Hi,
I bought this 16gb iphone 3gs 3 weeks ago and yesterday it crashed during a software update.
I can't do anything with it any more, it is in some sort of safe/recovery mode and just tells me to plug into PC/Itunes.
When I do that, ITunes tells me I need to restore it, I say yes but it crashes with:
"iphone could not be restored, unknown error (-1)"
the software update file is iPhone2,1_3.0.1_7A400_Restore.ipsw
Note I didn't do anything special with my phone, just added a few contacts and downloaded a few popular apps.
What should I do? I restarted Itunes, my computer, tried a different USB port... but got the same thing.
Anyone else in the same boat? should I just use the insurance and get a new one?
Thanks
MonsieurX
I bought this 16gb iphone 3gs 3 weeks ago and yesterday it crashed during a software update.
I can't do anything with it any more, it is in some sort of safe/recovery mode and just tells me to plug into PC/Itunes.
When I do that, ITunes tells me I need to restore it, I say yes but it crashes with:
"iphone could not be restored, unknown error (-1)"
the software update file is iPhone2,1_3.0.1_7A400_Restore.ipsw
Note I didn't do anything special with my phone, just added a few contacts and downloaded a few popular apps.
What should I do? I restarted Itunes, my computer, tried a different USB port... but got the same thing.
Anyone else in the same boat? should I just use the insurance and get a new one?
Thanks
MonsieurX