iTunes Genius: Can't Sign In

IJ Reilly · Sep 10, 2008, 11:33 AM

I can't get beyond the iTunes sign-in window. My Apple ID is selected and filled in, but when I click the "continue" button, iTunes complains that "You did not fill in the entire form." But there's nothing else to fill in.

Has anyone seen and/or defeated this problem?

(cancel this problem -- I just figured it out.)

Mandel · Sep 12, 2008, 02:38 AM

Quote:

Originally Posted by IJ Reilly

I can't get beyond the iTunes sign-in window. My Apple ID is selected and filled in, but when I click the "continue" button, iTunes complains that "You did not fill in the entire form." But there's nothing else to fill in.

Has anyone seen and/or defeated this problem?

(cancel this problem -- I just figured it out.)

I have the same problem. Can you pelase share how you figured out the problem?

thanks

IJ Reilly · Sep 12, 2008, 10:16 AM

Right, make me admit my dumb mistake.

On first glance, the second box looks like it's for an AOL account name, but it's not for that -- it's for your password. Not very good design on Apple's part, but still a major "doh!" moment when I figured it out.

Bobioden · Sep 12, 2008, 11:21 AM

Wow, having to fill in your user name AND a password, what a new concept. I hope this doesn't catch on to other sites.

Mandel · Sep 12, 2008, 11:27 AM

Quote:

Originally Posted by IJ Reilly

Right, make me admit my dumb mistake.

On first glance, the second box looks like it's for an AOL account name, but it's not for that -- it's for your password. Not very good design on Apple's part, but still a major "doh!" moment when I figured it out.

I fell in the same trap.

The second box looks totally as if it were for AOL login...

Thanks for pointing this out.

Sep 10, 2008, 11:33 AM	#1
IJ Reilly macrumors G5 Join Date: Jul 2002 Location: Palookaville	iTunes Genius: Can't Sign In I can't get beyond the iTunes sign-in window. My Apple ID is selected and filled in, but when I click the "continue" button, iTunes complains that "You did not fill in the entire form." But there's nothing else to fill in. Has anyone seen and/or defeated this problem? (cancel this problem -- I just figured it out.) __________________ **The season starts too early and finishes too late and there are too many games in between.* Bill Veeck
	0

Sep 12, 2008, 10:16 AM	#3
IJ Reilly Thread Starter macrumors G5 Join Date: Jul 2002 Location: Palookaville	Right, make me admit my dumb mistake. On first glance, the second box looks like it's for an AOL account name, but it's not for that -- it's for your password. Not very good design on Apple's part, but still a major "doh!" moment when I figured it out. __________________ **The season starts too early and finishes too late and there are too many games in between.* Bill Veeck
	0

Sep 12, 2008, 11:21 AM	#4
Bobioden macrumors 65816 Join Date: Sep 2007 Location: Denver	Wow, having to fill in your user name AND a password, what a new concept. I hope this doesn't catch on to other sites. __________________ Macbook Pro 15.4", 2.4, 500 GB,4 GB Al iMac 24", 2.4, 320 GB, 4 GB iPhone 4S 32 GB Black
	0

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