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Canon 450d image issue

A

ATLianz

macrumors newbie
Original poster
Apr 6, 2008
23
0
Hi guys, new user here. I bought the new Canon XSI yesterday and upon taking my first shots, I noticed that every image had a pink tone to it. No matter what setting I was shooting in (even automode), the results were the same. I have attached a sample image to this post for you guys to see what I am talking about. Any Ideas what is causing this? Possible defect or is it just me?

IMG_0028.jpg
 
If it has happened since you bought it and not after you changed some settings I'd say it's a duff camera and I'd take it back from where it came.

Do the pictures look the same in liveview?
 
scotthayes said:
If it has happened since you bought it and not after you changed some settings I'd say it's a duff camera and I'd take it back from where it came.

Do the pictures look the same in liveview?
Click to expand...

yeah... straight out of the box. I played with all the white balance settings
and same results. Sucks cause I didnt want to take it back to Bestbuy because inventory is pretty much bupkis.
 
ATLianz said:
yeah... straight out of the box. I played with all the white balance settings
and same results. Sucks cause I didnt want to take it back to Bestbuy because inventory is pretty much bupkis.
Click to expand...

you could give canon a call and see if they will replaced it for you.
 
Ill see what Best Buy can do for me before shipping it out to Canon.
Thanks guys for the input!
 
ChrisA said:
Your test shot looks like it might be under flouresent light. Do you get the same pink outdoors in sunlight? what about tunstant light?
Click to expand...

different lighting conditions get the same result. Believe me Ive tried everything. My Iphone produced better looking pictures.. lol.
 
It's a bad copy of the camera.

I have to say, I'm surprised that you still want to stay with the XSi after this. I'd be looking elsewhere but that's just me and I'm weird that way I suppose.

SLC
 
To clarify - when you see the 2 sec preview of what you just shot, does it have this pink cast?

Also - are you shooting RAW images?

I'm guessing (because I had this same issue with the 450D) that you might be shooting RAW and reading the RAW image with an outdated RAW editor. I tried reading the RAW file with an older version of PhotoShop and with several other apps and all had this same cast. When I updated PS to the latest RAW editor or used the editor supplied by Canon on the CD, the image was fine.
 
ksmith80209 said:
To clarify - when you see the 2 sec preview of what you just shot, does it have this pink cast?

Also - are you shooting RAW images?

I'm guessing (because I had this same issue with the 450D) that you might be shooting RAW and reading the RAW image with an outdated RAW editor. I tried reading the RAW file with an older version of PhotoShop and with several other apps and all had this same cast. When I updated PS to the latest RAW editor or used the editor supplied by Canon on the CD, the image was fine.
Click to expand...

Im shooting jpg images and yes, the images show up pink in the preview.

Im sad... lol
 
Did anyone manage to sort or figure this problem out

i have exactly the same problem since the time i bought my camera.

I have been told that maybe its either a problem with teh software or the CMOS.

Does any one else have a similar problem? and also a solution?
 
SLC Flyfishing said:
It's a bad copy of the camera.

I have to say, I'm surprised that you still want to stay with the XSi after this. I'd be looking elsewhere but that's just me and I'm weird that way I suppose.

SLC
Click to expand...

That's a ridiculous statement, considering that we get duds from all camera manufacturers every now and then. All he has to do is to immediately exchange the camera for another.
 
SLC Flyfishing said:
I have to say, I'm surprised that you still want to stay with the XSi after this. I'd be looking elsewhere but that's just me and I'm weird that way I suppose.

SLC
Click to expand...

????????? SO, if your BlackBook ever gives you any trouble are you going to look 'elsewhere' for a better computer!?
 
AlaskaMoose said:
Could very well be, but the OP said that he tried different WB settings.
Click to expand...

If the WB makes no difference then it looks like a bad one. I have a 450D and I've never seen anything like that!

Assume you're having the same problem when shooting outdoors?

S
 
flinch13 said:
Hey man, it's your white balance.
Click to expand...

Huh... WB translates from a warm Yellow to a cold Blue and believe me... pink doesnt figure anywhere in b/w the transition!

It has to be a tint error... have you tried shooting in RAW?

A replacement is your best bet!
 
erroljr said:
Did anyone manage to sort or figure this problem out

i have exactly the same problem since the time i bought my camera.

I have been told that maybe its either a problem with teh software or the CMOS.

Does any one else have a similar problem? and also a solution?
Click to expand...

Just a suggestion, have you tried clearing the camera settings? You could try clearing the custom settings first, if that doesn't work try clearing all the camera settings. Hit Menu and then scroll across to the one with the spanner and three dots next to it. I assume you have the latest 1.0.9 firmware? This is under the same menu.
 
ATLianz said:
Hi guys, new user here. I bought the new Canon XSI yesterday and upon taking my first shots, I noticed that every image had a pink tone to it. No matter what setting I was shooting in (even automode), the results were the same. I have attached a sample image to this post for you guys to see what I am talking about. Any Ideas what is causing this? Possible defect or is it just me?

IMG_0028.jpg
Click to expand...

Do you have another lens you can try? If you look through the lens is it all pink? Is there a filter or film on the lens?
 
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