My iPhone will not rotate into landscape!

karleaglemac · Dec 27, 2008, 12:27 AM

Whenever I am on the web or looking at pictures and turn my phone it doesn't rotate to landscape. I've tried a reset and restart and still no change. Any ideas or suggestions before I make the trip to the Apple Store?

Please help if you can, and thanks in advance!

Mr. Giver '94 · Dec 27, 2008, 02:26 AM

Try and reset it one more time. Make sure you are holding the phone at an angle where it can recognize the tilt/rotation. I doubt reseting it again will fix anything because it sounds like a faulty accelerometer. Sadly a trip to the Apple store for a replacement is the only way to fix it.

scootaru · Dec 27, 2008, 04:20 AM

Did this problem start after doing something software related, ie. installing a new app, upgrading firmware, syncing? I'm assuming you are using the latest firmware. You could also try a restore, but I'd be afraid of it fixing the problem only long enough for the warranty to expire.

gjw4u · Dec 27, 2008, 04:39 AM

Since when have you been experiencing this problem?

karleaglemac · Dec 27, 2008, 08:11 AM

My wife and I just got our iPhones on the 24th. As far as I remember it has been like this straight out of the box. I was wondering if there was a setting that I need to adjust or something. It seems like a faulty accelerometer.
Is this a common problem?

svndmvn · Dec 27, 2008, 08:22 AM

no,it is not a common problem.
Is your wife's doing it as well? Try the calculator App and give it a second. Hold it perpendicularly while switching.

gjw4u · Dec 27, 2008, 11:01 AM

Hi karleaglemac
If problem from the start, I would have the phone exchanged under warranty ASAP.

karleaglemac · Dec 27, 2008, 01:17 PM

Well I'm afraid there must be something wrong with the accelerometer. Good thinking on the calculator test. It still stayed portrait when I turned it. I'm just baffled because I have never heard of this specific problem before.
If I just bought this iPhone four days ago I shouldn't have a problem exchanging it or getting it fixed when I go to the Apple Store tomorrow, should I?

Dec 27, 2008, 12:27 AM	#1
karleaglemac macrumors regular Join Date: Mar 2007	My iPhone will not rotate into landscape! Whenever I am on the web or looking at pictures and turn my phone it doesn't rotate to landscape. I've tried a reset and restart and still no change. Any ideas or suggestions before I make the trip to the Apple Store? Please help if you can, and thanks in advance!
	0

Dec 27, 2008, 02:26 AM	#2
Mr. Giver '94 macrumors 68000 Join Date: Jun 2008 Location: London	Try and reset it one more time. Make sure you are holding the phone at an angle where it can recognize the tilt/rotation. I doubt reseting it again will fix anything because it sounds like a faulty accelerometer. Sadly a trip to the Apple store for a replacement is the only way to fix it. __________________ 3.06 GHz 500GB 24" Alu. iMac iPod Nano Red 16GB iPod 5.5G 30GB iPT 1G 8GB Beats by Dr Dre B&O Earset 3 iPhone 3G 16GB Black
	0

Dec 27, 2008, 04:39 AM	#4
gjw4u macrumors 6502 Join Date: Dec 2008 Location: Switzerland	Since when have you been experiencing this problem? __________________ ;-> gjw - iPhone 4 / iMac 27'' i5 -
	0

Dec 27, 2008, 11:01 AM	#7
gjw4u macrumors 6502 Join Date: Dec 2008 Location: Switzerland	Hi karleaglemac If problem from the start, I would have the phone exchanged under warranty ASAP. __________________ ;-> gjw - iPhone 4 / iMac 27'' i5 -
	0

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Dec 27, 2008, 04:20 AM	#3
scootaru macrumors 6502 Join Date: Nov 2008 Location: Columbus, OH	Did this problem start after doing something software related, ie. installing a new app, upgrading firmware, syncing? I'm assuming you are using the latest firmware. You could also try a restore, but I'd be afraid of it fixing the problem only long enough for the warranty to expire.
	0

Dec 27, 2008, 08:11 AM	#5
karleaglemac Thread Starter macrumors regular Join Date: Mar 2007	My wife and I just got our iPhones on the 24th. As far as I remember it has been like this straight out of the box. I was wondering if there was a setting that I need to adjust or something. It seems like a faulty accelerometer. Is this a common problem?
	0

Dec 27, 2008, 08:22 AM	#6
svndmvn macrumors 65816 Join Date: Nov 2007 Location: Italy	no,it is not a common problem. Is your wife's doing it as well? Try the calculator App and give it a second. Hold it perpendicularly while switching.
	0

Dec 27, 2008, 01:17 PM	#8
karleaglemac Thread Starter macrumors regular Join Date: Mar 2007	Well I'm afraid there must be something wrong with the accelerometer. Good thinking on the calculator test. It still stayed portrait when I turned it. I'm just baffled because I have never heard of this specific problem before. If I just bought this iPhone four days ago I shouldn't have a problem exchanging it or getting it fixed when I go to the Apple Store tomorrow, should I?
	0


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