Go Back   MacRumors Forums > Apple Hardware > Notebooks > MacBook Air

Reply
 
Thread Tools Search this Thread Display Modes
Old Aug 19, 2009, 08:01 PM   #1
jleffell
macrumors member
 
Join Date: Jun 2009
Post 14 Day Exchange for Refurb MBA rev A

Sorry to those of you who may have already seen me asking a similar question inside other threads but I wanted to open in up.

I purchased a Refurbished MBA around May 28 (just over a week before the latest refresh).

I only started reading this site the day of WWDC and was thus unaware of a possible update to delay my purchase. I bought the 1.8 Rev A HDD and I am disappointing in the speed of applications and the common shuttering issues (I know about Coolbook but I think it's ridiculous that Apple doesn't offer a solution).

I was unaware of the 14-day exchange period (admittedly my fault) but I have now seen Rev B's in the refurbished section with the new graphics card/128 SSD that I would much rather have for the additional $250. I would even be willing to pay the restocking fee to get this machine.

Have people had successful post 14-day refurb returns? The last bit is that my girlfriend will be purchasing a new 2.13 MBA Rev C so I thought I would try and get that salesperson to help but she is waiting for SL and I want to resolve this as soon as possible.

Any advice/ideas would be greatly appreciated. Thanks.
jleffell is offline   0 Reply With Quote
Old Aug 19, 2009, 08:05 PM   #2
aethelbert
macrumors 601
 
Join Date: Jun 2007
Location: NRW, Germany
There's quite a difference between two weeks plus one day out and three months out.
aethelbert is offline   0 Reply With Quote
Old Aug 19, 2009, 08:16 PM   #3
jleffell
Thread Starter
macrumors member
 
Join Date: Jun 2009
Quote:
Originally Posted by akonradi View Post
There's quite a difference between two weeks plus one day out and three months out.
I am aware of this which is why I am asking.
jleffell is offline   0 Reply With Quote
Old Aug 19, 2009, 08:45 PM   #4
mdgolom
macrumors 6502
 
Join Date: Oct 2006
I think you're pretty much out of luck. You would need to sell the Rev A then purchase the new one.

Then again, it doesn't cost anything to call Apple and ask.
mdgolom is offline   0 Reply With Quote
Old Aug 19, 2009, 08:57 PM   #5
jamesryanbell
macrumors 68020
 
jamesryanbell's Avatar
 
Join Date: Mar 2009
I think too much time has passed. Still doesn't hurt to ask though. When my friend did that very thing and it'd been 2 1/2 weeks, they didn't do it for him. They told him "14 days" over and over again.
__________________
iPhone 5S White/Silver 64GB AT&T
iPad Air White/Silver 16GB AT&T
MBA 11" / 27" ACD / ATV3
jamesryanbell is offline   0 Reply With Quote
Old Aug 20, 2009, 07:51 PM   #6
coolbreeze
macrumors 65816
 
Join Date: Jan 2003
Location: UT
There's basically no way they will take it back. Sell it, take the hit when you buy the one you want, and learn the lesson.
__________________

Note 4, iPad Air 2, 15" rMBP, SP3, Lumia 1020.

coolbreeze is offline   0 Reply With Quote
Old Aug 20, 2009, 07:56 PM   #7
Scottsdale
macrumors 601
 
Scottsdale's Avatar
 
Join Date: Sep 2008
Location: U.S.A.
You bought an absolute PILE OF CRAP! I would complain and tell them of all of the problems over the phone. Tell them you have read that the rev B/C MBAs do not have all those problems... you may even get a free upgrade. I have read MANY threads where people got free upgrades from their original MBAs to rev B models.

The original had just about the worst component makeup ever in Apple's history of building Macs. Bottom line, the original MBA doesn't do what people expect of a Mac.

If you cannot get an upgrade, buy CoolBook as it has saved many of buyers experiences and lead to great results.
Scottsdale is offline   0 Reply With Quote
Old Aug 20, 2009, 08:00 PM   #8
jleffell
Thread Starter
macrumors member
 
Join Date: Jun 2009
Quote:
Originally Posted by Scottsdale View Post
You bought an absolute PILE OF CRAP! I would complain and tell them of all of the problems over the phone. Tell them you have read that the rev B/C MBAs do not have all those problems... you may even get a free upgrade. I have read MANY threads where people got free upgrades from their original MBAs to rev B models.

The original had just about the worst component makeup ever in Apple's history of building Macs. Bottom line, the original MBA doesn't do what people expect of a Mac.

If you cannot get an upgrade, buy CoolBook as it has saved many of buyers experiences and lead to great results.
Can you point me to someone who has gotten a free upgrade. I have spoken with several Apple people in customer service/sales and no one will do anything. I even said I was willing to pay for the upgrade but you have really heard about people getting free upgrades from A to B????
jleffell is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Notebooks > MacBook Air

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
iPad: Should I exchange my refurb iPad 3? Ipadlover29 iPad 3 Nov 4, 2012 10:43 PM
When you exchange a iphone do you get a refurb or a new one? ThisIsMe iPhone 9 Sep 30, 2012 01:17 AM
Does my 30 day exchange start on the day I receive my phone? nicknicknickh iPhone 0 Sep 16, 2012 07:21 PM
Should I replace my MBP with latest MBA or keep it and buy refurb MBA? yensteel Buying Tips and Advice 5 Jun 29, 2012 02:52 AM
Which to buy? Refurb 2011 MBA or new 2012 MBA? gdog75 MacBook Air 21 Jun 18, 2012 01:02 PM

Forum Jump

All times are GMT -5. The time now is 04:55 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC