Sims 3, installs but will not launch game

I got the game today. Installed fine on my MBP. Try to start the actaul game from the launch screen and i get the following error

Unhandled page fault on read access to 0x00e49920 at address 0x00c8d2c0.

I tried the update but it gets stuck verifying one of the files, i left it running for 2+ hours and it was still in the same point

any ideas?