The Sims 3 - Disc Authorization Failure?

xFOXx · Jun 14, 2009, 01:00 PM

I'm from the UK, and a mac user. (Leopard 10.5.7)

I've installed the game and when I get to the part to pick a town the following message pops up:
Disc Authorization Failure
We are unable to verify that your disc is a valid copy of The Sims 3.
Please contact customer services.

I have to accept the following message, and when I do the game quits itself.
I was really looking forward to playing it too

I bought The Sims from the GAME store last week, and today I swapped the disc for a new one in store in case there was a problem with the disc itself.

I've tried all the FAQ on the sims 3 site, and they're no help.

GSMiller · 08:02 PM

I get this message too, but I've found that ejecting the disc and running the game again corrects the problem. I didn't get this message the first week I had the game.

Edit: I notice on The Sims 3 support page it says external hard drives may cause the error message. I didn't start having this problem until partitioning my HDD and installing Windows XP through Boot Camp.

compfreak90 · Jul 3, 2009, 06:49 AM

Do you know if there is a way to get past the ´Disc Authorization Failure´ when you are running the game on an external hard drive?
It would help me a lot!

Jun 14, 2009, 01:00 PM	#1
xFOXx macrumors newbie Join Date: Jun 2009	The Sims 3 - Disc Authorization Failure? I'm from the UK, and a mac user. (Leopard 10.5.7) I've installed the game and when I get to the part to pick a town the following message pops up: Disc Authorization Failure We are unable to verify that your disc is a valid copy of The Sims 3. Please contact customer services. I have to accept the following message, and when I do the game quits itself. I was really looking forward to playing it too I bought The Sims from the GAME store last week, and today I swapped the disc for a new one in store in case there was a problem with the disc itself. I've tried all the FAQ on the sims 3 site, and they're no help.
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Jun 15, 2009, 07:53 PM	#2
GSMiller macrumors 68000 Join Date: Dec 2006 Location: Kentucky	I get this message too, but I've found that ejecting the disc and running the game again corrects the problem. I didn't get this message the first week I had the game. Edit: I notice on The Sims 3 support page it says external hard drives may cause the error message. I didn't start having this problem until partitioning my HDD and installing Windows XP through Boot Camp. __________________ 2.16 GHz 20" iMac \|\| 30GB 5G iPod \|\| 1GB 3G Shuffle \|\| 2.16 GHz Blackbook Last edited by GSMiller; Jun 15, 2009 at 08:02 PM. Reason: added additional info
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Jul 3, 2009, 06:49 AM	#3
compfreak90 macrumors newbie Join Date: Jul 2009	Do you know if there is a way to get past the ´Disc Authorization Failure´ when you are running the game on an external hard drive? It would help me a lot!
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