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Old Apr 21, 2009, 07:03 PM   #51
Little HZ
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Thanks, OP, for starting this discussion. It has helped me better understand what Tune-Up does and does not do.
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Old Apr 21, 2009, 07:12 PM   #52
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Originally Posted by Consultant View Post
Always look at reviews before buying something.

Yes, not sure why people would buy it, but live and learn...

For example:
AGREED! one star reviews = buyer beware.

also i really don't understand the hostility here either, the OP was just trying
to make a point that the software was not doing what it claimed to do. good
to know. thank you for letting people know.
Bluray? What's that?
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Old Apr 21, 2009, 07:47 PM   #53
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Originally Posted by CapNHerb View Post
btw...lmao at the guy that re-imported 400CDs

I've looked at Tuneup a few times, but I don't really listen to the files that I have no idea what the names for are anyway. I might try the trial sometime though.
Can a mortal ask questions which God finds unanswerable? Quite easily, I should think. All nonsense questions are unanswerable.
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Old Jun 19, 2011, 01:47 PM   #54
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I have paid for the full version of this product and now i am sure that i spent my money for nothing!
It crashes every time i open it and then my computer crashes as well!!!
No way to disable it? only solution ->TRASH

Worst online purchase ever in my opinion!

Don't buy it!
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Old Jun 24, 2011, 01:44 AM   #55
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I don't have a problem with tune up, but there is some sort of undo option if you happen to click before reviewing.
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Old Jan 31, 2013, 05:23 PM   #56
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TUNE-UP is the Worst Application on the Planet HANDS DOWN!

I was one of the earliest adopters of this expensive crap and I wish I had wrote on this forum then, but years later I'm still cleaning up the ' automagically screwed ' absolutely depressing frustrating and single most destructive and life time wasting regretful thing I have ever done in my entire life.

This software has totally ruined my itunes library in every single possible facet!

It added hundreds of different super specific genres that totally makes the genre filter on itunes worthless, some songs are all by themselves in a entire genre.

It totally ruined the album artwork on thousands of songs, and did all those things that multiple posters to this forum have stated like orphaning many songs from the rest of it's album and making albums take up to as much as a single NEW album per song per true album therefore making your ALBUMS FILTER on itunes basically the same thing as the SONGS filter of itunes puts out.

it AUTOMAGICALLY made my life a living hell because it's been like 3 years since i installed and paid for their crap and i'm only a fraction of the way to fixing the problems, and many of the problems will NEVER be fixed. I've even started my entire library fresh again, and the problems are haunting me.. and that's the most depressing part.. Because I had to START a new library I've lost all my Genius data, my play counts, my custom everything, the part of itunes that took my 9 years to get just right is now GONE forever because this software was absolutely stupid.

To make things worse I was working very very very very closely with their tech support so much so that I even emailed them on a daily basis my entire Library database info, per their requests.. so I spent like 100 hours of my life trying to HELP Their s$%tty tech support department with handing over my personal data.. oh ya including crash reports data because it crashed all the time.. and for all my help my life my time my money they never gave a refund they never said sorry they never solved anything and they are losers that deserves to rot in whatever place evil people like HIT2394873LER go to!



I've noticed a CLASS ACTION LAWSUIT is being filed, and I"M ON BOARD!

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Old Aug 20, 2013, 02:50 AM   #57
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I concur-Tune-Up for iTunes wrecked my music library-Do Not Buy

For example, it mismatched music and arbitrarily altered the artist's names on different albums. A simple example would be changing the name "Crosby, Stills, Nash & Young" to "Crosby, Stills, Nash and Young" and "Crosby Stills Nash & Young." That created three separate artists with some songs and albums divided and stored as separate albums by different artists. It then placed some songs from albums under "various artists," severing the relationship to the album. It's been over a year now and Im still fixing it.

Whoever criticized the OP is the worst kind of smug *******. The program sucks.
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Old Sep 26, 2013, 01:53 PM   #58
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The latest update (version 3) is a mess. You now can't "clean" select tracks without running "Automagic" on your entire library... which I have not been able to do for a month now as it hangs interminably and kicks up the fans on my computer. I had learned how to deal with the prior version's quirks by only running one album through it at a time and very carefully examining (and often correcting) the results it gave. But with the new update, it has really become worthless at this point. And I don't have an old machine, it's a 2 year old i7 SSD, it handles everything I have ever thrown at it... except TuneUp "Automagic." Run, don't walk from this horrible program.
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Old Sep 26, 2013, 04:09 PM   #59
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tune up? more like tune down.

Well, thanks for that info. I will be sure not to upgrade if I can help it. I found Tune-up to be the best of that type of software. However, they admit it hangs when you do a large amount of songs at a time...or rather, when you have a large library. It is a daunting task checking 125,000 songs! I had to create a new itunes library using the fatcat software powertunes first....then run only about 100 songs (or 10 albums worth) at a time. Then check each for accuracy. THEN move them back to the main library while keeping track of which ones I have completed or not completed. When you do it this way, it works pretty well, but really, who has time for that? I stopped after about 1000 tracks and mostly gave up. Now Im just happy to have album art and rate them with stars to create playlists. LESSON: after using it and trusting the fixes, it does screw stuff up, so....use it slowly and methodically to make it work for you.

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Old Feb 16, 2014, 03:03 PM   #60
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Just an update, Tune Up has shut their doors. The haters won
This is a RUMOR site For speculation and discussion.Not a Fan-Club. Just because we are interested in Apple rumors it doesn't mean we should be frothing at the mouth with Apple rabid comments.
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Old Apr 3, 2014, 02:52 PM   #61
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UPDATE: From TuneUp

Tiffany from TuneUp here So sorry that many of you have had so many issues with TuneUp 3.0. I wanted to let you know that TuneUp is now under new ownership and we have made some MAJOR improvements. You can read more about this transition here: http://www.tuneupmedia.com/company-info

To start, we strongly recommend that you download version 2.4.8, which is TuneUpís strongest, most stable and most accurate version. For more information about how to do that, go here: http://support.tuneupmedia.com/hc/en...Version-2-4-8-

For those of you interested in checking out TuneUp, please download the free trial. And, if youíre interested in getting the full version, use promo code RELAUNCH14 for 30% off through April 15, 2014.

Again, thanks for your patience and support. Please let us know if you have any questions or comments.
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Old Sep 27, 2014, 08:28 PM   #62
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Used this software to clean up my huge library, unfortunately it fixes some things not others..

artist - song name is in one field, and and tuneup didn't fix this.

the info was correct, just in wrong fields... while others albums were displayed with the correct info...

Found quite a few "Track 0"s too when hovering over the results in Tuneup media, and as for cover art, its a total mess... Gracenotes is fine, since it does have the correct cover art because it displays it as an one of the alternatives for the wrong album, But for the actual album you want to apply the cover art too, all u get is a "Image unavailable", when it's it clearly is available.

TUM told me this is their "Cache" server issue,, and i haven't heard back when their going to fix it..

I don't mind its incorrect album, but being told its not available, when its on Gracenotes server is just wrong...... Its almost if TUM is deliberately messing with users results on the way back. :P That's not right.

Switching over to Mediamonkey, where in all honesty, you DON'T need to login just to save... Now u know why TUM require this.. and who else knows what they are doing since u must login.

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"There are no stupid questions, just stupid people."

Last edited by Tech198; Sep 27, 2014 at 08:33 PM.
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Old Sep 28, 2014, 09:39 AM   #63
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Each to their own I suppose. I actively enjoy doing it manually, filing it in the relevant playists and rating it. I find it a great way to unwind after a hard day. It's cathartic.
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Old Sep 30, 2014, 03:30 PM   #64
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Originally Posted by Smellmett View Post
Each to their own I suppose. I actively enjoy doing it manually, filing it in the relevant playists and rating it. I find it a great way to unwind after a hard day. It's cathartic.
I agree, but its hard work and consumes SO much time.
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