How to get your free Apple remote!

jk000 · Mar 18, 2008, 07:52 AM

I recently bought a MacBook Pro, disappointed there's no remote included with the mac now... anyway, a few days later I was playing about on Apple.com and saw this http://www.apple.com/getamac/whichmac.html

Scroll down to the bottom, it says "On every mac"...Front Row + Apple Remote.

I rang up yesterday to ask about this, received my free remote this morning with apologies from Apple, they're gonna change the page, so do it quick!

digitalfrog · Mar 18, 2008, 09:17 AM

mmmmhhh ...

It says with every mac, not every macbook.

I'm new to Apple, so I don't know if in their eyes a macbook is a mac ?
If it's the same then I'm going to print it and walk to an apple shop

Ralph

Quote:

Originally Posted by jk000

I recently bought a MacBook Pro, disappointed there's no remote included with the mac now... anyway, a few days later I was playing about on Apple.com and saw this http://www.apple.com/getamac/whichmac.html

Scroll down to the bottom, it says "On every mac"...Front Row + Apple Remote.

I rang up yesterday to ask about this, received my free remote this morning with apologies from Apple, they're gonna change the page, so do it quick!

Abstract · Mar 18, 2008, 09:33 AM

Quote:

Originally Posted by digitalfrog

I'm new to Apple, so I don't know if in their eyes a macbook is a mac ?

If you don't think a MacBook is a Mac, then which Apple computer is a "Mac"?

Just print the ad and go get it. That, or phone them up. They may be able to serve you better over the phone.

pastrychef · Mar 18, 2008, 09:49 AM

I wish Mac Pros had an IR receiver...

dja1 · Mar 18, 2008, 10:20 AM

thanks it worked!

Ged' · Mar 18, 2008, 10:42 AM

hmmmm

It also says built in wireless and bluetooth. But I know i had to pay £25 for my wireless and bluetooth card in my mac pro.

Ok I see the wireless remote is in the actual macbook description rather than in the "On Every Mac" section.

digitalfrog · Mar 18, 2008, 05:59 PM

It worked for me too ! Thanks jk000 !

I bought a new airport express N and asked about the remote - they told me it was not sold anymore with the new macbooks.

Drove them to the webpage, no discussion: they sold me the remote for ....

.... 1 cent !

mrat93 · Mar 18, 2008, 06:50 PM

I actually feel like buying a Mini, then showing them where it says "Built in iSight camera."
However, it does list the compatible Macs in the description, but above it says "On Every Mac."

nintendude · 08:04 AM

on the phone being transferred to another CS person..............

they said that there was nothing they could do but file a complaint

pugple · Mar 18, 2008, 09:13 PM

What number did you call?

Fundillo · Mar 19, 2008, 03:04 AM

What number should i call?

digitalnicotine · Mar 19, 2008, 03:11 AM

Good luck with this. I'm sure the site will soon be updated to say "Available with every Mac*", or something similar. They stopped including them for a reason, so I'm sure they will prefer fixing a website glitch over supplying remotes to everyone who complains. Hope it works out for those who try this, though.

jlanuez · Mar 19, 2008, 03:21 AM

Interesting, still says it...

.

jk000 · Mar 19, 2008, 10:15 AM

Quote:

Originally Posted by Fundillo

What number should i call?

Well, I'm in the UK so I called the standard AppleCare telephone number (by the way if you are in the UK call Apple regent Street and select option two, it bypasses the '0845' prefix, making the call a standard charge, which is included in your free minutes on most mobile phone calling plans!)

When connected to an AppleCare agent I just took it from there, if they argue, be persistent.

zeesa · Mar 19, 2008, 01:49 PM

Thanks for the tip!

I am on the phone with the guy right now and he just so happens to be a "product specialist" (he said I was lucky that I got him) and he's replacing it!

Thanks so much for the info!!!!

Julie

zeesa · Mar 19, 2008, 01:50 PM

Oh and I called AppleCare.

chas0001 · Mar 19, 2008, 01:52 PM

Quote:

Originally Posted by pastrychef

I wish Mac Pros had an IR receiver...

You can get a USB one that works with the apple remote. I have one and it works really well.

http://twistedmelon.com/mira/

brn2ski00 · Mar 19, 2008, 01:53 PM

Still on there now... Get that remote!

FakeWozniak · Mar 19, 2008, 01:57 PM

The web page is apparently updated in the US.

dukebound85 · Mar 19, 2008, 01:58 PM

Quote:

Originally Posted by FakeWozniak

The web page is apparently updated in the US.

no it isnt...

FakeWozniak · Mar 19, 2008, 02:02 PM

Quote:

Originally Posted by dukebound85

no it isnt...

I thought it used to say something explicit like "the remote comes with every mac". Apparently, it never did, so I am WRONG.

Just because the box says "on every mac" and the remote is mentioned. I guess that only applies to the newest machines that were purchased most recently and didn't include one.

Sayer · Mar 19, 2008, 02:50 PM

It also says iLive '08 is included with every Mac, but the Mac Pro page on the Apple Store doesn't list it, either.

Might want to call back and get that too before Steve realizes he's giving away free stuff.

psychofreak · Mar 19, 2008, 02:52 PM

Quote:

Originally Posted by Sayer

It also says iLive '08 is included with every Mac, but the Mac Pro page on the Apple Store doesn't list it, either.

Might want to call back and get that too before Steve realizes he's giving away free stuff.

iLife 08 is included with every Mac.

Sky Blue · Mar 19, 2008, 02:56 PM

Quote:

Originally Posted by psychofreak

iLife 08 is included with every Mac.

but iLive isn't

MacDanielG · Mar 19, 2008, 02:59 PM

so what is the # everyone is calling????????!

Mar 18, 2008, 07:52 AM	#1
jk000 macrumors regular Join Date: Jan 2008 Location: UK	How to get your free Apple remote! I recently bought a MacBook Pro, disappointed there's no remote included with the mac now... anyway, a few days later I was playing about on Apple.com and saw this http://www.apple.com/getamac/whichmac.html Scroll down to the bottom, it says "On every mac"...Front Row + Apple Remote. I rang up yesterday to ask about this, received my free remote this morning with apologies from Apple, they're gonna change the page, so do it quick!
	0

Mar 18, 2008, 10:42 AM	#6
Ged' macrumors newbie Join Date: Jan 2007	hmmmm It also says built in wireless and bluetooth. But I know i had to pay £25 for my wireless and bluetooth card in my mac pro. Ok I see the wireless remote is in the actual macbook description rather than in the "On Every Mac" section. __________________ 2.8ghz( 4-core) Mac Pro 80GB Ipod iPhone 8gb
	0

Mar 18, 2008, 05:59 PM	#7
digitalfrog macrumors regular Join Date: Nov 2007	It worked for me too ! Thanks jk000 ! I bought a new airport express N and asked about the remote - they told me it was not sold anymore with the new macbooks. Drove them to the webpage, no discussion: they sold me the remote for .... .... 1 cent ! __________________ Fashion, Models, and other wild photography: Blog & Portfolio: http://www.ralph-lemarechal.com !!
	0

Mar 18, 2008, 06:50 PM	#8
mrat93 macrumors 65816 Join Date: Dec 2006	I actually feel like buying a Mini, then showing them where it says "Built in iSight camera." However, it does list the compatible Macs in the description, but above it says "On Every Mac." __________________ iPhone 4S 64gb White Late 2011 15" MacBook Pro, 2.4 GHz i7, Hi-Res Antiglare
	0

Mar 18, 2008, 08:59 PM	#9
nintendude macrumors 6502 Join Date: Jan 2008 Location: MD	on the phone being transferred to another CS person.............. they said that there was nothing they could do but file a complaint Last edited by Doctor Q; Mar 21, 2008 at 08:04 AM. Reason: post merge
	0

Mar 18, 2008, 09:49 AM	#4
pastrychef macrumors 65816 Join Date: Sep 2006 Location: New York City, NY	I wish Mac Pros had an IR receiver...
	0

Mar 18, 2008, 10:20 AM	#5
dja1 macrumors newbie Join Date: Oct 2007	thanks it worked!
	0

Mar 18, 2008, 09:13 PM	#10
pugple macrumors member Join Date: Feb 2008	What number did you call?
	0

Mar 19, 2008, 03:04 AM	#11
Fundillo macrumors newbie Join Date: Mar 2008 Location: Tucson, AZ	What number should i call?
	0

Mar 19, 2008, 03:11 AM	#12
digitalnicotine macrumors Demi-Goddess Join Date: Jan 2008 Location: USA	Good luck with this. I'm sure the site will soon be updated to say "Available with every Mac*", or something similar. They stopped including them for a reason, so I'm sure they will prefer fixing a website glitch over supplying remotes to everyone who complains. Hope it works out for those who try this, though.
	0

Mar 19, 2008, 03:21 AM	#13
jlanuez macrumors 6502 Join Date: Sep 2006 Location: USA	Interesting, still says it... .
	0

Mar 19, 2008, 01:49 PM	#15
zeesa macrumors member Join Date: Mar 2008	Thanks for the tip! I am on the phone with the guy right now and he just so happens to be a "product specialist" (he said I was lucky that I got him) and he's replacing it! Thanks so much for the info!!!! Julie
	0

Mar 19, 2008, 01:50 PM	#16
zeesa macrumors member Join Date: Mar 2008	Oh and I called AppleCare.
	0

Mar 19, 2008, 01:53 PM	#18
brn2ski00 macrumors 68020 Join Date: Aug 2007	Still on there now... Get that remote! __________________ iMac 27-inch 2.7GHz Quad-Core i5 500GB Time Capsule 16GB iPhone4/8GB (1st Generation) iPhone/ATV2
	0

Mar 19, 2008, 01:57 PM	#19
FakeWozniak macrumors 6502 Join Date: Nov 2007	The web page is apparently updated in the US.
	0

Mar 19, 2008, 02:50 PM	#22
Sayer macrumors 6502a Join Date: Jan 2002 Location: Austin, TX	It also says iLive '08 is included with every Mac, but the Mac Pro page on the Apple Store doesn't list it, either. Might want to call back and get that too before Steve realizes he's giving away free stuff. __________________ Obama is a true statesman whose experience as a state senator, half-term US Senator & guest lecturer in a Constitutional Law class has fully prepared him to take control of our nuclear arsenal.-Me
	0

Mar 19, 2008, 02:59 PM	#25
MacDanielG macrumors member Join Date: Mar 2008 Location: FLA	so what is the # everyone is calling????????! __________________ 2.4 unibody beauty! 16g iPhone 3G(white )
	0

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