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Old May 24, 2009, 08:22 AM   #1
JustGretchen
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Powerbook Suddenly Has mostly Cyan color on screen

So we were out at dinner last night with family, and the subject of computers came up and we were talking about what we'd want if we were going to get another Mac...

Well we came home from dinner and when we opened our PowerBook 1.67ghz to find that the screen has a strange Cyan hue all around it. Text boxes, the actual wallpaper graphic, etc... everything has this hue over it.

Anyone have an idea of what could be up with it. Bad video cable/connection perhaps? Or do you suspect that it may be the entire video card and in-turn, the logic board?
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Old May 24, 2009, 08:49 AM   #2
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Quote:
Originally Posted by JustGretchen View Post
So we were out at dinner last night with family, and the subject of computers came up and we were talking about what we'd want if we were going to get another Mac...

Well we came home from dinner and when we opened our PowerBook 1.67ghz to find that the screen has a strange Cyan hue all around it. Text boxes, the actual wallpaper graphic, etc... everything has this hue over it.

Anyone have an idea of what could be up with it. Bad video cable/connection perhaps? Or do you suspect that it may be the entire video card and in-turn, the logic board?
It must of heard to talking at dinner about a new Mac and got PI**ED off at you
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Old May 24, 2009, 10:27 AM   #3
JustGretchen
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yeah. thats what we thought.
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Old May 24, 2009, 01:41 PM   #4
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Heh. I like the theory, but actually the most likely reason is a bad internal video cable or connector, as you guessed.

You can try moving the screen hinge around or jiggling the computer a little to see if it flickers back to normal--if so, definitely the problem. If not, you could try restarting and running the usual PRAM/OpenFirmware resets (search the forum for instructions), though I doubt that'll help.

You could also try booting from the Hardware Test disc that came with it. If the screen comes up blue on that disc, then it's definitely hardware, and running the test will let you know if it's the graphics controller itself; if it doesn't find issues, probably a cable, or possibly the screen itself.

Fixing a cable isn't terribly expensive if you're comfortable dismantling the computer. Replacing the panel or controller (which would require a new motherboard) can get spendy.
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Old May 24, 2009, 05:20 PM   #5
JustGretchen
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Wondering if replacing LVDS cable could save us here... Any experts chime in?
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Old May 24, 2009, 08:02 PM   #6
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Check your color settings.
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Old May 24, 2009, 08:25 PM   #7
JustGretchen
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Thanks, but nope. This is hardware. Definitely not software. It happens from the moment you boot the computer, the gray screen at the beginning is cyan.
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Old May 24, 2009, 11:20 PM   #8
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That does look like a color setting. I thought at first it might be the red having gone out on either the graphic chip or the panel, but there's definitely some orange and red in the dock, and pink in the wallpaper.
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Old May 24, 2009, 11:36 PM   #9
Sambo110
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I was gonna post that your screen was screwed up at the top left, then I realised you blurred out your name .
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Old May 25, 2009, 06:38 PM   #10
JustGretchen
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as I said, when the computer initially boots, the screen with the apple that is usually gray is cyan. This would rule out any color setting issue as color settings take place within the OS and not at POST.
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Old May 26, 2009, 03:09 AM   #11
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Hmm... I admit, that issue doesn't look particularly like a bad cable to me. At least, none of the cable-related problems I've personally seen.

Seems more likely it's either the chip itself or the panel itself that's acting up, since that could produce a less drastic color tweak like you're seeing there.

Question: Did you try running the Hardware Test disc to see if maybe it sees something? If it's the graphics chip/VRAM I'd expect that to find the problem. If it doesn't then it's more likely to be either the cable or the panel.

Short of cracking it open and fiddling with the cable physically, I can't think of any good way to confirm whether it's the cable or something else, though.
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Old May 26, 2009, 05:32 AM   #12
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Cyan - nice compared to my pink !

I have had on and off a similar probleme with my MacBook Titianium.

I found that if I ran my finger along the top of the keyboard closest to the screen with a little downward pressure, the colour would flick back to normal. So I surmised a dodgy cable or connection. As it was well past its guarantee, I took off the bottom of the case (needs a Torx-9 screwdriver) and had a look thinking the video cable was pinched.

No problems at all with the cable so I looked further.

The video cable connects as a small plug on to the motherboard. I unplugged it and then plugged it back in checking it was correctly seated. At about 3/4 the way in the screen worked perfectly, fully in and it was pink again.

So to ensure it works (and has done since mid january in daily mobile use), I inserted the plug 3/4 the way, stuck a piece of insulating tape over it to hold it in position and reattached the base.

Make sure all the case screws are nice and tight to prevent the case flexing and the cable coming loose or over inserted again.

Good luck.
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Old May 26, 2009, 09:29 PM   #13
JustGretchen
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I will try that cable thing 3/4 of the way in. That may be a good suggestion. I have already completely reseated the cable, but will try that too.

I took a screenshot tonight and sent it over to my other Mac...The screenshot was the right colors over there. It makes me think that it may just be the screen or cables at this point, though slightly flexing the screen from opposite corners doesn't make anything any better, I had found that suggestion elsewhere online.

It seems logical to me that if it were the vid card, and I took a screenshot, then there's a CHANCE that the screenshot wouldn't show up correctly on a 100% functional mac. Just a thought.

Found the cable I need online for 29 bucks...but I don't know if I can crack the display open. I tried the other day w/o success to do so.
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Old May 27, 2009, 04:12 AM   #14
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Originally Posted by JustGretchen View Post
It seems logical to me that if it were the vid card, and I took a screenshot, then there's a CHANCE that the screenshot wouldn't show up correctly on a 100% functional mac. Just a thought.
That was a good test, but indeed, it isn't going to completely rule out the video card being the issue. While OSX dumps the video buffer straight to disk so screenshots WILL show some hardware problems (saw it myself at one point), if the issue is "upstream" of that point (for example, a bad trace between the chip and the motherboard connector) then screenshots would be fine.

You can hope, though, and it's not a painfully expensive experiment if you can figure out how to get the screen open. (I assume you're using the iFixit takeapart guides?)
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Old Feb 16, 2011, 12:13 PM   #15
clenauma
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Unhappy Need to know what is the solution! I have the same cyan desease!!!

Urgent to know if I can fix it myself or I have to go to send my Mac to the hospital.

Help, please!
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Old Feb 26, 2011, 02:54 PM   #16
jinx121
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Same here, it just started this month. My blue hue is not consistent though, sometimes the screen looks fine, sometimes there are patterns of light blue pixels on the whole screen or just part of the screen, and sometimes different areas have a consistent blue hue. These different symptoms will change when I drag or scroll applications or open/close applications as well. I'm running a 15" PowerBook G4.
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Old Mar 7, 2011, 02:54 PM   #17
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Quote:
Originally Posted by JustGretchen View Post
I will try that cable thing 3/4 of the way in. That may be a good suggestion. I have already completely reseated the cable, but will try that too.

I took a screenshot tonight and sent it over to my other Mac...The screenshot was the right colors over there. It makes me think that it may just be the screen or cables at this point, though slightly flexing the screen from opposite corners doesn't make anything any better, I had found that suggestion elsewhere online.

It seems logical to me that if it were the vid card, and I took a screenshot, then there's a CHANCE that the screenshot wouldn't show up correctly on a 100% functional mac. Just a thought.

Found the cable I need online for 29 bucks...but I don't know if I can crack the display open. I tried the other day w/o success to do so.
Hi JustGretchen, can you tell us, please, did you find out the solution to this problem? We need help to go back to normal screeeeeeennn...!
Thnks!

Last edited by clenauma; Mar 7, 2011 at 02:59 PM.
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Old Mar 11, 2011, 10:06 AM   #18
hansolo669
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Originally Posted by clenauma View Post
Hi JustGretchen, can you tell us, please, did you find out the solution to this problem? We need help to go back to normal screeeeeeennn...!
Thnks!
if the op has not replied to this thread please dont hijack it in attempt to gain an answer. also if you need to know the answer try pm'ing the op, or even better start a new thread and reference this thread. you are almost garuntied to receive more hits and get a better answer.

thanks
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