selected the password type 'WPA PSK' (not WEP)
-entered a new password following the criteria specified for my 64 bit router (numbers between 0-9, letters a-f)
-started the router again
-started my iphone again

...it worked first time

Basically, my iPhone did not accept a password in WEP format whereas my computer did. The router gave me several options to try different password formats - WEP, WPA, WPA-PSK, etc.

I tried the only format that only required a password with no other fiddling around with IP addresses.

Hope this helps :-)
Jarrod1966 is offline   0 Reply With Quote
Old Sep 17, 2011, 09:26 AM   #12
dragonflei
macrumors newbie
 
Join Date: Sep 2011
Location: Phoenix,Az
Send a message via Yahoo to dragonflei Send a message via Skype™ to dragonflei
This worked withot fail!

Quote:
Originally Posted by Royal Raider View Post
I've been having the exact same problem as described above ie. password is incorrect (even when you know you typed it in perfectly!) Anyway, I tried to log on to the wireless network and instead of entering the password I entered the modems address ie. http://???.???.?.? It was of course incorrect. Then I tried to log in again, entered the password and BOOM! IT WORKED! I've been unable to log on to this network for weeks even though others at work with iphones have no problem. Hope this helps.
Thank you!
This fixed the Wi-Fi connectivity issue on my iPhone!
The trick is to enter the modems address first> it will fail and ask for the password again> then enter the WPA/WEP passkey/password (what ever you use).
It's like the manual reprogramming you would do to your cell phone if it couldn't pick up your carriers towers....
dragonflei is offline   0 Reply With Quote
Old Sep 26, 2011, 05:21 PM   #13
nannymoo
macrumors newbie
 
Join Date: Sep 2011
Location: Wisconsin
I fixed it myself!

Thanks to the helpful hints in this thread, I decided to give it a whack on my own (no thanks to Charter)

I pressed the button on the front of the modem that I thought might be "reset" but probably wasn't.

Then I selected my network from the list and typed in the WPA-PSK from the modem label. Nobody in Charter had ever advised me to do that, but that is what connected me right away.
nannymoo is offline   0 Reply With Quote
Old Dec 15, 2011, 08:21 AM   #14
Tdwroberts
macrumors newbie
 
Join Date: Dec 2011
Can't connect to Wi-FI through phone

I got my iphone last Thursday,it wouldn't connect to Wi-Fi, it would show the little icon that it as connected, but was not. My daughter and her husband both use their iphone 4's here, ( sometimes it takes a while), so we couldn't figure out the problem. Apple wouldn't help because they said it was a refurb, and out of warranty, AT&T said we had to call their warranty department,but the call wound get disconnected before anyone answered. They say (you have 30 or 60 days, to return ?) As an almost last resort, because I read that Apple/AT&T were swapping out phones, when this happened, (seems to be a big problem)but the new phones were not working either. So I tried jail break, my phone wouldn't except it (THANK GOD! ). So I went by daughter's yesterday and my Wi-Fi connected immediately to her Wi-Fi, so we determined it was the router, so I went and bought a new one...it didn't work and Belkin Tech said it must be my computer ( which worked fine until I hooked up their router) needless to say MY S-I-L came over did an filmware upgrade on my old Linksys and EVERYTHING worked immediately !!!
Tdwroberts is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone > iPhone Tips, Help and Troubleshooting

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
iPhone: iPhone 4 is saying my wifi password is incorrect...but it's not.. lovewd Jailbreaks and iOS Hacks 11 Feb 13, 2014 10:56 AM
Wifi incorrect password Sparticu$ iPhone 7 Jun 6, 2013 08:57 PM
Anyone able to fix "Incorrect Password" wifi problem with iPhone 5? Ant.honey iPhone Tips, Help and Troubleshooting 3 Nov 28, 2012 12:58 PM
Gmail Problems - "Incorrect Password" Fugue iPhone 7 Oct 6, 2012 09:42 PM
Exchange "Incorrect Password" fix moonman239 iOS 5 and earlier 0 Jul 4, 2012 11:23 AM

Forum Jump

All times are GMT -5. The time now is 12:18 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC