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Old Feb 16, 2009, 11:04 PM   #1
ILBandit
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New ipod touch, blue screen of death??

I'm trying to help out a friend,,, She just bought a new ipod touch. I walked her thru setting up itunes, and how to add music to the library. (doing this over internet chatting on IM)
Everything went well, until she plugged the ipod into the computer to sync it, as soon as she plugs it in, the screen turns blue with a message saying something like- a problem has been detected and windows has been shut down to prevent damage to your computer. Then it said something about hardware vendors for product updates.
I know this isnt alot of info, I'm trying to figure it out over IM's myself...
Has anyone had a similar problem? Or have any idea what would cause this to happen?

BTW.. She's got the latest version of Itunes, and running it on a Windows XP laptop.
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Old Feb 16, 2009, 11:42 PM   #2
tremlock
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sounds like a redundant RAM issue with the PC.
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Last edited by tremlock; Feb 16, 2009 at 11:43 PM. Reason: spelling
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Old Feb 16, 2009, 11:52 PM   #3
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LOLz. Yep, it's teh evil Blue Screen of Death.
It might be to a random error in the registry, messed up ram configuration, or more ram was trying to be accessed then the computer has.
Windows also just does that sometime.
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Old Feb 16, 2009, 11:54 PM   #4
ILBandit
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Quote:
Originally Posted by tremlock View Post
sounds like a redundant RAM issue with the PC.
What do you mean? Not enough ram to run the driver?
I think it's a new laptop, should be sufficient? Mine only has 1 gig, & it does fine. Or do you mean something completely different?
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Old Feb 16, 2009, 11:56 PM   #5
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Quote:
Originally Posted by iParis View Post
LOLz. Yep, it's teh evil Blue Screen of Death.
It might be to a random error in the registry, messed up ram configuration, or more ram was trying to be accessed then the computer has.
Windows also just does that sometime.
Any work arounds, or fixes that can be done?
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Old Feb 17, 2009, 12:01 AM   #6
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Quote:
Originally Posted by ILBandit View Post
Any work arounds, or fixes that can be done?
Did she try booting up again?
She should be able to boot up a second time.
If this keeps happening or she can't boot up again she needs to reseat the ram.
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Old Feb 17, 2009, 12:19 AM   #7
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Ok, thanks. I'll have her try that tomorow. I read something about out of date drivers causing this also. So she's gonna get all that updated also.
I'll dig back into it tomorrow night. Hopefully can get it working.
Thanks for the fast replies! Gave me a place to start looking.
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Old Feb 17, 2009, 12:22 AM   #8
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Quote:
Originally Posted by ILBandit View Post
Ok, thanks. I'll have her try that tomorow. I read something about out of date drivers causing this also. So she's gonna get all that updated also.
I'll dig back into it tomorrow night. Hopefully can get it working.
Thanks for the fast replies! Gave me a place to start looking.
No problem, ya... it may be out of date drives or something like that.
Tell her that right when she gets it booted up to run the Windows update.
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