Apple Launches MobileMe and Apple TV 2.1

[mac-convert]

Originally Posted by KSpider

GET A GRIP - They are doing a huge system transition and you say the product doesnt work? So they are having issues getting it up and running in the first 12 hours, big F'ing deal, wait until it is officially running and then over criticize.

I will second, third, etc what you say. I've done some massive upgrades myself, and they are sometimes no fun. I hope these guys are getting free pizza and drinks while they work. Beer later, when it's running!

[gibsonhtp]

LOL, it's down again.

[Orng]

Originally Posted by beaglebark

It is there... Thus IE support would be thought to exist

That logo is the IE 7 logo. What people have a problem with is no support for IE6.

See, one of the big improvements to IE in version 7 was the introduction of the yellow swoosh around the e. Previous versions had a blue swoosh that matched the e.

The programmers at Microsoft looked at FireFox to figure out why FF was chipping away at their market share. They stared and stared at the FireFox icon and finally they realized, see, the FF logo has an orangey yellow thing sort of moving around a blue thing.

So they had some engineering meetings and did some tests, and decided that they could do something similar with their icon. And there you have it, the IE7 logo.

My family members report that it has already improved their browsing experience. It's a joy to double click on.

[smfinlay]

Originally Posted by mike12806

Blah still not software update tho....

Same here, what happened to it??

[dombookpro]

what are the bets that the engineers updating MobileMe are cursing the "refresh brigade" as they attempt to breathe life into this thing

[nelmat]

Originally Posted by Niiro13

Wouldn't work. Those that installed manually can't log in.

So those that couldn't wait, but chose to tinker on their own now have a problem. Maybe next time you'll wait the couple of hours required.

I cannot believe the amount of negative, completely unhelpful criticism this has attracted. So the web transition took a few hours longer than the experts on this forum thought it should? So what? This is a service aimed squarely at the home user for less than £5 a month, not at enterprise or eCommerce (the SLA clearly CLEARLY states this) - there's been a total transition period of less than 24 hours. Where is the disaster? did we hit an iceberg? are we sinking? are existing .mac subscribers being charged extra for this upgrade to an enhanced service? This is completely ridiculous hysteria. Calm down and smell the roses ladies and gentlemen.

[mike12806]

Originally Posted by blurredline

Back down. I signed up though. So I get two months free but had to put in my CC info, and they already charged me for it!? I thought they charge AFTER the two months, not now...

They just verify the funds are there, kind of like when you purchase gas. They won't charge you.

[Saladinos]

While it was up, were you all able to click things? None of the buttons gave a damn about anything I did. I did manage to scroll the contact list using the keyboard, though. All was working fine a few hours ago, when I was clicking and dragging in the Mail app.

Using OSX 10.5.4, Safari 4 preview.

[sassenach74]

Originally Posted by Wild-Bill

EPIC FAIL, EPIC FAIL.

In a weird, twisted way, it's quite entertaining....is it up, is it down, will it stay, will it go........we gotta be understanding though as this, like someone else said, is a major transistion for Apple to sort out.

[-Garry-]

Well that was fun!

I got to the proper me.com login page just now and was able to Sign Up for a free trial. Interesting thing is, .Mac required you to choose a Username between 6 and 12 letters (if I remember correctly) but MobileMe gives the option of between 3 and 12 letters. As such I've just managed to snag my first name @me.com!

Obviously it's gone down again now but at least I have a cool address to play with later on.

[eddiejames2]

Originally Posted by blurredline

Back down. I signed up though. So I get two months free but had to put in my CC info, and they already charged me for it!? I thought they charge AFTER the two months, not now...

they shouldn't have already charged you for it. It may be depending on your banks athorization settings.

has anoyone else noticed that there isn't 1 post about Apple TV 2.1 in this thread! LOL

[kster]

Originally Posted by djellison

The f'ing deal is I've paid for a service that has been unavailable all day. An hour or two - that's fine. All day...that's not.

i'm taking this into heavy consideration during my 60 day trial.

gmail is free, and has never gone down since i've began using it back in 2004.

all google needs to do is sync calendar and contacts, and i really have no use for mobileme.

[zelet]

For something as huge and important as a "relaunch" of dotMac, they should have had a parallel system ready to go already load tested. If it failed they should have immediately fallen back to the dotMac servers to keep people going.

A paid service shouldn't be down for a day (so far) because of an outage. Or better yet, they should have done a slow migration of dotMac members instead of an "Okay, lets smash the servers all at once!"

[matthutch]

Originally Posted by kster

horrible launch.

This is just a shot in the dark but I am assuming it isn't actually launched yet. They are obviously having problems and are still working on them.

The maintenance pages are still up on www.mac.com.

Just wait for a while and everything will be up, remember patience is a virtue

who knows they may be having trouble as they are also working on launching the G5 Powerbook at the same time hehe actually these days I guess it would be the quad core xeon MacBook Pro...

[nelmat]

Originally Posted by mac-convert

I will second, third, etc what you say. I've done some massive upgrades myself, and they are sometimes no fun. I hope these guys are getting free pizza and drinks while they work. Beer later, when it's running!

I completely agree, these people doing their jobs while having idiots trying to find a back way in and tinker in something which they clearly didn't want us to log into - aren't we fed up of Apple constantly letting us down - poor service, poor products, poor operating system, poor product design. If you don't like the service then go and use windows vista and their similarly priced personal push service.

If I could I'd send all the team over at Apple a large crate of beer right now.

[MoreBS]

you are crazy. This is a big problem. Dude I love Apple and will continue to buy their stuff and continue with the .mac or .me subscription that I have had for several years. BUT...they have screwed this up!

I work for a huge company with millions of web hits per day. We make fun of the IS guys for all of the crap they put us through, including major launches on Sunday morning, but they have NEVER had a failure of this proportion. And the scale is much larger than this.

Not mission critical stuff on .me like at my company, but a failure nonetheless.

[MadGoat]

Originally Posted by babyj

I take it you don't work in IT - when your application / system is down you don't go to bed. I've had to work plenty of 24 hour plus days before.

I'd imagine there are a lot of people running around, typing quickly and holding meetings in the Apple development offices at the moment and there will be until things are 100% again.

And you can believe lots and lots of conference calls and techs in server rooms fans blaring on their phones trying to get things to happen.

Lunch consists of going to the bathroom a snack machine between fixes or in extreme cases reboots.

depending on what OS they're working, conferencing with the OS 3rd level support teams.

I could go on and on.

[brisweeney]

why cant i log in through system preferences?!?!?!? just updated it to me.com,logged in fine with my username and password on the server but when i go to system preferences to change my settings it wont let me log in. tells me my username or password is wrong!

anyone else gotten this?

[Apple Corps]

Originally Posted by nelmat

So those that couldn't wait, but chose to tinker on their own now have a problem. Maybe next time you'll wait the couple of hours required.

I cannot believe the amount of negative, completely unhelpful criticism this has attracted. So the web transition took a few hours longer than the experts on this forum thought it should? So what? This is a service aimed squarely at the home user for less than £5 a month, not at enterprise or eCommerce (the SLA clearly CLEARLY states this) - there's been a total transition period of less than 24 hours. Where is the disaster? did we hit an iceberg? are we sinking? are existing .mac subscribers being charged extra for this upgrade to an enhanced service? This is completely ridiculous hysteria. Calm down and smell the roses ladies and gentlemen.

I think a number of us are smelling something - and it ain't ROSES

[arkitect]

Originally Posted by Wild-Bill

EPIC FAIL, EPIC FAIL.

Why are people so upset?

[blurredline]

Originally Posted by eddiejames2

they shouldn't have already charged you for it. It may be depending on your banks athorization settings.

has anoyone else noticed that there isn't 1 post about Apple TV 2.1 in this thread! LOL

Gothc'ya. I just looked and my available credit decreased by $109 after putting in my CC information on MobileMe. Either way this is all very disappointing for a launch. We're all WAY too impatient for this waiting

[mike12806]

Originally Posted by brisweeney

why cant i log in through system preferences?!?!?!? just updated it to me.com,logged in fine with my username and password on the server but when i go to system preferences to change my settings it wont let me log in. tells me my username or password is wrong!

anyone else gotten this?

did you upgrade through software update, or the standalone installer?

[matthutch]

Originally Posted by zelet

For something as huge and important as a "relaunch" of dotMac, they should have had a parallel system ready to go already load tested. If it failed they should have immediately fallen back to the dotMac servers to keep people going.

A paid service shouldn't be down for a day (so far) because of an outage. Or better yet, they should have done a slow migration of dotMac members instead of an "Okay, lets smash the servers all at once!"

That would have been an idea... We are currently in the process of doing a similar thing at work (an ISP). We are currently moving over 250,000 customers over to a completely different mail system, the one problem is that it gets very expensive with the more people you have (storage costs etc)... mind you I have no idea how many old .Mac customers and new MobileMe customer Apple has.

EDIT: I don't know about the rest of you but while the new .Mac/MobileMe interface and functionality will be nice what I can't wait to get my hands on is the 2.0 firmware update for my iPod Touch

[Wild-Bill]

Originally Posted by nelmat

I completely agree, these people doing their jobs while having idiots trying to find a back way in and tinker in something which they clearly didn't want us to log into - aren't we fed up of Apple constantly letting us down - poor service, poor products, poor operating system, poor product design. If you don't like the service then go and use windows vista and their similarly priced personal push service.

If I could I'd send all the team over at Apple a large crate of beer right now.

Why don't you send them some of that Apple kool-aid you've obviously been drinking.

[NAG]

Originally Posted by nelmat

So those that couldn't wait, but chose to tinker on their own now have a problem. Maybe next time you'll wait the couple of hours required.

Just a clarification before you go on to your tirade about people going on tirades:

This isn't an issue relating to people who manually upgraded their OS. This is a problem with the mobileme servers. The person you are referencing is just saying that it doesn't matter if you installed the update manually or are waiting for it in software update since everyone is having problems logging in at me.com.

There, now that we have the pesky facts out of the way feel free to continue to gripe at people.