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Old Sep 20, 2009, 08:07 AM   #1
moheron
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Problems syncing nano4g and restoring nano 4g

Hi, New here. I've been having problems syncing my daughters' nano with our itunes library. I was on the phone with apple care for 3 hours on Fri., had an appt. at the genius bar on Sat. The phone help had me remove all itunes stuff from my pc then reinstall everything; didn't help. Went to genius bar at local Apple store on Sat. the service member there was able to restore my daughter's ipod and sync a few songs. Last night I was able to sync to the newly restored nano. But when I purchased new songs and added them to the library the nano would not sync. I tried daughter #2's nano, wouldn't sync, tried to restore, wouldn't do anything. I'm so incredibly frustrated!

Can someone please help me??

Thanks,
Maureen
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Old Sep 20, 2009, 08:35 AM   #2
Ivan P
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It honestly sounds more like a problem with your computer's USB ports as opposed to the iPod, especially if it was able to work when you took it into Apple.
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Old Sep 20, 2009, 09:00 AM   #3
moheron
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Thanks for your thoughts. If it is a problem with the usb ports what do I do then? any ideas?
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Old Sep 20, 2009, 03:37 PM   #4
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Hi, Is there a good site that I can go to that will explain itunes?
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