Macbook Pro screen will not turn on

William Wallace · May 16, 2009, 08:40 AM

Hi,
My macbookpro (15in 2.2ghz) screen will not turn on but the computer is, the audio buttons, and the back light keyboard work. The screen doesn't turn on. This started after i restarted from windows, during the reboot the screen wouldn't turn on. After leaving the computer for several minutes and taking out the battery it did start up normal just very slowly. It shut down when i accidentally turned of the power strip it was plunged into and now, the screen will not turn on and the computer wont recognize an external display. Does any one know how i can fix this?
thank you
jesse

ziggyonice · May 16, 2009, 09:15 AM

Some MacBook Pros were shipped when Nvidia made troublesome graphics cards. If yours is one of them, Apple may repair it free of charge.

http://support.apple.com/kb/TS2377

William Wallace · May 16, 2009, 09:20 AM

thank you, i hope that is the case.

WaltCD · Jun 13, 2011, 12:44 PM

It happened to me, as well, just last week: I booted up my MacBook Pro one day and no display. Using keyboard controls, I could tell it was on and running, but no display.
I took it to the Apple store that agreed it was the graphics board and offered to fix it, at NO CHARGE to ME, even though I bought the computer three and a half YEARS ago. They told me it would be 3 to 5 days, but they called me back that afternoon (maybe four hours later) and said it was ready.

Oh, and since they can't just change out the graphics card, they change out the whole motherboard (logic board). Even though it's the same speed chips that were in before, same hard drive, all my same info, it seems like the computer is brand-new FAST!

FANtastic customer service!
Walt D in LV

May 16, 2009, 08:40 AM	#1
William Wallace macrumors newbie Join Date: Jul 2007 Location: U.S.	Macbook Pro screen will not turn on Hi, My macbookpro (15in 2.2ghz) screen will not turn on but the computer is, the audio buttons, and the back light keyboard work. The screen doesn't turn on. This started after i restarted from windows, during the reboot the screen wouldn't turn on. After leaving the computer for several minutes and taking out the battery it did start up normal just very slowly. It shut down when i accidentally turned of the power strip it was plunged into and now, the screen will not turn on and the computer wont recognize an external display. Does any one know how i can fix this? thank you jesse
	0

May 16, 2009, 09:15 AM	#2
ziggyonice macrumors 68020 Join Date: Mar 2006 Location: Rural America	Some MacBook Pros were shipped when Nvidia made troublesome graphics cards. If yours is one of them, Apple may repair it free of charge. http://support.apple.com/kb/TS2377 __________________ MacBook Pro [First Generation] \| 2.16GHz \| 2GB RAM \| 120GB HD \| Mac OS X (10.6.4) iPhone 4 \| 32GB \| Black (I couldn't wait for white any longer.)
	0

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May 16, 2009, 09:20 AM	#3
William Wallace Thread Starter macrumors newbie Join Date: Jul 2007 Location: U.S.	thank you, i hope that is the case.
	0

Jun 13, 2011, 12:44 PM	#4
WaltCD macrumors newbie Join Date: May 2009	It happened to me, as well, just last week: I booted up my MacBook Pro one day and no display. Using keyboard controls, I could tell it was on and running, but no display. I took it to the Apple store that agreed it was the graphics board and offered to fix it, at NO CHARGE to ME, even though I bought the computer three and a half YEARS ago. They told me it would be 3 to 5 days, but they called me back that afternoon (maybe four hours later) and said it was ready. Oh, and since they can't just change out the graphics card, they change out the whole motherboard (logic board). Even though it's the same speed chips that were in before, same hard drive, all my same info, it seems like the computer is brand-new FAST! FANtastic customer service! Walt D in LV
	0


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