15 inch MacBook Pro Vertical Striping Issue

[jus407]

So i was watching some online movies from Hulu.com and all of the sudden i noticed these huge dark streaks in my display i wasn't sure what it was so i logged out and as i logged out i snapped this photo (plus my computer froze when i logged out so i had to hold down the power button to get it to reset)



SO what happened to my macbook pro its not doing it right now after the reset but why did it happen?!?!

[Zwhaler]

Take it to Apple and see what they say, and show them the picture. You might have a bad screen.

[PDE]

There have been a few cases like yours. If it's new, get Apple to replace it. Otherwise, they'll repair it. Good luck!

[jus407]

do you think it will happen again? and will they replace it if it isnt currently messing up?

[ArcaneDevice]

Get it replaced. I did.

It should not do that and it might be a symptom of a larger problem down the road.

What screen model is it?

[jus407]

its 9c83, thats all i know about the model i dont know if its LG or what

[skiesforme]

Originally Posted by jus407

So i was watching some online movies from Hulu.com and all of the sudden i noticed these huge dark streaks in my display i wasn't sure what it was so i logged out and as i logged out i snapped this photo (plus my computer froze when i logged out so i had to hold down the power button to get it to reset)



SO what happened to my macbook pro its not doing it right now after the reset but why did it happen?!?!

I was shocked when I saw the same thing on my new 15.4" Penryn (glossy: 00009C83 Samsung) MBP. I recalled people calling it the "beams of light" problem or something like that. Then I came across this article http://www.appledefects.com/wiki/ind...Pro#Uneven_LCD
As suggested in the article, I closed the lid of the MBP and applied some pressure on top of the lid. To my utter surprise (and relief) the light/shadow beams disappeared !
The 1st MBP I got had a faulty Airport card. Now if this one has another manufacturing defect, I would be so mad on Apple .

Guys, do you suggest I wait n watch if it recurs or get a replacement ??
I have set this 2nd MBP replacement with so much care and it took me so long !!
I am so pissed off...

[shoulin333]

my penryn 2.4 15"did this once a week ago or so.... i just closed the lid and opened it back up, then all was good


if it happens again i will snap pics and call apple

[BASE91]

I am on my 2nd Macbook Pro 2.5 Penryn. The first one had the "shadow", "LED problem on the first night. Tonight, this one started experiencing the same problem. Its exactly 17 days and I am going to try and see if I can get a replacement. (Wish me luck...) A quick search on the Apple support forums show that we are not alone with this problem (http://discussions.apple.com/thread....23301&tstart=0).

I really feel that there was a bad batch released.

[EMAGDNIM]

I was not aware of this problem...Its good to know though since I'm shopping for a new MBP.

[BASE91]

Just came back from the apple store. Worked with two folks over there who really listened and understood the problem that some of us are dealing with.

The lead genius actually stated it is just the way the display is and there is no fix. (I love how if its bad news they don't want to talk with the customer) This was a bit discouraging considering how much we all spend on the macbook pros to have dark shadows on the bottom of the screen.

Regardless, the two technicians working with me advised me to leave it behind for testing. Both technicians agreed that they would like to see the if they can recreate the problem and really tried to help me out. (Thank you!)

I will repost the results after 3 - 5 days.

[rychencop]

Originally Posted by BASE91

I am on my 2nd Macbook Pro 2.5 Penryn. The first one had the "shadow", "LED problem on the first night. Tonight, this one started experiencing the same problem. Its exactly 17 days and I am going to try and see if I can get a replacement. (Wish me luck...) A quick search on the Apple support forums show that we are not alone with this problem (http://discussions.apple.com/thread....23301&tstart=0).

I really feel that there was a bad batch released.

that looks like an alignment problem with the led's to me. these lcd makers need to get a clue about quality control.

[jjahshik32]

I have never seen that before... even on the sr models, man that makes me very nervous of the 17" hi res mbp I just ordered..
Man monday sure seems so far away!

[zepharus]

Originally Posted by shoulin333

my penryn 2.4 15"did this once a week ago or so.... i just closed the lid and opened it back up, then all was good


if it happens again i will snap pics and call apple

Add my 2.4 Penryn to the list of MBPs that did this!

I was carrying it down stairs to plug back in when i noticed it. areboot fixed the issue. I really curious as to what this is and why. My MBP screen is the 09C81 LG. I do not think its specific to a screen.

To me it looks like a short of some kind literally every other row of LEDs is out..

[rightwhale]

My two week old penryn 2.4 15" matte did this last night, after i had watched a dvd and surfed the net for a few hours, no big load on the processor. I was too tired to take a picture yesterday, today it has worked fine all day.

First I thought it had something to do with working in darkness, that my eyes got sensitive to the problem in the darkness, but I'm watching my screen in total darkness right now, and the problem is just not there. I had it in the lower third of the screen, to me it seemed like a misalignment of the backlighting, the dark bands really stood out, but faded away toward the top of the screen. This is very unnerving behaviour, I can't think of anything I did that could have caused it. My machine has the 9c81 display.

I had already started to look into the display quality, from day one I haven't been at all happy with the gradients and obvious dithering patterns of this panel. If it is going to start to do this intermittently as well I may have to rethink my purchase (which I don't want to, could not be happier with the swithc to osx!) Has anyone received a 15" matte with a different panel than 9c81?

[mrkgoo]

Originally Posted by zepharus

Add my 2.4 Penryn to the list of MBPs that did this!

I was carrying it down stairs to plug back in when i noticed it. areboot fixed the issue. I really curious as to what this is and why. My MBP screen is the 09C81 LG. I do not think its specific to a screen.

To me it looks like a short of some kind literally every other row of LEDs is out..

I have the same screen, and it happened to me once. A reboot fixed it right up. It sounds like a combination hardware/software issue - power management causes a dimming/brightening of the screen (it happened when I plugged the power cable in), and half the LEDS don't turn on (or off). Closing the display, or dimming the LED backlights all the way didn't do anything (leading it to seem more like a software thing).

It only happened once, so here's hoping.

[mrkgoo]

Originally Posted by mrkgoo

I have the same screen, and it happened to me once. A reboot fixed it right up. It sounds like a combination hardware/software issue - power management causes a dimming/brightening of the screen (it happened when I plugged the power cable in), and half the LEDS don't turn on (or off). Closing the display, or dimming the LED backlights all the way didn't do anything (leading it to seem more like a software thing).

It only happened once, so here's hoping.

It has happened a second time - I can confirm I was in the red zone for power, and I plugged it into the power adaptor. It may be a combination of having the ambient sensor and dimming display on battery.

At any rate, this time it wasn't an alternating pattern, but all the LEDS turned off and did not reactivate until after I had slept the computer (closed lid and reopened).

[UltraNEO*]

Originally Posted by skiesforme

I was shocked when I saw the same thing on my new 15.4" Penryn (glossy: 00009C83 Samsung) MBP. I recalled people calling it the "beams of light" problem or something like that. Then I came across this article http://www.appledefects.com/wiki/ind...Pro#Uneven_LCD
As suggested in the article, I closed the lid of the MBP and applied some pressure on top of the lid. To my utter surprise (and relief) the light/shadow beams disappeared !
The 1st MBP I got had a faulty Airport card. Now if this one has another manufacturing defect, I would be so mad on Apple .

Guys, do you suggest I wait n watch if it recurs or get a replacement ??
I have set this 2nd MBP replacement with so much care and it took me so long !!
I am so pissed off...

You got some catching up to do...
I'm on my 10th system within a eight months but i never had one like yours.

[skiesforme]

Originally Posted by UltraNEO*

You got some catching up to do...
I'm on my 10th system within a eight months but i never had one like yours.

So here I am preparing to dump the 2nd Penryn MBP. I am soooo MAD
I have to transfer ALL (95 GB) my data again. I took so much time to set up this second MBP (replacement of the 1st one with a faulty Airport card) and now I have to do it AGAIN !!!
I took out my iPhone and took 2 quick crude snaps before it vanished again.
Here they are (sorry about the quality but you do get the idea...)
Apple Quality Control Sucks !!

EDIT: I am on my 3rd 2.4 15.4" Penryn (glossy). The Appple Store guys were shocked when I showed them the snaps and got me a replacement without a single word. Also cloned all my Data to the new MBP.

[flyinthesky]

Originally Posted by skiesforme

So here I am preparing to dump the 2nd Penryn MBP. I am soooo MAD
I have to transfer ALL (95 GB) my data again. I took so much time to set up this second MBP (replacement of the 1st one with a faulty Airport card) and now I have to do it AGAIN !!!
I took out my iPhone and took 2 quick crude snaps before it vanished again.
Here they are (sorry about the quality but you do get the idea...)
Apple Quality Control Sucks !!

EDIT: I am on my 3rd 2.4 15.4" Penryn (glossy). The Appple Store guys were shocked when I showed them the snaps and got me a replacement without a single word. Also cloned all my Data to the new MBP.

Change a new one, but note do not choose the one with samsung lcd.

[ariesfeng]

Originally Posted by flyinthesky

Change a new one, but note do not choose the one with samsung lcd.

Can I go to Apple Store to replace it if I bought it from Amazon.com?

(I do not want to take the big box to USPS)

[Stridder44]

Originally Posted by jus407

So i was watching some online movies from Hulu.com and all of the sudden i noticed these huge dark streaks in my display i wasn't sure what it was so i logged out and as i logged out i snapped this photo (plus my computer froze when i logged out so i had to hold down the power button to get it to reset)



SO what happened to my macbook pro its not doing it right now after the reset but why did it happen?!?!

Ahahaha, this happened to me once too. I just dimmed the light all the way down or restarted, I can't remember, but it was fine after that.

Honestly it's only happened once and it wasn't that big of a deal. Like I said, the fixing it was easy. I'm pretty sure it's not a hardware problem, as it has been working fine *knock on wood*.

[ArcaneDevice]

Originally Posted by Stridder44

Honestly it's only happened once and it wasn't that big of a deal. Like I said, the fixing it was easy. I'm pretty sure it's not a hardware problem, as it has been working fine *knock on wood*.

It may not be a big deal for you but try being in a meeting with a client and saying "Take a look at these images and mockups." and then having to reboot in the middle due to the prison bar effect.

It's a "Pro" machine apparently, so it should behave like one.

[JuJu]

Got mine exchanged. Very happy now. although the screen is the same model 9C81...

Totally not related, but the new mac comes with a Fujutsu hard drive. The old one had Hitachi. Not sure why...

[RedAbundance]

which batch is it? serial number?