Myt dell printer has bitten the dust...now what?

macEfan · Apr 26, 2008, 08:25 PM

I have a dell 1710 laser printer that was bought a little over a year ago. Three months after the warranty expired the thing dies. I take the unit apart and realize a capacitor and resistor on the power supply board have shorted out and have been somewhat melted.

So I need a new power supply.... but where can I find one???

Does dell sell replacement parts individually? Where else could I get a replacement board? I am a little pissed off because I rarely used this printer and it suddenly dies. When it was working I thought it did a decent job...nice and fast.....do you think if I emailed dell and told them I'd install the part myself they'd send me one?

MonksMac · Apr 26, 2008, 11:31 PM

I hate those Dell 1710 Printers. They feel and act cheap. I am always fixing them for some of my teachers. The school district is being cheap now and only buys the Dell printers. All of the older LaserJets still hold up better!
Sorry I wasn't able to help with the spare parts though, but I felt that it would maybe help someone else not to make the same mistake and get a Dell printer.

Abstract · Apr 27, 2008, 02:50 AM

I don't think they would, as they'd rather sell you a completely new unit.

Can you just solder on a new capacitor and resistor in place of the old ones? Sorry, I really don't know how to fix these things.

lostngone · Apr 28, 2008, 02:20 AM

Just fix it, it looks like you found the problem it should be less then 3 dollars in parts unless it was a really large capacitor. If you have it apart it shouldn't take more then 10 minutes to un-solder and solder in the new resistor and capacitor. Only problems I cans see is, 1. They are so melted you can't read the values on the burnt parts. 2. There is something else on the board that is causing the Cap to blow and resistor.

My guess is it was a defective or underrated capacitor that blew.

CanadaRAM · Apr 28, 2008, 02:42 AM

If it helps, the Dell is a rebadged Lexmark.

Apr 26, 2008, 08:25 PM	#1
macEfan macrumors 65816 Join Date: Apr 2005 Location: Forbidden, you do not have access to that server	Myt dell printer has bitten the dust...now what? I have a dell 1710 laser printer that was bought a little over a year ago. Three months after the warranty expired the thing dies. I take the unit apart and realize a capacitor and resistor on the power supply board have shorted out and have been somewhat melted. So I need a new power supply.... but where can I find one??? Does dell sell replacement parts individually? Where else could I get a replacement board? I am a little pissed off because I rarely used this printer and it suddenly dies. When it was working I thought it did a decent job...nice and fast.....do you think if I emailed dell and told them I'd install the part myself they'd send me one? __________________ Looking for: Nikon f2.8lense.
	0

Apr 26, 2008, 11:31 PM	#2
MonksMac macrumors 6502a Join Date: Dec 2005 Location: 1988	I hate those Dell 1710 Printers. They feel and act cheap. I am always fixing them for some of my teachers. The school district is being cheap now and only buys the Dell printers. All of the older LaserJets still hold up better! Sorry I wasn't able to help with the spare parts though, but I felt that it would maybe help someone else not to make the same mistake and get a Dell printer. __________________ Early 2011 MBP...
	0

Apr 27, 2008, 02:50 AM	#3
Abstract macrumors G3 Join Date: Dec 2002 Location: Location Location	I don't think they would, as they'd rather sell you a completely new unit. Can you just solder on a new capacitor and resistor in place of the old ones? Sorry, I really don't know how to fix these things. __________________ "Hard? It's supposed to be hard. Hard is what makes it great!" - Tom Hanks.
	0

Apr 28, 2008, 02:42 AM	#5
CanadaRAM Contributor Join Date: Oct 2004 Location: On the Left Coast - Victoria BC Canada	If it helps, the Dell is a rebadged Lexmark. __________________ Expert Ex = former, no longer. Spurt = a leak, esp. when caused by water pressure. Expert = a has-been drip under pressure.
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Apr 28, 2008, 02:20 AM	#4
lostngone macrumors 6502a Join Date: Aug 2003 Location: Anchorage	Just fix it, it looks like you found the problem it should be less then 3 dollars in parts unless it was a really large capacitor. If you have it apart it shouldn't take more then 10 minutes to un-solder and solder in the new resistor and capacitor. Only problems I cans see is, 1. They are so melted you can't read the values on the burnt parts. 2. There is something else on the board that is causing the Cap to blow and resistor. My guess is it was a defective or underrated capacitor that blew.
	0

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