|Feb 6, 2009, 10:18 PM||#1|
<Panic> Error Whats is this? and how can I fix It?
Hey I am helping my friend out and she just got this message on her MacBook Pro she has had it since june and I dont have a clue what this means or how to fix it if it even can be fixed. I thought it was strange that is said "Mac OS Version:Not Yet Set" Could this be the problem and if so how can I fix that?
Any Info would be helpful!
This is the message she got: (The .... means it was covered up the the computer pop up telling me to restart the comp)
panic(cpu 0 caller 0x001A8CD4) : Kernel trap 0x00000000, type 14=page fault, registers:
Cr0: 0x8001003b, CR2: 0x00000000, CR3: 0X00cf8000, CR4: 0x00000660
EAX: 0x00000001, EBX: 0x001363b6, ECX: 0x00000000, EDX: 0x00000598
EFL: 0x00010002, EIP: 0x00000000, CS: 0x00000000, DS: 0x00530010
Error code: 0x00000010
Debugger called: <panic>
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x1b2c7d28 : 0x12b0fa (0x459294 0x1b2c7d5c 0x133234 0x0)
0x1b2c7d78 : 0x1a8cd4 (0x4627fc 0x0 0xe 0x461fac)
0x1b2c7e58 : ox19ede5 (0x1b2c7e70 0x212 ox1b2c7f38 0x0)
0x1b2c7e68 : 0x0 (0xe 0x48 0x10 0xa010010)
0x1b2c7f38 : 0x1b29cf8e (0x261fc00 0x0 0x267ef20 0x267f2e8)
0x1b2c7f58 : 0x01b2a0b0b (0x0267ef20 0xa016cc8 0x0 0x0)
0x1b2c7fc8 : 0x19ebdc (0x0 0x0 0x1a20b5 0x267f2e8)
backtrace terminated-invalid frame pointer 0
kernel loadable modules in backtrace (with de......
bds process name corresponding to current thread: u....
Mac OS Version:
Not Yet Set
darwin kernel version 9.3.0: fri may 23 00:49:16 PD....
System Model name: macbook, 1 (mac-f22788a9)
|Feb 7, 2009, 12:42 AM||#2|
I have seen kernel panics caused by both hardware and software, but its more likely to be hardware. To start things off make sure the system is up to date, not missing any updates for Apple applications and patches/updates for programs from other companies. Disconnect any non-essential peripherals. Start up the system and see what, if anything happens. If it still happens, run the Apple Hardware Test (hold 'D' with disc 1 in the drive), select the tests you want to run, and do the extended test to catch the intermittent issue. Also consider backing up the system and reinstalling the operating system with an Archive & Install preserving users & network settings. If it still happens, erase & install. If, despite reinstalling the software its still there or the hardware test finds something, you can mail-in the system to Apple if its within warranty or bring to a service provider for carry-in service.
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