This is crazy when you think about it

AeroUK · May 21, 2009, 07:31 AM

So I received 3 macbook airs, all of which had lines, 2 of which would not sit flat on my desk.

Apple told me they are made that way and gave me a refund.

It is rude, unhelpful and a total waste of time. Disgusting. I hope they release a new model soon which is built properly!

edesignuk · May 21, 2009, 07:39 AM

Pretty pathetic for a truly premium, style over substance machine.

Insulin Junkie · May 21, 2009, 01:32 PM

Shucks, sorry to hear that. Tbh I'm a bit worried over experiencing those kind of troubles when I get the rev C, nothing kills the joy of having a new machine as much as having to bring it back to the store countless times before getting one that works as it should.

And Apple told you they're made to not sit flatly on your desk? They're made to have lines? What was that genius on?

Scottsdale · May 21, 2009, 02:42 PM

So you're saying they wobble on the desk? Were they bent? Were the four rubber pieces all on the bottom? I have never seen an MBA that wobbles on a desk, and I have seen quite a few MBAs.

I don't know that a rev C MBA will solve anything, except they should fix the darn display line issue. Although, I wouldn't put anything past Apple right now. The QC has been pathetic lately. The masses just don't inspect or care that much, so Apple treats us that expect a properly manufactured MBA like we are picky or outcasts.

anth · May 21, 2009, 04:33 PM

I went through 3 Macbook Pros (Unibody) that wobbled. Over $2k for a gorgeous, wobbling hunk of aluminum? I think not, especially not when Dell can manage to keep my sub-$200 Mini9 from wobbling.

Eventually, I received a non-wobbler, though.

mmulin · May 21, 2009, 09:24 PM

Sorry to hear that. All of my Macs, bought in the past years, never had any factory or in-warranty issues: PB2400c (11yr), iMac CD (ex), MBb CD (ex), MBb C2D (ex), MP (3yr), and MBA (1/2yr).

Guess, I am lucky. Also, all bought 2nd hands outlived my ownership.

AeroUK · May 22, 2009, 03:16 AM

Hey,

The feet were just not level, I have heard other complaints of this.

I have had problems with a lot of Macs in my time, iMac with faulty graphics card. iMac with bad superdrives, iMac hard drive failure, MacBook faulty keyboard.

When you get a good Mac it is amazing but there are too many quality control issues and the Air just takes the biscuit!! Lines in the display?!?! On every machine I have seen!

Scottsdale · May 22, 2009, 04:16 AM

Quote:

Originally Posted by AeroUK

Hey,

The feet were just not level, I have heard other complaints of this.

I have had problems with a lot of Macs in my time, iMac with faulty graphics card. iMac with bad superdrives, iMac hard drive failure, MacBook faulty keyboard.

When you get a good Mac it is amazing but there are too many quality control issues and the Air just takes the biscuit!! Lines in the display?!?! On every machine I have seen!

I have seen more without lines than with lines. At the same time, there should be NO LINES seven months later. The fact that Apple doesn't care is the very worst part of it. To just assume that people should expect this as "within spec" is crazy! That is the worst argument I have heard from people here saying Geniuses act like they're crazy to complain. Apple has some serious QC problems right now.

The point is, at these prices we deserve absolutely FLAWLESS Macs. It would be fine to pay $899 for a rev B MBA with SSD if it had a slightly uneven bottom mount. It would be ok if a $399 netbook type MBA had lines on the displaay... But these are high end displays, and we all deserve better.

For me the worst part is when one complains about QC and an Apple "Genius" acts like they are crazy to complain about the gray lines!

It is just absurd! That is the point. At these prices, Apple should give us what we have been promised. And we have been promised the WORLD at these prices. Truly! We should expect perfection and keep returning until correct. Sad but true,

Sorry to all that are going through this. Hope the rev C fixes all the QC problems.

AeroUK · May 22, 2009, 04:41 AM

Here, Here! Think I may forward your post on to Apple customer services!

netdog · May 22, 2009, 04:47 AM

FWIW, I've had two SSD Rev. Bs from the Regent Street Store that had perfect screens (absolutely no lines) and lay flat on the desk. One of them had a bad fan bearing, but they swapped it right out and let me test the 2nd one before taking it home. It's perfect. 9C90 display.

Prenvo · May 22, 2009, 06:01 AM

Quote:

Originally Posted by netdog

FWIW, I've had two SSD Rev. Bs from the Regent Street Store that had perfect screens (absolutely no lines) and lay flat on the desk. One of them had a bad fan bearing, but they swapped it right out and let me test the 2nd one before taking it home. It's perfect. 9C90 display.

I opened three MacBook Airs in the Regent Street store: all had lines, including the 9C90 model

netdog · May 22, 2009, 06:15 AM

Quote:

Originally Posted by Prenvo

I opened three MacBook Airs in the Regent Street store: all had lines, including the 9C90 model

Guess I'm just a lucky dog

May 21, 2009, 07:31 AM	#1
AeroUK macrumors regular Join Date: Jan 2008	This is crazy when you think about it So I received 3 macbook airs, all of which had lines, 2 of which would not sit flat on my desk. Apple told me they are made that way and gave me a refund. It is rude, unhelpful and a total waste of time. Disgusting. I hope they release a new model soon which is built properly!

May 21, 2009, 07:39 AM	#2
edesignuk Demi-God (Moderator emeritus) Join Date: Mar 2002 Location: Great(?) Britain	Pretty pathetic for a truly premium, style over substance machine. __________________ Search before you post: MRoogle **Better BBC Search**

May 21, 2009, 01:32 PM	#3
Insulin Junkie macrumors 65816 Join Date: May 2008 Location: Mainland Europe	Shucks, sorry to hear that. Tbh I'm a bit worried over experiencing those kind of troubles when I get the rev C, nothing kills the joy of having a new machine as much as having to bring it back to the store countless times before getting one that works as it should. And Apple told you they're made to not sit flatly on your desk? They're made to have lines? What was that genius on? __________________ '09 MacBookPro 15" [250GBHD, 4GB ram], 24"iMac, 8GB, 120GB iPod classic

May 21, 2009, 02:42 PM	#4
Scottsdale macrumors 68040 Join Date: Sep 2008 Location: E.E.U.U./U.S.A.	So you're saying they wobble on the desk? Were they bent? Were the four rubber pieces all on the bottom? I have never seen an MBA that wobbles on a desk, and I have seen quite a few MBAs. I don't know that a rev C MBA will solve anything, except they should fix the darn display line issue. Although, I wouldn't put anything past Apple right now. The QC has been pathetic lately. The masses just don't inspect or care that much, so Apple treats us that expect a properly manufactured MBA like we are picky or outcasts. __________________ "Great spirits have always encountered violent opposition from mediocre minds." - Albert Einstein

May 22, 2009, 03:16 AM	#7
AeroUK Thread Starter macrumors regular Join Date: Jan 2008	Bent Hey, The feet were just not level, I have heard other complaints of this. I have had problems with a lot of Macs in my time, iMac with faulty graphics card. iMac with bad superdrives, iMac hard drive failure, MacBook faulty keyboard. When you get a good Mac it is amazing but there are too many quality control issues and the Air just takes the biscuit!! Lines in the display?!?! On every machine I have seen!

May 21, 2009, 04:33 PM	#5
anth macrumors member Join Date: Jul 2005	I went through 3 Macbook Pros (Unibody) that wobbled. Over $2k for a gorgeous, wobbling hunk of aluminum? I think not, especially not when Dell can manage to keep my sub-$200 Mini9 from wobbling. Eventually, I received a non-wobbler, though.

May 21, 2009, 09:24 PM	#6
mmulin macrumors 6502 Join Date: Jun 2006	Sorry to hear that. All of my Macs, bought in the past years, never had any factory or in-warranty issues: PB2400c (11yr), iMac CD (ex), MBb CD (ex), MBb C2D (ex), MP (3yr), and MBA (1/2yr). Guess, I am lucky. Also, all bought 2nd hands outlived my ownership.

May 22, 2009, 04:41 AM	#9
AeroUK Thread Starter macrumors regular Join Date: Jan 2008	Well said Here, Here! Think I may forward your post on to Apple customer services!

May 22, 2009, 04:47 AM	#10
netdog macrumors 68040 Join Date: Feb 2006 Location: London	FWIW, I've had two SSD Rev. Bs from the Regent Street Store that had perfect screens (absolutely no lines) and lay flat on the desk. One of them had a bad fan bearing, but they swapped it right out and let me test the 2nd one before taking it home. It's perfect. 9C90 display. __________________ We don't see the world as it is. We see it as we are. -Anais Nin Classical Homeopath and Naturopathic Doctor in London

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode