Go Back   MacRumors Forums > iPhone, iPod, iPad, Apple Watch > iPhone

Thread Tools Search this Thread Display Modes
Old Mar 31, 2008, 07:43 PM   #1
macrumors 6502
Join Date: Sep 2003
itunes won't sync my mp4 movie

i made a movie with imovie HD, and exported it using h.264 as an mp4. i then dragged it into my itunes library. but when itunes syncs with my iphone, it says it didn't sync the movie because the video format is "supported." wtf? i thought apple was big on the iphone supposedly favoring mp4???
plunar is offline   0 Reply With Quote
Old Apr 1, 2008, 08:12 AM   #2
macrumors 6502a
Join Date: Jun 2006
Location: Trenton, FL
Does it say the video format is "supported" or "unsupported?"
bowens is offline   0 Reply With Quote
Old Jul 29, 2008, 09:04 AM   #3
macrumors newbie
Join Date: Jul 2008
Red face Found an answer!

I had the same problem. Checked other forums and found a solution:

1. Use HandBrake to convert unprotected DVD to mp4. After selecting the Source, click Toggle Presets on the menu and select iPhone/iPod Touch, then Start.

2. After conversion, in iTunes, File|Add to Library the converted DVD movie. Then click your iPhone under Devices. In the Video tab, under Movies, check the Sync movies and the movie you added. Sync.

That did it! Good luck!
albanmews is offline   0 Reply With Quote
Old Jul 29, 2008, 09:38 AM   #4
macrumors 6502a
Join Date: Aug 2007
Location: Yorba Linda, CA
if the movie is in iTunes I don't think you need to use handbrake. You should be able to just right click it and choose convert for iPod/iPhone. I had the same problem with the MP4 movies I made with my camera and this worked.
iPhone 4GB/3G iPhone 8 GB/5th Gen iPod Nano Video 8GB/ 2 32GB white ipod touch(kids)/iPhone 4 16GB(sold)/32GB iPhone 4S(sold)/16GB WiFi iPad/AppleTV(sold)/July2011 13.3 MBP/32GB iPhone 5(SOON!!!)
snook911 is offline   0 Reply With Quote
Old Jul 29, 2008, 09:43 AM   #5
macrumors 68020
sunfast's Avatar
Join Date: Oct 2005
Location: London
Some features are not supported on the iPhone but can be played by other devices. A few of my mp4s had this problem but Visual Hub sorted me out
upstart racing
sunfast is offline   0 Reply With Quote
Old Jul 29, 2008, 09:49 AM   #6
macrumors 68000
Dimwhit's Avatar
Join Date: Apr 2007
I'm fighting with this as well. VisualHub works, if you use the right settings (the iTunes tab, not the mp4 tab).

If I had to guess, I would say that the problem with your file is the audio. For some reason I'll never understand, the audio track can't have a bit rate greater than 160, which is common if the mp4 isn't specifically formatted for the iPhone. That was my issue, anyway.
iMac 2.8GHz/4GB RAM; Mac Mini 1.83GHz/1 GB RAM; iPhone 3G; MBP 2.33GHz/2GB RAM (work)
Dimwhit is offline   0 Reply With Quote

MacRumors Forums > iPhone, iPod, iPad, Apple Watch > iPhone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
iTunes won't sync songs mknabster Mac Applications and Mac App Store 0 May 1, 2014 03:56 PM
Trying to sync .m4a music files to iPhone 5S. They play in iTunes but won't sync. Maverick1337 iPhone 3 Apr 8, 2014 01:50 AM
iTunes won`t sync music since iOS7/iTunes 11.1 Fubar1977 iOS 7 5 Mar 6, 2014 01:27 PM
iTunes won't sync! Help me! cosmin1112 iPhone Tips, Help and Troubleshooting 1 Jul 14, 2013 05:20 PM
Handbrake mp4 won't import into iTunes undies1993 Digital Video 1 Jun 29, 2012 11:48 PM

Forum Jump

All times are GMT -5. The time now is 03:33 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2015, MacRumors.com, LLC