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Old Sep 12, 2008, 04:01 PM   #1
Applespider
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iTunes 8 Genius stuck on sending information to Apple

Anyone else had the problem where their iTunes 8 application gets stuck on 'sending information to Apple' and helpfully tells you that it's taking longer than usual (but can stay like that for 20 hours plus) but managed to fix it?

There are a few people with the same issue on Apple Discussions but it's not 'solved' there either - then again, there's not a lot of information to try to figure out why.

The only slightly 'odd' thing (I think) in my iTunes Library is having accounts tied to two different iTunes stores. Has anyone else got two accounts in two countries and got Genius working?
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Old Oct 28, 2008, 09:16 AM   #2
pepitko
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I've got the same problem.

I have about 2000 songs, 90% with meta-data all set, including artworks. Genius has been sending data to Apple for the last 4 hours. My internet connection is not that slow.. how much data does it have to send for a 10 GB song library?

EDIT: I see your post is quite old now. Did you manage to fix your problem since? What was it?
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Old Nov 2, 2008, 05:35 PM   #3
Alan Arndale
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I'm having exactly the same problem. My cable modem is registering barely any use either, so it doesn't look like the server at Apple's end is responding.
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Old Nov 2, 2008, 05:40 PM   #4
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Sadly not although I haven't retried for a while. Might do some digging this week again
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Old Nov 3, 2008, 02:28 AM   #5
Alan Arndale
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Just retried this morning, and it appears to be working ok. A hiccup yesterday at Apple's end?
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Old Nov 3, 2008, 02:31 AM   #6
pepitko
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I eventually got it working, once the thing got stuck in the "sending data to apple" stage, I cancelled it and re-did the process again, after like 3rd try it worked
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