New Mac Pro Kernel Panic. Need help =(

HI All,

New to the forum and unfortunately with a problem. Just got a new Mac Pro 8 Core over the weekend and Im having unusually high number of Kernel Panics (more in a couple of days then I have for the past 10 years with my other macs). I have tried to see if anything in particular causes it (ie Programs that cause the crash, time intervals, etc) and nothing can be ruled as the cause at least not that I can notice. It has happened wile using PS (CS4), Aperture, Google Earth, Safari and just in sleep mode. Any help would be appreciated. Here is one of the Kernel Panics along with system info. ps. The Mac started kernel panics before I loaded two additional hard drives and the wireless card (pci express).

Thanks for your help in advance! If i need to post additional info, let me know.

Tue Feb 24 07:57:28 2009
Machine-check capabilities (cpu 3) 0x0000000000000806:
family: 6 model: 23 stepping: 6 microcode: 1547
Intel(R) Xeon(R) CPU E5462 @ 2.80GHz
6 error-reporting banks
threshold-based error status present
Machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x1000000020000000 invalid
IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0020000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid
IA32_MC5_STATUS(0x415): 0xb200000080200e0f valid
MCA error code: 0x0e0f
Model specific error code: 0x8020
Other information: 0x00000000
Threshold-based status: No tracking
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
panic(cpu 2 caller 0x001A95D2): Machine Check at 0x00c728d6, thread:0x157f0410, trapno:0x12, err:0x0, registers:
CR0: 0x8001003b, CR2: 0x18a9d000, CR3: 0x010f0000, CR4: 0x00000660
EAX: 0xc88df6ba, EBX: 0x00001e85, ECX: 0x48e0248b, EDX: 0x00001e68
ESP: 0x8a723c00, EBP: 0x8a723cf8, ESI: 0x00000003, EDI: 0x0985ad00
EFL: 0x00000002, EIP: 0x00c728d6

Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x77ea2fb8 : 0x12b4f3 (0x45b13c 0x77ea2fec 0x1335e4 0x0)
0x77ea3008 : 0x1a95d2 (0x4643f8 0xc728d6 0x157f0410 0x12)
0x77ea30e8 : 0x1a11e3 (0x77ea3100 0x0 0x0 0x0)
0x8a723cf8 : 0x1aadfc (0xffffffff 0x7fffffff 0x8a723d28 0x77e21000)
0x8a723d18 : 0x135aa9 (0x77e214bc 0x1bcc0212 0xad8 0x77e214a8)
0x8a723d68 : 0x1362b1 (0x1 0x157f0410 0x9786c34 0x1bea7c07)
0x8a723dd8 : 0x136dbd (0x157f042c 0x30 0x8a723e38 0x13978f)
0x8a723e18 : 0x136e61 (0x139438 0x0 0x0 0x1e)
0x8a723e38 : 0x139bbf (0x139438 0x0 0x80 0x2)
0x8a723ea8 : 0x139c6b (0x155d218c 0xa752790 0x8a723ec0 0x1a8fdf)
0x8a723ed8 : 0x139cbb (0x9603 0x2f03 0x0 0x1e8098)
0x8a723f08 : 0x198153 (0x8a723f44 0x0 0x0 0x0)
0x8a723fc8 : 0x1a0977 (0x1571b8c0 0x1 0x1a30b5 0x1596c6b0)
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb1006e48

BSD process name corresponding to current thread: Safari

Mac OS version:
9G55

Kernel version:
Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386
System model name: MacPro3,1 (Mac-F42C88C8)

Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 6 GB
Graphics: kHW_ATIrv630Item, ATI Radeon HD 2600, spdisplays_pcie_device, 256 MB
Memory Module: DIMM Riser B/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz
Memory Module: DIMM Riser A/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz
Memory Module: DIMM Riser B/DIMM 3, 1 GB, DDR2 FB-DIMM, 800 MHz
Memory Module: DIMM Riser A/DIMM 3, 1 GB, DDR2 FB-DIMM, 800 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x3A70), 1.4.8.0
Bluetooth: Version 2.1.3f8, 2 service, 1 devices, 1 incoming serial ports
Network Service: Parallels Shared Networking Adapter, Ethernet, en2
Network Service: Parallels Host-Only Networking Adapter, Ethernet, en3
Network Service: AirPort, AirPort, en4
PCI Card: pci168c,24, sppci_othernetwork, Slot-3
PCI Card: ATI Radeon HD 2600, display, Slot-1
Serial ATA Device: WDC WD3200AAJS-41VWA0, 298.09 GB
Serial ATA Device: ST3808110AS, 74.51 GB
Serial ATA Device: ST31000333AS, 931.51 GB
Parallel ATA Device: PIONEER DVD-RW DVR-112D
USB Device: Keyboard Hub, (null) mA
USB Device: Microsoft IntelliMouse® Optical, (null) mA
USB Device: Apple Keyboard, (null) mA
USB Device: Bluetooth USB Host Controller, (null) mA
USB Device: SoundSticks, (null) mA
FireWire Device: built-in_hub, unknown_value, unknown_speed

BlueRevolution said:

If you have a brand new computer that is having kernel panics, don't try to fix it yourself. Make Apple do it. There's no need to put up with faulty hardware.

Click to expand...

Thanks Blue. I might have to do that. I didnt want to lug this thing in and have them tell me I have to reinstall everything Ive worked on =(

Anyways, had several more. Here is another: (ps I did run a check on my Ram and it passed)

Thu Feb 26 07:52:00 2009
Machine-check capabilities (cpu 2) 0x0000000000000806:
family: 6 model: 23 stepping: 6 microcode: 1547
Intel(R) Xeon(R) CPU E5462 @ 2.80GHz
6 error-reporting banks
threshold-based error status present
Machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x1000000020000000 invalid
IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0020000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid
IA32_MC5_STATUS(0x415): 0xb200000084200e0f valid
MCA error code: 0x0e0f
Model specific error code: 0x8420
Other information: 0x00000000
Threshold-based status: No tracking
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
panic(cpu 3 caller 0x001A95D2): Machine Check at 0x00c728d3, thread:0xa0342e8, trapno:0x12, err:0x0, registers:
CR0: 0x8001003b, CR2: 0x1e215004, CR3: 0x010f0000, CR4: 0x00000660
EAX: 0x4fdd4f67, EBX: 0x00003850, ECX: 0xf065a44b, EDX: 0x00003834
ESP: 0x80d67d60, EBP: 0x80d67e58, ESI: 0x00000004, EDI: 0x0985a800
EFL: 0x00000002, EIP: 0x00c728d3

Backtrace (CPU 3), Frame : Return Address (4 potential args on stack)
0x77ecdfb8 : 0x12b4f3 (0x45b13c 0x77ecdfec 0x1335e4 0x0)
0x77ece008 : 0x1a95d2 (0x4643f8 0xc728d3 0xa0342e8 0x12)
0x77ece0e8 : 0x1a11e3 (0x77ece100 0x0 0x0 0x0)
0x80d67e58 : 0x1aadfc (0xffffffff 0x7fffffff 0x9eccbe0 0x77e32000)
0x80d67e78 : 0x135aa9 (0x77e324bc 0x3bbdc8d5 0x1414 0x77e324a8)
0x80d67ec8 : 0x1362b1 (0x1 0xa0342e8 0x9786ffc 0x14068f)
0x80d67f38 : 0x136dbd (0xa034304 0x0 0x0 0x5418c4)
0x80d67f78 : 0x136e3e (0x421326 0x9ee9400 0x0 0x9ee9400)
0x80d67f98 : 0x4213e5 (0x421326 0x9ee9400 0x9a8782c 0x98e93c8)
0x80d67fc8 : 0x1a017c (0x9ee9400 0x0 0x1a30b5 0xa18fc80)
Backtrace terminated-invalid frame pointer 0

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9G55

Kernel version:
Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386
System model name: MacPro3,1 (Mac-F42C88C8)

ElectricSheep said:

Try uninstalling Parallels Desktop, as well as any other software that may have installed kernel extensions. If you are unsure about what kernel extensions are installed, type sudo kextstat in a Terminal window and paste the output here.

Click to expand...

Thanks Electric. (Added) Would you suggest any particular program to completely remove programs on Mac? Obviously there is code left over after sending the program to the trash. Here is the info:

Index Refs Address Size Wired Name (Version) <Linked Against>
1 1 0x0 0x0 0x0 com.apple.kernel (9.6.0)
2 47 0x0 0x0 0x0 com.apple.kpi.bsd (9.6.0)
3 3 0x0 0x0 0x0 com.apple.kpi.dsep (9.6.0)
4 72 0x0 0x0 0x0 com.apple.kpi.iokit (9.6.0)
5 74 0x0 0x0 0x0 com.apple.kpi.libkern (9.6.0)
6 66 0x0 0x0 0x0 com.apple.kpi.mach (9.6.0)
7 38 0x0 0x0 0x0 com.apple.kpi.unsupported (9.6.0)
8 1 0x0 0x0 0x0 com.apple.iokit.IONVRAMFamily (9.6.0)
9 1 0x0 0x0 0x0 com.apple.driver.AppleNMI (9.6.0)
10 1 0x0 0x0 0x0 com.apple.iokit.IOSystemManagementFamily (9.6.0)
11 1 0x0 0x0 0x0 com.apple.iokit.ApplePlatformFamily (9.6.0)
12 19 0x0 0x0 0x0 com.apple.kernel.6.0 (7.9.9)
13 1 0x0 0x0 0x0 com.apple.kernel.bsd (7.9.9)
14 1 0x0 0x0 0x0 com.apple.kernel.iokit (7.9.9)
15 1 0x0 0x0 0x0 com.apple.kernel.libkern (7.9.9)
16 1 0x0 0x0 0x0 com.apple.kernel.mach (7.9.9)
17 11 0x5cd000 0x4000 0x3000 com.apple.iokit.IOACPIFamily (1.2.0) <12>
18 17 0x6a9000 0x10000 0xf000 com.apple.iokit.IOPCIFamily (2.5) <7 6 5 4>
19 3 0x85b000 0x3e000 0x3d000 com.apple.driver.AppleACPIPlatform (1.2.4) <18 17 12 7 5 4>
20 0 0x5c1000 0x5000 0x4000 com.apple.BootCache (30.3) <7 6 5 4 2>
21 4 0x665000 0x39000 0x38000 com.apple.iokit.IOHIDFamily (1.5.3) <7 6 5 4 2>
22 9 0x7d9000 0x18000 0x17000 com.apple.iokit.IOStorageFamily (1.5.5) <7 6 5 4 2>
23 0 0x8fd000 0x10000 0xf000 com.apple.driver.DiskImages (195.2.2) <22 7 6 5 4 2>
24 0 0xc70000 0x19000 0x18000 com.apple.driver.AppleIntelCPUPowerManagement (59.0.1) <12 7 6 5 4 2>
25 0 0x6a6000 0x3000 0x2000 com.apple.security.TMSafetyNet (3) <7 6 5 3 2>
26 0 0x975000 0x8000 0x7000 com.apple.nke.applicationfirewall (1.0.77) <7 6 5 4 2>
27 0 0xbb7000 0x18000 0x17000 com.apple.security.seatbelt (107.10) <7 6 5 3 2>
28 0 0xa51000 0x3000 0x2000 com.apple.driver.AppleAPIC (1.4) <5 4>
29 1 0xc8d000 0x3000 0x2000 com.apple.iokit.IOSMBusFamily (1.1) <6 5 4>
30 0 0xc90000 0x5000 0x4000 com.apple.driver.AppleACPIEC (1.2.4) <29 19 17 12>
31 0 0x7aa000 0x4000 0x3000 com.apple.driver.AppleSMBIOS (1.1.1) <7 5 4>
32 0 0x899000 0x3000 0x2000 com.apple.driver.AppleACPIPCI (1.2.4) <19 18 17 12>
33 0 0x8db000 0x3000 0x2000 com.apple.driver.AppleHPET (1.3) <17 7 6 5 4>
34 0 0xac0000 0x5000 0x4000 com.apple.driver.AppleRTC (1.2.3) <17 6 5 4 2>
35 0 0xcd8000 0x4000 0x3000 com.apple.driver.AppleACPIButtons (1.2.4) <21 19 17 7 6 5 4 2>
36 1 0xa5b000 0x3000 0x2000 com.apple.driver.AppleEFIRuntime (1.2.0) <7 6 5 4>
37 0 0xa5e000 0x6000 0x5000 com.apple.driver.AppleEFINVRAM (1.2.0) <36 7 6 5 4>
38 11 0x596000 0x29000 0x28000 com.apple.iokit.IOUSBFamily (3.2.7) <7 6 5 4 2>
39 0 0x961000 0xe000 0xd000 com.apple.driver.AppleUSBUHCI (3.2.5) <38 18 7 6 5 4>
40 0 0x94f000 0x12000 0x11000 com.apple.driver.AppleUSBEHCI (3.2.5) <38 18 7 6 5 4>
41 2 0x7fa000 0x3f000 0x3e000 com.apple.iokit.IOFireWireFamily (3.4.6) <6 5 4 2>
42 0 0x839000 0x22000 0x21000 com.apple.driver.AppleFWOHCI (3.7.2) <41 18 7 6 5 4 2>
43 5 0x8de000 0x16000 0x15000 com.apple.iokit.IONetworkingFamily (1.6.1) <7 6 5 4 2>
44 0 0xcb3000 0x1d000 0x1c000 com.apple.driver.AppleIntel8254XEthernet (2.1.0a10) <43 18 6 5 4 2>
45 0 0x5bf000 0x2000 0x1000 com.apple.iokit.IOUSBUserClient (3.2.4) <38 6 5 4>
46 2 0xac5000 0xd000 0xc000 com.apple.iokit.IOATAFamily (2.0.0) <6 5 4 2>
47 0 0xbda000 0x9000 0x8000 com.apple.driver.AppleIntelPIIXATA (2.0.0) <46 18 6 5 4>
48 0 0xca7000 0xc000 0xb000 com.apple.driver.AppleUSBHub (3.2.7) <38 6 5 4>
49 2 0xbe3000 0x6000 0x5000 com.apple.iokit.IOAHCIFamily (1.5.0) <6 5 4 2>
50 0 0xbe9000 0xd000 0xc000 com.apple.driver.AppleAHCIPort (1.5.2) <49 18 6 5 4 2>
52 0 0xcdc000 0x11000 0x10000 com.apple.iokit.IOAHCIBlockStorage (1.2.0) <49 22 6 5 4 2>
53 4 0x7c0000 0x19000 0x18000 com.apple.iokit.IOSCSIArchitectureModelFamily (2.0.5) <6 5 4 2>
54 0 0xad2000 0x4000 0x3000 com.apple.iokit.IOATAPIProtocolTransport (1.5.2) <53 46 12>
55 0 0xa7c000 0x5000 0x4000 com.apple.driver.XsanFilter (2.7.91) <22 12>
56 0 0x7f1000 0x6000 0x5000 com.apple.iokit.SCSITaskUserClient (2.0.5) <53 22 6 5 4 2>
57 3 0x89c000 0x8000 0x7000 com.apple.iokit.IOCDStorageFamily (1.5) <22 6 5 4 2>
58 2 0x8a4000 0x6000 0x5000 com.apple.iokit.IODVDStorageFamily (1.5) <57 22 6 5 4 2>
59 1 0x8aa000 0x5000 0x4000 com.apple.iokit.IOBDStorageFamily (1.5) <58 57 22 6 5 4 2>
60 1 0x8af000 0x16000 0x15000 com.apple.iokit.IOSCSIBlockCommandsDevice (2.0.5) <53 22 6 5 4 2>
61 0 0x8c5000 0x16000 0x15000 com.apple.iokit.IOSCSIMultimediaCommandsDevice (2.0.5) <60 59 58 57 53 22 6 5 4 2>
63 1 0x5c6000 0x4000 0x3000 com.apple.driver.AppleUSBComposite (3.2.0) <38 5 4>
64 0 0x5ca000 0x3000 0x2000 com.apple.driver.AppleUSBMergeNub (3.2.4) <63 38 5 4>
66 1 0x69e000 0x5000 0x4000 com.apple.iokit.IOUSBHIDDriver (3.2.2) <38 21 6 5 4>
67 0 0x6a3000 0x3000 0x2000 com.apple.driver.AppleHIDKeyboard (1.0.8b1) <66 21 12>
68 2 0xa81000 0x38000 0x37000 com.apple.iokit.IOBluetoothFamily (2.1.3f8) <7 6 5 4 2>
69 1 0xab9000 0x7000 0x6000 com.apple.driver.AppleUSBBluetoothHCIController (2.1.3f8) <68 38 7 6 5 4>
70 0 0xad6000 0x4000 0x3000 com.apple.driver.CSRUSBBluetoothHCIController (2.1.3f8) <69 68 5 4>
71 0 0xa54000 0x4000 0x3000 com.parallels.kext.prl_usb_connect (4.0 3810.351321) <38 7 6 5 4>
72 1 0xc9a000 0xa000 0x9000 com.microsoft.driver.MicrosoftMouse (6.3) <21 12>
73 0 0xca4000 0x3000 0x2000 com.microsoft.driver.MicrosoftMouseUSB (6.3) <72 38 12>
74 0 0x7f7000 0x3000 0x2000 com.apple.driver.AppleLPC (1.2.11) <18 6 5 4>
75 2 0x5d1000 0x9000 0x8000 com.apple.driver.AppleSMC (2.2.0d4) <17 7 6 5 4>
76 1 0x97d000 0xe000 0xd000 com.apple.driver.IOPlatformPluginFamily (3.3.1d0) <12 4>
77 0 0x98b000 0xf000 0xe000 com.apple.driver.ACPI_SMC_PlatformPlugin (3.3.1d0) <76 75 18 17 12 7 6 5 4>
78 0 0x7a1000 0x9000 0x8000 com.apple.driver.AppleMCEDriver (1.1.7) <17 6 5 4>
79 4 0x6b9000 0x1d000 0x1c000 com.apple.iokit.IOGraphicsFamily (1.7.1) <18 7 6 5 4>
80 2 0x6d6000 0xe000 0xd000 com.apple.iokit.IONDRVSupport (1.7.1) <79 18 7 6 5 4>
81 0 0x6e4000 0xb8000 0xb7000 com.apple.ATIRadeonX2000 (5.3.6) <80 79 18 12 7 6 5 4 2>
82 1 0x90d000 0x3000 0x2000 com.apple.kext.OSvKernDSPLib (1.1) <6 5>
83 4 0x910000 0x17000 0x16000 com.apple.iokit.IOAudioFamily (1.6.5fc3) <82 6 5 4 2>
84 0 0xcd0000 0x4000 0x3000 com.apple.driver.AudioIPCDriver (1.0.5) <83 6 5 4 2>
85 0 0x8f4000 0x9000 0x8000 com.apple.iokit.IOFireWireIP (1.7.6) <43 41 6 5 4 2>
86 2 0xa64000 0x7000 0x6000 com.apple.iokit.IOHDAFamily (1.6.2a37) <6 5 4 2>
87 0 0xa6b000 0xf000 0xe000 com.apple.driver.AppleHDAController (1.6.2a37) <86 18 6 5 4 2>
88 1 0x99a000 0x1f000 0x1e000 com.apple.iokit.IO80211Family (214.1) <43 7 6 5 4 2>
89 0 0x9b9000 0x91000 0x90000 com.apple.driver.AirPort.Atheros (316.48.0) <88 43 18 7 6 5 4 2>
90 0 0x96f000 0x6000 0x5000 MonitorControl.drv (1.0d3) <12>
91 0 0x5da000 0x3000 0x2000 com.apple.Dont_Steal_Mac_OS_X (6.0.3) <75 7 5 4 2>
92 0 0x927000 0x28000 0x27000 com.apple.driver.AppleUSBAudio (2.5.8b13) <83 38 12>
93 0 0xa58000 0x3000 0x2000 com.parallels.kext.prl_hid_hook (4.0 3810.351321) <7 6 5 4 2>
94 0 0x79c000 0x5000 0x4000 com.apple.driver.AppleHWSensor (1.7.3d0) <12>
95 0 0xbf6000 0x7a000 0x79000 com.apple.kext.ATY_Lamna (5.3.6) <80 79 18 17 6 5 4 2>
96 0 0x5dd000 0x88000 0x87000 com.parallels.kext.prl_hypervisor (4.0 3810.351321) <12 7 6 5 4 2>
97 0 0xa4a000 0x7000 0x6000 com.parallels.kext.prl_netbridge (4.0 3810.351321) <6 5 4 2>
98 1 0xae1000 0x6e000 0x6d000 com.apple.driver.DspFuncLib (1.6.2a37) <83 6 5 4 2>
99 0 0xb4f000 0x68000 0x67000 com.apple.driver.AppleHDA (1.6.2a37) <98 86 83 6 5 4 2>
100 0 0xada000 0x5000 0x4000 com.parallels.kext.prl_vnic (4.0 3810.351321) <43 5 4>
101 1 0x7ae000 0x9000 0x8000 com.apple.iokit.IOSerialFamily (9.3) <7 6 5 4 2>
102 0 0x7b7000 0x9000 0x8000 com.apple.iokit.IOBluetoothSerialManager (2.1.3f8) <101 7 6 5 4 2>
103 0 0xc89000 0x4000 0x3000 com.apple.driver.AppleUpstreamUserClient (2.7.2) <79 18 17 12 7 6 5 4 2>
105 0 0xbcf000 0xb000 0xa000 com.apple.filesystems.autofs (2.0.1) <7 6 5 4 2>

Hi All,

Just a quick update on whats going on, my changes I have made and the outcome.

I retraced exactly what I did when I got the Mac. I purchased it (supposively brand new) off of ebay. When I got the it in, it was new but had been set up already. So here were my steps.

First. I changed the user name and password. I noticed that my user name did not change in my finder though, only on log-in. I went back yesterday and changed it back to the original user name "macuser". After a few hours of not crashing I thought that was it then "BAM" ...... another Kernel Panic. SO off to the second thing I did.....

Second (which I believe is the source of the issue) and some of you guys really may get a kick out of this, lol. The second thing I did after I got the Mac was hook up my MICROSOFT MOUSE... I know, I know.. some of you would die if you knew I did this but fact is that Ive been using this type of mouse for a long time and really like the programmable feature like back, forward, etc. Anyways...... after simply switching back to the Mac Mouse I have yet to have a Kernel Panic. I had installed the latest drivers for the Microsoft Mouse and everything. Very interesting turn of events in my opinion.

I will keep you guys up to date on the progress and HOPEFULLY..... HOPEFULLY no more Kernel Panics.

Thanks for all who responded!

72 1 0xc9a000 0xa000 0x9000 com.microsoft.driver.MicrosoftMouse (6.3) <21 12>
73 0 0xca4000 0x3000 0x2000 com.microsoft.driver.MicrosoftMouseUSB (6.3) <72 38 12>