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Old May 8, 2008, 04:14 PM   #1
cwalex18
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ProCare Tune Up at Apple Store

I am thinking about bringing my MacBook Pro in for it's yearly tune up under procare. Does anyone know what they do as part of the tune up (aside from the vague description on the Apple site)? I am trying to see if it is worth it or not to do it. Right now I am leaning toward doing it, because I have not used my $99 procare card on anything else yet.

Thanks!
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Old May 8, 2008, 04:29 PM   #2
chrisbeebops
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Software, I think they just run updates, and repair disk/permissions.

Other than that, I believe they vacuum under the keyboard... maybe blow the dust out of the laptop itself.
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Old May 8, 2008, 04:48 PM   #3
MattZani
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I Would imagine they dismantle it, clean it all out, maybe be sneaky and replace scratched parts.

Its not going to cost you anything, just spend a day in the town while they do it.
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Old May 8, 2008, 07:57 PM   #4
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Originally Posted by cwalex18 View Post
I am thinking about bringing my MacBook Pro in for it's yearly tune up under procare. Does anyone know what they do as part of the tune up (aside from the vague description on the Apple site)? I am trying to see if it is worth it or not to do it. Right now I am leaning toward doing it, because I have not used my $99 procare card on anything else yet.

Thanks!
Prepare to leave it with them for at least 24 hours.
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Old Jul 6, 2008, 12:58 PM   #5
Sanzu08
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Originally Posted by cwalex18 View Post
I am thinking about bringing my MacBook Pro in for it's yearly tune up under procare. Does anyone know what they do as part of the tune up (aside from the vague description on the Apple site)? I am trying to see if it is worth it or not to do it. Right now I am leaning toward doing it, because I have not used my $99 procare card on anything else yet.

Thanks!
Did you take it in ? Curious to know how long it took and what they did
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Old Jul 6, 2008, 01:01 PM   #6
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Did you take it in ? Curious to know how long it took and what they did
They run a defrag, computer diagnostics and test, update your software if needed, and a probably clean up your computer (physically--wipe screen, clean keyboard, etc.)
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Old Jul 7, 2008, 07:32 AM   #7
cwalex18
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Did you take it in ? Curious to know how long it took and what they did
They ran the Apple Hardware Test, Optimized the Hard Drive (Defrag, Permissions, and Disk Check), and Scanned computer for viruses using Norton AntiVirus. They also looked for any Apple Software Updates and cleaned my MBP body and screen. I also had them look at another problem I was having with the keyboard backlight while it was in. I took it in on May 9th in the evening. They estimated it would be done on May 12th, but I got a phone call from the Apple Store at noon on May 11th to say it was ready for pick-up. Pretty much everything in the tune-up you can do at home yourself. I did the tune-up because I happened to have ProCare. I would not buy ProCare just to get the tune-up, but if you have ProCare and you can afford being without your computer for a few days, go ahead and do the tune-up. It can't hurt.

I can see how this would be useful for someone who is not very computer savvy and wants to have their computer looked at once a year to make sure it is in working condition.
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Old Jul 7, 2008, 07:53 AM   #8
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They run a defrag, computer diagnostics and test, update your software if needed, and a probably clean up your computer (physically--wipe screen, clean keyboard, etc.)
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They ran the Apple Hardware Test, Optimized the Hard Drive (Defrag, Permissions, and Disk Check), and Scanned computer for viruses using Norton AntiVirus...
As far as "defragmenting", did they just defrag the Directory Structure File or the entire disk itself? (The Directory Structure file can be done with DiskWarrior.)

According to Apple KB, in most cases defragmenting the drive (all files) is not necessary and in some cases could impede performance.

http://support.apple.com/kb/HT1375
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Old Jul 7, 2008, 03:44 PM   #9
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As far as "defragmenting", did they just defrag the Directory Structure File or the entire disk itself? (The Directory Structure file can be done with DiskWarrior.)
I'm not sure if it was the entire disk or just the Directory Structure File. All I know is that they used Drive Genius to defrag the hard drive. They probably would not do something that they themselves recommend not to do (I hope ).
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