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Old Sep 12, 2008, 09:56 PM   #1
rmpagejr
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Iphone Frozen, Will not boot up after Deleting all of the data...

I am selling my iphone and decided to erase all of the data/contacts etc... It took about an hour and when it went to reboot it doesnt to anything, it is just the apple logo and a circle of lines going round and round. Sometimes the lines stop, sometimes it is going. I have tried to reset it with the lock/home button hold but no luck. Any ideas? Thanks so much.
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Old Dec 24, 2008, 10:06 PM   #2
thesaad
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Cant boot my iphone either

I am having the exact same problem.

How did you fix it?
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Old Dec 24, 2008, 10:46 PM   #3
neesh0
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That happens when you erase all data and settings on an unlocked/ jail broken iphone, all you have to do is restore to regular apple software and redo the erase all settings without jailbreaking the phone.
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Old Jan 7, 2009, 05:13 PM   #4
aliathar
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same issue here

I have a jailbroken 3G that I "Erase data and all settings".. and now it won't start. It goes to that apple screen before startup and just stays there, reboots itself and stays. I've tried connecting it to iTunes, but the computer doesn't recognize the phone.
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Old Jan 19, 2009, 06:14 PM   #5
jefette
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how to fix it after the erase data and settings is frozen

Quote:
Originally Posted by aliathar View Post
I have a jailbroken 3G that I "Erase data and all settings".. and now it won't start. It goes to that apple screen before startup and just stays there, reboots itself and stays. I've tried connecting it to iTunes, but the computer doesn't recognize the phone.
Follow the below steps and you are all set no worries:
1- shutdown your iphone with the hard reset "home button and power for 10 second"
2- connect the usb cable to the pc but NOT to the iphone"
3- open itunes
4- while the iphone is off, press the home button for 5-10 seconds then plus the other end of the white connection cable into the iphone
5- do not remove your finger from the home button
6- itunes will detect it and you can now restore it
7- finally you need to jailbreak it again..follow the web instructions

Good luck
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Old Jan 21, 2009, 01:50 PM   #6
VorteX1984
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Thanks!

Thanks a lot for these steps but i requires some further clarifications.

Should i go ahead and restore the phone if the phone is Unlocked (Sim usage allowed) -- I have a Iphone 3g with 2.0 Firmware on it.

Thanks!
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Old Mar 13, 2009, 10:23 PM   #7
mowux
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Quote:
Originally Posted by jefette View Post
Follow the below steps and you are all set no worries:
1- shutdown your iphone with the hard reset "home button and power for 10 second"
2- connect the usb cable to the pc but NOT to the iphone"
3- open itunes
4- while the iphone is off, press the home button for 5-10 seconds then plus the other end of the white connection cable into the iphone
5- do not remove your finger from the home button
6- itunes will detect it and you can now restore it
7- finally you need to jailbreak it again..follow the web instructions

Good luck



Thank you so much!! This worked!
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Old Mar 14, 2009, 08:21 AM   #8
Moi un Mouton
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Quote:
Originally Posted by VorteX1984 View Post
Thanks a lot for these steps but i requires some further clarifications.

Should i go ahead and restore the phone if the phone is Unlocked (Sim usage allowed) -- I have a Iphone 3g with 2.0 Firmware on it.

Thanks!
Yes, but you have to choose a firmware earlier than 2.2.1, unless it's a factory unlock.

Going to 2.2.0 is safe to do.
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Old May 3, 2009, 06:09 AM   #9
cms408
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Quote:
Originally Posted by jefette View Post
Follow the below steps and you are all set no worries:
1- shutdown your iphone with the hard reset "home button and power for 10 second"
2- connect the usb cable to the pc but NOT to the iphone"
3- open itunes
4- while the iphone is off, press the home button for 5-10 seconds then plus the other end of the white connection cable into the iphone
5- do not remove your finger from the home button
6- itunes will detect it and you can now restore it
7- finally you need to jailbreak it again..follow the web instructions

Good luck
After I followed these steps, my iphone showed "USB ===> Itunes" but also had "slide for emergency" the problem was that I cannot slide! its does not go anywhere! Is there anything else I can do?
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Old May 3, 2009, 06:13 AM   #10
jarjarblinks
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Quote:
Originally Posted by cms408 View Post
After I followed these steps, my iphone showed "USB ===> Itunes" but also had "slide for emergency" the problem was that I cannot slide! its does not go anywhere! Is there anything else I can do?
You're lacking on the activation process.

Make sure the sim card you're using is from an official carrier.
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Old Jun 14, 2009, 10:51 AM   #11
despunjab
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I phone frozen after erase all at the apple logo

Quote:
Originally Posted by neesh0 View Post
That happens when you erase all data and settings on an unlocked/ jail broken iphone, all you have to do is restore to regular apple software and redo the erase all settings without jailbreaking the phone.
Hi, My apple i phone 3g has frozen at the apple logi afer I erased all settings ans content from the General settings tab. Now it is stuk at the apple logo and circling lines keep coming and going abut its stuk there, doesn't even restart, tried home and power buttons together but no luck. Kindly help. I read your quote above, kindly provide me with steps how to get rid of this problem and restore my iphone.

I would be grateful.
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Old Jun 14, 2009, 10:53 AM   #12
despunjab
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Iphone 3g frozen after erase all

Hi, My apple i phone 3g has frozen at the apple logi afer I erased all settings ans content from the General settings tab. Now it is stuk at the apple logo and circling lines keep coming and going abut its stuk there, doesn't even restart, tried home and power buttons together but no luck. Kindly help. I read your quote above, kindly provide me with steps how to get rid of this problem and restore my iphone.

I would be grateful.
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Old Jun 27, 2009, 01:25 PM   #13
yoshaw
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Thumbs up

Quote:
Originally Posted by jefette View Post
Follow the below steps and you are all set no worries:
1- shutdown your iphone with the hard reset "home button and power for 10 second"
2- connect the usb cable to the pc but NOT to the iphone"
3- open itunes
4- while the iphone is off, press the home button for 5-10 seconds then plus the other end of the white connection cable into the iphone
5- do not remove your finger from the home button
6- itunes will detect it and you can now restore it
7- finally you need to jailbreak it again..follow the web instructions

Good luck
OMG, Thank you!!

I literally had a heart attack once I did a reset on my friends iPhone2G today. It's been hours since it was stuck on the apple logo. I'd added my sim contacts onto his device for testing and wanted to delete them all. He'd given it to me to update to 3.0, then jailbreak 7 unlock it. Which i successfully did. But this, omg, this I had no clue would happen.

But thanks to you my dear internet forum friend. I'm here looking at a restored phone, workable and ready to be jailbroken/unlocked again. Woohoo!! You ROCK!
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Old Aug 4, 2009, 11:43 PM   #14
Flamenco
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Quote:
Originally Posted by jefette View Post
Follow the below steps and you are all set no worries:
1- shutdown your iphone with the hard reset "home button and power for 10 second"
2- connect the usb cable to the pc but NOT to the iphone"
3- open itunes
4- while the iphone is off, press the home button for 5-10 seconds then plus the other end of the white connection cable into the iphone
5- do not remove your finger from the home button
6- itunes will detect it and you can now restore it
7- finally you need to jailbreak it again..follow the web instructions

Good luck
Man that thing scared the heck out of me!!!

you rock !!!! Now iTunes is downloading the new update and restoring the iPhone!!
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Old Aug 7, 2009, 07:11 PM   #15
swainclubber
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Quote:
Originally Posted by jefette View Post
Follow the below steps and you are all set no worries:
1- shutdown your iphone with the hard reset "home button and power for 10 second"
2- connect the usb cable to the pc but NOT to the iphone"
3- open itunes
4- while the iphone is off, press the home button for 5-10 seconds then plus the other end of the white connection cable into the iphone
5- do not remove your finger from the home button
6- itunes will detect it and you can now restore it
7- finally you need to jailbreak it again..follow the web instructions

Good luck
i have done this about 5 times now but every time i power off i always get the white apple..the phone works just fine beforehand and gets unlocked etc!!.is there any other way of maybe doing a deeper reset?many thanks in advance
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Old Aug 18, 2009, 11:24 AM   #16
212rikanmofo
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This problem happened to me also on my jb iphone 3G running 3.0 firmware... sigh...

I tried resetting/erase all data and after that it wont boot up...

So can I restore it back to a jailbroken state using the firmware that the pwnage tool made for me? Or do I have to restore to the original 3.0 7A431 firmware and then jailbreak after that?

Also after I restore the firmware should I set up the phone as a new phone or use a previous backup. I have a lot of settings, msgs, phone pictures etc that I do not wanna lose! please help me get my phone back to the way it was.
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Old Aug 19, 2009, 12:09 AM   #17
bnchary
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Originally Posted by jefette
Follow the below steps and you are all set no worries:
1- shutdown your iphone with the hard reset "home button and power for 10 second"
2- connect the usb cable to the pc but NOT to the iphone"
3- open itunes
4- while the iphone is off, press the home button for 5-10 seconds then plus the other end of the white connection cable into the iphone
5- do not remove your finger from the home button
6- itunes will detect it and you can now restore it
7- finally you need to jailbreak it again..follow the web instructions



To swainclubber and others who are still having this issue:
There is a minute change to the steps outlined by jefette. So follow these updated steps:

Plug one end of the cord into your phone and the other in your computer
Remove the cord in your computer, leaving the cord in the phone still plugged in
Hold both the home button and on/off button on the phone
Once the screen turns off, let go of the on/off button but continue holding the home button
Plug in the other end of the cord in your computer while still holding the home button on the phone
Once the apple logo appears, continue holding until you see the plug into iTunes screen on your phone
Click restore

This worked for my original unlocked iPhone (2g) and should work for all versions of iPhones. I just got my flashy 3GS so I'm selling my old 2G. After I reset the entire content of my 2G I came across this issue but thanks to the original poster of the following link it is resolved.

I found this solution from the following link:
http://discussions.apple.com/thread....8600&tstart=30

Anyways thanks to jefette and the original poster of the above link.

Last edited by bnchary; Aug 19, 2009 at 12:15 AM.
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Old Aug 25, 2009, 05:03 AM   #18
jamshaidk
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Question Help: Stuck at boot logo, after 'Erase All Contents and Settings'

Hi
I have read all the post, glad the steps are working fine for others, but not for me. I have tried many times ... but no use.

I was using OS 3.0, updated at iPhone 2G, and working fine. I just want to reset everything on my iPhone so I did erase everything, by choosing Erase All Contents and Settings.

But process doesn't finished, my iPhone hanged during erase. After waiting for hours, I forced restart and now its stuck at book logo.

Now I had tried, the
Hard Reset:
1) Power iPhone on.
2) Hold the Home and Sleep/Wake buttons for about 7 seconds, or until the screen turns black.
3) Your iPhone should reboot. If it doesn't don't worry, just hold the Sleep/Wake button for about 2 seconds.

but I cant turn my iPhone OFF. Simply cant turn it off no matter how long I hold the power and home buttons. It stays at boot logo, and after few mints it blinks for a second and come back to boot logo and stays there, and keep doing that until battery runs off.

I will really appreciate if someone explain the process to get it detected by iTunes to restore my OS. Please note that I cant turn my iPhone off, so no hard reset. Please help.

Cheers,

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Old Aug 26, 2009, 06:45 AM   #19
Moi un Mouton
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Can you get the phone into DFU mode?

Check out this demo of how to do that: http://www.youtube.com/watch?v=ofpinyGlQ8I
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Old Aug 27, 2009, 02:25 AM   #20
rac1979
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Guys!

I also have the same problem!

The problem is, i formatted my PC. So i dont have the backup to restore the Iphone, will it still recover the device??

I cant try it now, im at work.....

Thanks alot!
(I just need the info!)
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Old Aug 27, 2009, 08:28 AM   #21
Moi un Mouton
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You can still restore it once you have iTunes set up again.
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Old Sep 6, 2009, 03:49 PM   #22
MissValerie2003
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Okay I thought it was working

It was restoring then i guess after it was about to finish it said iphone could not restore error 2002 or something like that what do i do plz heeelllppppp
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Old Sep 6, 2009, 06:56 PM   #23
The Californian
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You can't restore from a backup if you delete the backups ... but you can restore it as a new iPhone.
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Old Sep 6, 2009, 09:46 PM   #24
minneola24
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Quote:
Originally Posted by jefette View Post
Follow the below steps and you are all set no worries:
1- shutdown your iphone with the hard reset "home button and power for 10 second"
2- connect the usb cable to the pc but NOT to the iphone"
3- open itunes
4- while the iphone is off, press the home button for 5-10 seconds then plus the other end of the white connection cable into the iphone
5- do not remove your finger from the home button
6- itunes will detect it and you can now restore it
7- finally you need to jailbreak it again..follow the web instructions

Good luck
You saved my day, thanks!
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Old Oct 9, 2009, 01:05 AM   #25
dukz
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Unhappy

Originally Posted by jefette
Follow the below steps and you are all set no worries:
1- shutdown your iphone with the hard reset "home button and power for 10 second"
2- connect the usb cable to the pc but NOT to the iphone"
3- open itunes
4- while the iphone is off, press the home button for 5-10 seconds then plus the other end of the white connection cable into the iphone
5- do not remove your finger from the home button
6- itunes will detect it and you can now restore it
7- finally you need to jailbreak it again..follow the web instructions

Good luck


at the 6 step my computer detects the iphone but itunes doesnot.....so m stuck.....what is the problem?? do i need the original carrier sim or wat??plz help....i would be very greatful...
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