The Official AT&T 3G MicroCell Owner's Thread

[pcguru83]

I'm fortunate enough to be in the trial market of Charlotte, NC for the new AT&T 3G MicroCell device. This afternoon I'll be picking one of these up and I'll post some thoughts and impressions. This thread will also be a great place for questions for those of us who actually have the hardware.

Here's AT&T's overview site about what 3G MicroCell is all about:
http://www.wireless.att.com/learn/why/3gmicrocell/

I'll be picking it up at about 2pm, so keep a look out for thoughts and impressions. If anyone gets theirs prior to that, please feel free to go ahead and posts your thoughts and impressions as well.

[paj]

I just picked mine up from the Pineville store at lunchtime. I'll play with it when I get home from work. I did the $150 no-commitment option using my existing minutes.

I'm looking forward to not having my phone switching between edge and 3g every 5 minutes.

[nozebleed]

Got one of these a few months ago as a trial participant. We did some extensive testing, its a long thread and a few trolls here and there but some good reading on what went on with the testing. Should answer pretty much all questions.

http://forums.macrumors.com/showthre...ight=microcell

[jav6454]

I'd go for it, but $150 is tab much for my current coverage which is fair. I get decent 3G speeds, but I'd rather get full blown, but for $150, it won't matter.

[pcguru83]

Originally Posted by nozebleed

Got one of these a few months ago as a trial participant. We did some extensive testing, its a long thread and a few trolls here and there but some good reading on what went on with the testing. Should answer pretty much all questions.

http://forums.macrumors.com/showthre...ight=microcell

Wow, I didn't realize these had already been in any customer's hands. Interesting, but very cool.

Picked mine up from the Huntersville store. I've got it activated and all hooked up. Unfortunately, the instructions state that it can take up to 90 minutes for activation to complete. It appears to have power cycled itself once already (likely for a software update according to the instructions). I doubt I'll have to wait the full 90 minutes.

nozebleed appears to have beaten me to it, but I did take some unboxing pics that are uploading to Flickr as we speak. I'll post them as soon as they finish.

I wasn't aware that the carrier wording would actually change when the device was in use. I haven't updated my iPhone to 3.1 yet (and don't plan to at the moment), so I hope that doesn't cause me any issues.

EDIT: And the pics are up on Flickr. You can view the set here:

http://www.flickr.com/photos/pcguru8...7622302770611/







And it's activated!



Doing some testing on call quality now. I have a 10Mbit connection with Time Warner cable, and initial testing seem to indicate that when I'm downloading something (can be anything--used iTunes Store download for testing), the call quality drops severely. Might try cabling the device so that it's in front of my router. The downside there would be that I'd lose remote access to my network (which would indeed suck).

[Luigi239]

Picked mine up from the AT&T store in Blakeny this afternoon, another guy was there buying one too. My mom was pissed that we didn't get the unlimited calling free (since we have DSL + a landline) so we just got the Microcell without the unlimited calling.

Setup and activation took less than an hour, and now I have 5 bars throughout my house where as I used to only have 1 bar of 3G. Only thing is that the iPhone's menu bar isn't symmetrical any more and I must say it bothers me...

If anybody has any questions about the device I'd be happy to answer them.

[wolfpackfan]

Can anyone speak about actual call quality. That's the main thing I'm concerned about. I know we have Vonage right now and the call quality (and especially voicemail) is not that great sometimes. We have TW for our cable internet. My long term goal with this thing is, if the call quality is good enough, I plan to get rid of Vonage (which we don't use that much anyway) and transfer the home phone number to my iPhone. This would save enough in a few months to pay for the Microcell unit.

[pcguru83]

Originally Posted by wolfpackfan

Can anyone speak about actual call quality. That's the main thing I'm concerned about. I know we have Vonage right now and the call quality (and especially voicemail) is not that great sometimes. We have TW for our cable internet. My long term goal with this thing is, if the call quality is good enough, I plan to get rid of Vonage (which we don't use that much anyway) and transfer the home phone number to my iPhone. This would save enough in a few months to pay for the Microcell unit.

I've got a short excerpt I left on my Vonage voicemail that was placed using my iPhone and MicroCell. Sounds great to me. Is there a good place to upload just audio?

[Luigi239]

Originally Posted by wolfpackfan

Can anyone speak about actual call quality. That's the main thing I'm concerned about. I know we have Vonage right now and the call quality (and especially voicemail) is not that great sometimes. We have TW for our cable internet. My long term goal with this thing is, if the call quality is good enough, I plan to get rid of Vonage (which we don't use that much anyway) and transfer the home phone number to my iPhone. This would save enough in a few months to pay for the Microcell unit.

So far it's good. I have a 6mbps connection (DSL) and from the few test calls that I have made, they sound really good. There may be a tiny bit of static going that I hear when somebody is talking, but that's it. It's the best call quality I have ever gotten on my phone.

Durring these calls my internet connection was idle. PCGURU83, have you been able to find any sort of "priority mode"? It's mentioned in the manual several times to give your calls priority over data, but I haven't found a setting anywhere for it on the website.

EDIT: In case anybody cares, the Microcell outputs it's signal at the 1900mhz band, not 850 (which is fine, it works perfectly as it is, I just thought it was interesting).

[nozebleed]

Originally Posted by wolfpackfan

Can anyone speak about actual call quality. That's the main thing I'm concerned about. I know we have Vonage right now and the call quality (and especially voicemail) is not that great sometimes. We have TW for our cable internet. My long term goal with this thing is, if the call quality is good enough, I plan to get rid of Vonage (which we don't use that much anyway) and transfer the home phone number to my iPhone. This would save enough in a few months to pay for the Microcell unit.

Of the 3 or so months I've had it, its been good. Like I said, Ive had issues with the person at home sounding garbled to another caller outside of the microcell. Liek to the point of unintelligible. A reset takes care of it so far, I havent had a problem in about 24 hours. At times when there are 2 people on the phone simultaneously utilizing the MicroCell - it will reset as if it was overloaded. When this happens, both calls are dropped. This happened a few times to us during trials.

There have been times when I did not show service in the status bar on my iPhone, I would go to the MicroCell and find it blinking the 3G bars with no connectivity. Internet service working fine. After a few minutes, it would reset, and be fine. Some days (2 or 3) it did this almost all morning, then was fine for weeks. I dont know if this was on AT&T side or what.

[hsk]

Originally Posted by Luigi239

My mom was pissed that we didn't get the unlimited calling free (since we have DSL + a landline) so we just got the Microcell without the unlimited calling.

Why is that? I read elsewhere (or maybe in this thread), that someone else bought one and the ATT store knew nothing about the free unlimited with a ATT land line & DSL. Did they do the same to your Mom? I am sure this can be corrected later on.

[Matthew Yohe]

Originally Posted by Luigi239

Picked mine up from the AT&T store in Blakeny this afternoon, another guy was there buying one too. My mom was pissed that we didn't get the unlimited calling free (since we have DSL + a landline) so we just got the Microcell without the unlimited calling.

Setup and activation took less than an hour, and now I have 5 bars throughout my house where as I used to only have 1 bar of 3G. Only thing is that the iPhone's menu bar isn't symmetrical any more and I must say it bothers me...

If anybody has any questions about the device I'd be happy to answer them.

You were quoted on MSNBC.

http://www.msnbc.msn.com/id/32959787...h_and_gadgets/

[TMar]

Originally Posted by Matthew Yohe

You were quoted on MSNBC.

http://www.msnbc.msn.com/id/32959787...h_and_gadgets/

Nice catch.

[nozebleed]

Originally Posted by pcguru83

Wow, I didn't realize these had already been in any customer's hands. Interesting, but very cool.

Picked mine up from the Huntersville store. I've got it activated and all hooked up. Unfortunately, the instructions state that it can take up to 90 minutes for activation to complete. It appears to have power cycled itself once already (likely for a software update according to the instructions). I doubt I'll have to wait the full 90 minutes.

nozebleed appears to have beaten me to it, but I did take some unboxing pics that are uploading to Flickr as we speak. I'll post them as soon as they finish.

I wasn't aware that the carrier wording would actually change when the device was in use. I haven't updated my iPhone to 3.1 yet (and don't plan to at the moment), so I hope that doesn't cause me any issues.

EDIT: And the pics are up on Flickr. You can view the set here:

http://www.flickr.com/photos/pcguru8...7622302770611/

Yeah I was chosen to test before they were released to the public. I got it free, they paid me a couple hundred bucks and all minutes on it were free.

Just recently started having issues, sometimes the whoever is on the microcell sounds garbled to the other caller not on the microcell. It also resets sometimes, which results in a dropped call. I'm trying to track down and pinpoint what exactly is causing this, it may occur while someone is using a bunch of bandwidth on the computer. I did a hard reset yesterday and haven't had the problem again yet.

I knew about pricing and everything about a month ago, I had my own personal MicroCell rep at AT&T. We actually got into a heated discussion about how I thought it was ridiculous that they were basically renting a customer's bandwidth to bring their service up to par, and charging on top of that. I suppose the unlimited minutes may take away from charged minutes, resulting in lost revenue.

just my .02

[paj]

Originally Posted by pcguru83

And it's activated!

How long did it take to activate. It's been going on 45 minutes for me. The internet is solid green, but and the GPS and 3G lights are flashing slowly.

[Luigi239]

Originally Posted by paj

How long did it take to activate. It's been going on 45 minutes for me. The internet is solid green, but and the GPS and 3G lights are flashing slowly.

The flashing GPS means you don't have a GPS lock. Mine acquired one in about 10 minutes. Try moving it closer to the window.

[paj]

Originally Posted by Luigi239

The flashing GPS means you don't have a GPS lock. Mine acquired one in about 10 minutes. Try moving it closer to the window.

Thanks.
I've stuck it right by the window and re-wired it using option C on page 11. Now everything is solid green except the 3G. That's flashing slowly. Checking online shows "activation pending.... blah blah... may take 90 minutes....blah blah".

I guess I'll have to wait a bit.

[nozebleed]

Originally Posted by paj

How long did it take to activate. It's been going on 45 minutes for me. The internet is solid green, but and the GPS and 3G lights are flashing slowly.

Is it in near a window? It might even help just to put it right on the window sill until it activates. Then you can move it. They suggest you keep it at the window, mines about 3-4 feet away. It could take an hour or so though.

[pcguru83]

Originally Posted by paj

How long did it take to activate. It's been going on 45 minutes for me. The internet is solid green, but and the GPS and 3G lights are flashing slowly.

Took about 20 minutes. I never had a flashing GPS light, it was either completely off (when it was booting up) or solid. Definitely try repositioning it so that it can acquire a better GPS signal. That's probably why your 3G light is flashing also.

[macswitcha2]

I guess this is only for people who have a poor talk quality and poor 3g connections. My iPhone is always on all bars and the talking quality is great. I have internet wireless connection through verizon which I pay $40 a month for.

So, I guess I don't need this service, am I right?

If this thing can save me money, I'll get it bit if I'm coming of the pocket more for this, I don't see why.

[jav6454]

Can anyone post the specs of Tech Specs of the AT&T M-Cell? I'd like to know if it is capable of transmitting in the 850MHz frequency.

[semlohde]

I'm paying enough for 3g services now. I can't see why any of you bought this instead of write the FCC complaining of ATTs poor 3g service and charging you twice to get what they will not deliver. I have 4 3g phones and expect 3g service - it's what I and you are paying for. To add a device in my home or business, to put the load they can't carry on cable - I know if I was a cable provider I'd block that sucker like ATT blocked Slingmedia. And ATT would be heading to court for loading my ISP.

[tpm1999]

Something you might want to try is

http://www.voipreview.org/voipspeedtester.aspx

it is voip speedtest that looks at things like packet loss, etc. This will show if the issue is with your isp.

You might just have a bad microcell though. If after 1 week I am having bad calls I will try to swap it out (once it goes national).

I have tried a repeater in the past. Unless you have good signal outside the house, it really does not work that great. I have bad signal inside/outside the house. Darn hills!

[Luigi239]

Originally Posted by tpm1999

Something you might want to try is

http://www.voipreview.org/voipspeedtester.aspx

it is voip speedtest that looks at things like packet loss, etc. This will show if the issue is with your isp.

You might just have a bad microcell though. If after 1 week I am having bad calls I will try to swap it out (once it goes national).

I have tried a repeater in the past. Unless you have good signal outside the house, it really does not work that great. I have bad signal inside/outside the house. Darn hills!

I tried the link that you gave me, and I got all greens with a 0% packet loss. The problem is definitely on AT&T's end. The forthcoming software update should fix this soon as the engineer I have talked to said that a lot of people in Charlotte are having this problem.

About the repeater, the thing is that I get a great signal on one, outside my house and upstairs, but the downstairs is 1 bar of EDGE. I think I'm going to get it, zip tie it to a gutter or mount it on the siding, and then run coax back into the house through holes drilled for my TV. If I end up doing this, which I most likely will, I'll tell how it goes.

[Benster]

Just an update from my marathon of training calls ....

The longest period of time I've been able to sustain a call over the microcell is a little over 100 minutes. For 3 times now, around the 90th minute the quality of the call starts to degrade slowly then it just craps out.

It is usually followed by a call where someone complains that I am choppy. Then the next call would be of the 90 minute to meltdown variety.

On the last call, I even unplugged the microcell hoping it would fail over to my regular 3G coverage, which it did, but the call quality did not improve and eventually crapped out like the other calls. It maybe bought me 10 extra minutes.

It seems like it is something on the AT&T side, not necessarily in my microcell at this point. I am now well over 700 minutes and I would have to say that for casual calls and calls of less than 60 minutes it works quite well, but I would not depend on it for a business solution at this point in time. Maybe there are some updates coming to solidify the infrastructure.

-Benster