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Old May 23, 2009, 11:46 AM   #1
Austin2048
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*FINALLY SOLVED* iPod Touch wont charge!!!please help

hey guys, i woke up this morning and my iPod was dead. i turned it on and i had 2% battery left. i plugged it in to this Apple charger thing i got at the Apple storewhen i got my iPod Touch. i saw it wasnt charging so i thought it was the charger so i plugged my iPod into my laptop but nothing happened. my iPod died after i plugged it into my iPod so i knew it wasnt charging. i tried all 4 USB ports on my laptop and all the ports on my desktop computer but nothing. when i try to turn it on i get the red battery thing. i didnt do anything to my iPod, it was working fine the other day and it was only under my pillow overnight not charging. this iPod isnt even a year old, i got it last christmas. i dropped it on the sidewalk once but that was a few months ago and it worked fine after that. please help me
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Old May 23, 2009, 11:47 AM   #2
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Plug it in to charge and then hold down the sleep and home button until it turns on.
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Old May 23, 2009, 11:53 AM   #3
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Any chance it could be your connector cable? If that got damaged no connection will form (obviously) - do you have spare?
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Old May 23, 2009, 11:53 AM   #4
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nothing happens when i hold the sleep and power buttons. the battery picture come up then it just goes away. it doesnt turn on
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Old May 23, 2009, 11:54 AM   #5
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Originally Posted by GedBlue View Post
Any chance it could be your connector cable? If that got damaged no connection will form (obviously) - do you have spare?
have a second cable and i tried it but it still didnt work
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Old May 23, 2009, 11:55 AM   #6
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It should be charging, if you don't have another charging cable like a previous poster suggested, I would set up an appointment at a genius bar, and have it looked at since you are still under warranty.
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Old May 23, 2009, 12:00 PM   #7
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Quote:
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It should be charging, if you don't have another charging cable like a previous poster suggested, I would set up an appointment at a genius bar, and have it looked at since you are still under warranty.
i said i tried my second cable. do i still have the warranty even though i jailbroke it? i thought that voids the warranty?
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Old May 23, 2009, 12:02 PM   #8
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i said i tried my second cable. do i still have the warranty even though i jailbroke it? i thought that voids the warranty?
If you jailbroke it then you need to do a DFU mode + a restore in iTunes, that will erase any traces of the jailbreak.
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Old May 23, 2009, 12:05 PM   #9
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If you jailbroke it then you need to do a DFU mode + a restore in iTunes, that will erase any traces of the jailbreak.
will that work if my iPod wont turn on AT ALL?

EDIT: my mom got my iPod for me for christmas but se got it from someone on Amazon. i dont know if its still under warranty
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Old May 23, 2009, 12:15 PM   #10
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Do you have access to another iPod with the same dock connector that you can test out the cables. (can't tell you have many times I swapped a bad cable for another bad cable...)

Does the computer recognize that it has been plugged in?

Leave it plugged in for a while. It may be so dead that it will take a while for it to bolster up enough power to show that it is charging...
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Old May 23, 2009, 12:16 PM   #11
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Quote:
Originally Posted by Austin2048 View Post
will that work if my iPod wont turn on AT ALL?

EDIT: my mom got my iPod for me for christmas but se got it from someone on Amazon. i dont know if its still under warranty
It usually solves any problems. Give it a try
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Old May 23, 2009, 12:20 PM   #12
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Quote:
Originally Posted by rjphoto View Post
Do you have access to another iPod with the same dock connector that you can test out the cables. (can't tell you have many times I swapped a bad cable for another bad cable...)

Does the computer recognize that it has been plugged in?

Leave it plugged in for a while. It may be so dead that it will take a while for it to bolster up enough power to show that it is charging...
i dont have anything else that uses the same cord but i used both of em yesterday and they both worked perfectly

its been plugged in for like 10 minutes and still nothing
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Old May 23, 2009, 12:45 PM   #13
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Really strange!

If you aren't sure about the warranty, you have nothing to loose by booking a genius appointment (I'd recommend removing traces of jailbreak as previously mentioned) - the genius will fix it if it's in warranty, and you won't loose out if it's not (except for a bit of time).
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Old May 23, 2009, 12:47 PM   #14
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Really strange!

If you aren't sure about the warranty, you have nothing to loose by booking a genius appointment (I'd recommend removing traces of jailbreak as previously mentioned) - the genius will fix it if it's in warranty, and you won't loose out if it's not (except for a bit of time).
when you say genius do you mean an iPod Touch specialist at the Apple store?
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Old May 23, 2009, 12:49 PM   #15
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Yep - though they're usually all specialists in everything!

Even if you didn't but it from an Apple store, or if you don't have the receipt they'll still usually take a look and sort it out, as they can track their products by serial number.
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Old May 23, 2009, 12:49 PM   #16
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Quote:
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when you say genius do you mean an iPod Touch specialist at the Apple store?
There is no "iPod touch Specialist", there are only "Mac Geniuses". You can create a free appointment here.
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Old May 23, 2009, 12:56 PM   #17
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There is no "iPod touch Specialist", there are only "Mac Geniuses". You can create a free appointment here.
ok, thank you. i will get right on this. ill tell you if i have any problems with restoring it
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Old May 23, 2009, 01:04 PM   #18
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iTunes isnt reading my iPod......
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Old May 23, 2009, 01:05 PM   #19
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iTunes isnt reading my iPod......
Are you doing DFU mode? Or you can try recovery mode.
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Old May 23, 2009, 01:11 PM   #20
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Are you doing DFU mode? Or you can try recovery mode.
im trying this, DFU mode. i dont know how to get into recovery mode. what it DFU and recovery mode anyway?
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Old May 23, 2009, 01:13 PM   #21
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im trying this, DFU mode. i dont know how to get into recovery mode. what it DFU and recovery mode anyway?
Just different modes to put your device in before you do a restore in iTunes, you can do recovery mode like this.
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Old May 23, 2009, 01:27 PM   #22
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Just different modes to put your device in before you do a restore in iTunes, you can do recovery mode like this.
its not workin.... the thing wont pop up where iTunes detects an iPod in recovery mode
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Old May 23, 2009, 01:34 PM   #23
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Then it looks like you are SOL for now. I would leave it plugged in, and schedule a genius bar appointment, and leave it plugged in until then, and hopefully it will turn on in the meanwhile. Keep us updated on what the people at the Apple Store say.
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Old May 23, 2009, 01:48 PM   #24
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Then it looks like you are SOL for now. I would leave it plugged in, and schedule a genius bar appointment, and leave it plugged in until then, and hopefully it will turn on in the meanwhile. Keep us updated on what the people at the Apple Store say.
ok, i will do that. thanks

will Apple work on my iPod even though its jailbroken?
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Old May 23, 2009, 01:49 PM   #25
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ok, i will do that. thanks

will Apple work on my iPod even though its jailbroken?
Technically if it is jailbroken the warranty is "void" but if it won't turn on, I don't think they will be able to tell.
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