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Old Jul 11, 2008, 06:59 AM   #1
Spanky Deluxe
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iPhone 3G Yellow Screen Issue

Hi everyone,

Does anyone else's iPhone 3Gs have a yellow screen tint?

You can see it clearly in the following photo. The iPhone 3G is on the left, my old iPhone 2G is on the right. The 3G's one is distinctly yellow and dimmer than the 2G one when set to identical brightness.

Click image for larger version

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I'm on the phone to Apple Support now to try to look into this fault.

Edit: UPDATE

I've posted further down in this thread but I want to write something here for new folks in this thread.

Since starting this thread, I've returned my iPhone and have been lucky enough to get another one and its a lot better. Now, from what I can gather from this thread and people's experiences is that all 3G iPhones have a slight yellow tint compared to the original iPhone. Its not as bad on the whole as my picture indicates.

If you have an original iPhone to compare it with, set both to maximum brightness with auto-dimming off. The iPhone 3G should be brighter than the original one. Yes it will have a yellowish tint compared to the blueish tint of the original iPhone. SOME iPhone 3Gs appear to have a slightly faulty screen/backlight and appear to be dimmer and very yellow compared to the original iPhone. In my opinion, these are faulty.

I'm a lot happier with my replacement phone although I would still prefer the colours a little cooler.

If you have an issue with the yellow tint but its not as bad as I described mine to be then I suggest filing some feedback with Apple about the iPhone using the following form:

http://www.apple.com/feedback/iphone.html

If enough of us ask for it, we MAY be able to get screen colour temperature options and maybe even more advanced colour/contrast/gammut settings etc - something professional photographers would probably like anyway so as to showcase their work on the fly better.

Some people prefer the blue tint, some people prefer the yellow tint. If we ask Apple enough, maybe they will give us some more choice on this. I fully believe this can be far better controlled with a software update. Honestly, there's a good chance that Apple purposefully made the screen appear this way so that the icons on the dashboard and films appear to have far more colour depth and contrast and so would pop out as better to some people.

Edit 2: Some comparison shots of my replacement iPhone 3G and my original iPhone 2G are here. A montage of my first iPhone 3G, replacement iPhone 3G and iPhone 2G are here.

Edit 3: Some people have reported better colour tones after connecting their iPhones to iTunes and doing a full restore to factory settings. It appears that a slightly newer firmware version is downloaded and this seems to have corrected the colour somewhat. I add that I did this with my replacement 3G iPhone by accident too because it got messed up during Apple's server activation crash so my second 3G iPhone photos are using this new build. Make sure you backup your iPhone before trying this.
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Last edited by Spanky Deluxe; Jul 11, 2008 at 06:54 PM.
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Old Jul 11, 2008, 07:01 AM   #2
edesignuk
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uh oh...this can't be good. The start of another major QC issue? Say it ain't so!

Hope you are able to get it replaced.
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Old Jul 11, 2008, 07:03 AM   #3
cookiemoose
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There was a LCD panel lottery with the first generation screens. I got lucky and had a screen which was fine but a friends was noticeably yellower.

Not sure if anyone ever had any success in getting theirs swapped if they had the yellowing issue.
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Old Jul 11, 2008, 07:04 AM   #4
sananda
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oh! bad luck spanky. i hope this isn't widespread.
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Old Jul 11, 2008, 07:06 AM   #5
jaglad
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Mine is noticeably yellow in comparison to my old iphone, in fact I am not very impressed with the iPhone 3G, I think I will keep my old one.
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Old Jul 11, 2008, 07:07 AM   #6
Spanky Deluxe
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Quote:
Originally Posted by edesignuk View Post
uh oh...this can't be good. The start of another major QC issue? Say it ain't so!

Hope you are able to get it replaced.
Yeah, I'm not happy. Now I've got to go and take it back to Carphone Warehouse and start a repair/replacement process. God knows how long that'll take with the current shortages. At least I have my original iPhone though.

CPW are probably already sick and tired of me, spent most of the morning there!!
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Old Jul 11, 2008, 07:08 AM   #7
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Wow! this yellow screen crap is devastating. Sorry for this! Here we go again...
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Old Jul 11, 2008, 07:12 AM   #8
queshy
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OH NO! This is bad news. Sucks you have to bring it back..

I hope this isn't an epidemic...
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Old Jul 11, 2008, 07:15 AM   #9
born4sky
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Quote:
Originally Posted by Spanky Deluxe View Post
Yeah, I'm not happy. Now I've got to go and take it back to Carphone Warehouse and start a repair/replacement process. God knows how long that'll take with the current shortages. At least I have my original iPhone though.

CPW are probably already sick and tired of me, spent most of the morning there!!
so apple did say that this is a defect ?
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Old Jul 11, 2008, 07:15 AM   #10
entwife
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i work at o2 and my mate is from cpw, all screens i have seen so far (6) are yellow compared to 2g version
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Old Jul 11, 2008, 07:17 AM   #11
drpellypo
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I have the yellow screen too. It is better in terms of contrast, but is suffering from the yellow tint.
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Old Jul 11, 2008, 07:18 AM   #12
cookiemoose
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Waiting for City Link to deliver mine, fingers crossed if theres yellowing it's not too noticeable. Will report back..
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Old Jul 11, 2008, 07:22 AM   #13
ddk121
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I think I've got it too. Maybe it's normal?
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Old Jul 11, 2008, 07:23 AM   #14
cherbert
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I wonder if this is caused by the firmware and can be fixed via an update?
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Old Jul 11, 2008, 07:24 AM   #15
stadidas
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I haven't activated yet (waiting for my new number and then will transfer all texts etc), but just looking at the "Connect to iTunes" screen, it looks yellow compared to my original iPhone. With the current shortages, there's probably not a lot of point trying to take it back now. I'll wait a few weeks and then go in and complain. As far as I'm concerned a yellow screen is a defective unit. This is a premium phone and you should expect premium standards.
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Old Jul 11, 2008, 07:25 AM   #16
queshy
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Anyone NOT have a yellow screened iPhone?
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Old Jul 11, 2008, 07:27 AM   #17
Bongolo
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Same problem here!

http://forums.macrumors.com/showthre...30#post5773230
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Old Jul 11, 2008, 07:27 AM   #18
Nicholas.C
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Originally Posted by cherbert View Post
I wonder if this is caused by the firmware and can be fixed via an update?
I don't think so, anyone know becasue they've cut on a few things since the credit crunch started that this was coruced by it?
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Old Jul 11, 2008, 07:29 AM   #19
Abstract
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I can understand that some iPhones will have a defect of some sort, and I'll usually tell them that no company is perfect. However, it sounds like a very large proportion of people have this problem.
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Old Jul 11, 2008, 07:32 AM   #20
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Originally Posted by Abstract View Post
I can understand that some iPhones will have a defect of some sort, and I'll usually tell them that no company is perfect. However, it sounds like a very large proportion of people have this problem.
At least you can be sure that a 100% of the people that have reported this problem will have it. Unfortunately that does not say much
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Old Jul 11, 2008, 07:32 AM   #21
cherbert
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Now I'm even more nervous waiting for my delivery. When I get it I'll post my results of the Daz Doorstep Challenge.
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Old Jul 11, 2008, 07:34 AM   #22
dalcorn1
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I noticed a yellow tint but it went away when i turned the brightness up
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Old Jul 11, 2008, 07:35 AM   #23
javadh
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maybe its not a defect and all 3G phones have yellow screens... crappy screens to cut the price?
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Old Jul 11, 2008, 07:36 AM   #24
stuppy
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Same thing here too. I thnk its something that I could get used to. And since it seems to be a problem with a lot of units I would imagine that Apple will either do a massive recall (and woudl assume they would send new handsets out before sending one back - so no disruption of use) - or fix it with a software update.

I rekon its a software issue myself.
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Old Jul 11, 2008, 07:36 AM   #25
Nicholas.C
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the apple guy i spoke to on the phone said the only yellow screen you should get is in notes
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