I switched to Qwest DSL last Wednesday and it has been the absolute worst internet service I have ever had!
I used to have cable internet and never had a single problem. Always had all my bandwidth, and never any outages. Now I decided to upgrade to the 7mbps package thinking it would be awesome to watch movies on iTunes and Netflix Instant View. Wow, was I wrong.
Now not only am I paying 50 bucks a month for "up to" 7mbps, it goes out ALL the time!
I just spent nearly an hour with Qwest tech support where they had me power cycle my modem about six times and reset it twice, and about 45 minutes on hold. Only to be told that everything is fine. THEN WHY AM I ONLY GETTING HALF OF WHAT I'M PAYING FOR?!?!
If you can't tell I'm a little frustrated here.
So as I've never had DSL before I'm curious; is it normal to only get a portion of your speed and to have constant outages? I always thought DSL was supposed to be better and faster than cable.
Is there something I can do to help alleviate these problems?
Thanks!