Netflix / MS Silverlight DRM

I am having problems with Microsoft Silverlight on my Intel 2.0 macbook.

Apparentely, it is not recognizing DRM. I have tested the application at a silverlight DRM test site http://www.tinyurl.com/netflixsl and did not get a response from the testing device telling me it was working properly.

I am primarily attempting to watch movies instantly on Netflix. Nexflix recognizes that the software has been installed correctly (going to http://www.netflix.com/silver confirms my 'successful installation'), and the netflix application will even load and buffer the movies. The application sticks on the 'setting up your movie player' screen.

I called Netflix, and they said 'call microsoft'. I don't think they have a clue.

I have noticed a problem viewing episodes of programs on ABC.com and they apparently use silverlight as well. There is another 'flash' type program that won't run properly as well on my browser. (fyi - I am using safari, but have tried firefox as well).

Can someone point me in the right direction on how I might remedy this issue?

Thanks in advance,

X

According to Netflix, it should be working - they specifically support Intel Macs. I have seen some other users post different questions about Netflix streaming problems using Intel Macs (they were able to stream, however with choppy issues, etc.), which adds to my confusion further.

The error message I received on Netflix, and on the Silverlight DRM test was:

"Individualization Failed".

Again, thanks for the help. Any further solutions or direction would be greatly appreciated.