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Old Apr 29, 2008, 07:24 PM   #1
SnapperUK
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Join Date: Oct 2007
Problem printing from Indesign

I am currently having a huge problem printing from indesign.
I am running CS3 on a hi spec 08 Mac Pro (10.5.2) connected to an Epson 3800 Stylus Pro A2 printer.
I keep getting the message <Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem>.
I have tried trashing the indesign preferences, I tried a new account... In fact I have just done a clean install of the entire OS. Just can't get it to print. I did have it printing on this machine before and the same document prints from my iMac.
The problem seems to be something to do with the print dialogue. If I print WITHOUT checking the Printer settings in the Print dialogue is sends to the print, but the output is shocking as the paper selection is not right and uses photo black not matt black.
When I DO check the printer settings and set it all correctly it gives me the <Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem>.
Anyone else had this or have any thoughts?
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Old Aug 22, 2008, 09:36 AM   #2
juck5500
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Join Date: Aug 2008
similar InDesign print dialog issues

I can't get InDesign to print on legal size paper. It keeps jumping back to letter after I close the page setup dialog box. any ideas?
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Old Aug 23, 2008, 06:00 PM   #3
jerryrock
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Location: Amsterdam, NY
After you set your desired settings in the Print dialog box, click save settings and name your settings. They will be saved with your document.
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Old Aug 24, 2008, 08:30 AM   #4
semicharmed
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Join Date: Jul 2005
Location: New Orleans
Quote:
Originally Posted by juck5500 View Post
I can't get InDesign to print on legal size paper. It keeps jumping back to letter after I close the page setup dialog box. any ideas?
The page setup dialog is simply that - how you choose the settings for your page. It has no effect on what size paper the document is printed on - those are choosen in the print dialogue box.
This means the document size stays the same while you can choose to print on different sized papers.
As an example, I work for my college paper and we're broadsheet - our pages are 13.25"x22". But when we print proofs throughout the night, we use 11"x17" paper. The document size does not change, but in the print dialogue box, we just choose the paper size and it will scale. That way, we can complete our layouts on the correctly sized document, but print in a more manageable size. Also useful for when we say, want to print out the pages on 8.5"x11" sheets, etc.
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Old Aug 24, 2008, 02:11 PM   #5
snickelfritz
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Join Date: Oct 2003
Location: Tucson AZ
Output your InDesign project as a PDF.
Print the PDF from Acrobat.
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