Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone > iPhone Tips, Help and Troubleshooting

Reply
 
Thread Tools Search this Thread Display Modes
Old Sep 21, 2009, 09:54 PM   #1
bobm67
macrumors newbie
 
Join Date: Sep 2009
itunes 9 won't recognize my iPhone

hi folks,

I have a 3g Iphone with firmware 3.0 jailbroken. Vista PC

I updated my itunes from 8.1.1 to 9. Update was successful, but now Itunes cannot read content of my iPhone.

Not sure what to do to be able to sync my phone again. I know I could reset the phone, but I would rather not unless I have to.

Anyone have any tips, or suggestions?

Thanks in advance.
Bob
bobm67 is offline   0 Reply With Quote
Old Sep 22, 2009, 07:06 AM   #2
SWISSHAT
macrumors member
 
Join Date: Jul 2009
Quote:
Originally Posted by bobm67 View Post
hi folks,

I have a 3g Iphone with firmware 3.0 jailbroken. Vista PC

I updated my itunes from 8.1.1 to 9. Update was successful, but now Itunes cannot read content of my iPhone.

Not sure what to do to be able to sync my phone again. I know I could reset the phone, but I would rather not unless I have to.

Anyone have any tips, or suggestions?

Thanks in advance.
Bob

Was it that badly scratched?
SWISSHAT is offline   0 Reply With Quote
Old Sep 22, 2009, 07:09 AM   #3
-aggie-
macrumors Demi-God
 
-aggie-'s Avatar
 
Join Date: Jun 2009
Location: Where bunnies are welcome.
Try reinstalling iTunes. If tha doesn't help do a complete uninstall of iTunes per the Apple website and reinstall.
__________________
Google with site:macrumors.com as a parameter.
DFU Mode
-aggie- is offline   0 Reply With Quote
Old Sep 22, 2009, 09:16 PM   #4
bobm67
Thread Starter
macrumors newbie
 
Join Date: Sep 2009
Thanks,

I tried that, but it still won't read the iPhone content


Anything else I can try?
bobm67 is offline   0 Reply With Quote
Old Sep 23, 2009, 07:46 AM   #5
-aggie-
macrumors Demi-God
 
-aggie-'s Avatar
 
Join Date: Jun 2009
Location: Where bunnies are welcome.
Quote:
Originally Posted by bobm67 View Post
Thanks,

I tried that, but it still won't read the iPhone content


Anything else I can try?
Have you made sure that it can be read on another computer?

When you plug it into the USB does the computer see the phone?
__________________
Google with site:macrumors.com as a parameter.
DFU Mode
-aggie- is offline   0 Reply With Quote
Old Sep 23, 2009, 11:50 AM   #6
bobm67
Thread Starter
macrumors newbie
 
Join Date: Sep 2009
Computer definitely sees the iPhone. Won't plugging it into another PC with itunes wipe out my iphone content?
bobm67 is offline   0 Reply With Quote
Old Sep 23, 2009, 12:06 PM   #7
-aggie-
macrumors Demi-God
 
-aggie-'s Avatar
 
Join Date: Jun 2009
Location: Where bunnies are welcome.
Quote:
Originally Posted by bobm67 View Post
Computer definitely sees the iPhone. Won't plugging it into another PC with itunes wipe out my iphone content?
I wasn't saying to go into iTunes on another computer. I just wanted to make sure the USB sees the iPhone. However, no, if you have iTunes set up on another computer to not auto sync, then you can look at the contents of the iPhone (just don't click sync).

Anyway, you don't need to do that, since the USB works from what you say.

Try following this advice for Windows:

http://support.apple.com/kb/TS1495

Or here for a Mac:

http://support.apple.com/kb/TS1591
__________________
Google with site:macrumors.com as a parameter.
DFU Mode

Last edited by -aggie-; Sep 23, 2009 at 12:18 PM.
-aggie- is offline   0 Reply With Quote
Old Sep 23, 2009, 04:04 PM   #8
bobm67
Thread Starter
macrumors newbie
 
Join Date: Sep 2009
thanks again aggie...


Those are the instructions I tried earlier. Still the same issue.

Itunes sees the Iphone when I plug it in, it even starts when I plug in the iphone. The problem is that i get a message saying "Itunes cannot read the content of the iphone"
bobm67 is offline   0 Reply With Quote
Old Sep 23, 2009, 04:23 PM   #9
-aggie-
macrumors Demi-God
 
-aggie-'s Avatar
 
Join Date: Jun 2009
Location: Where bunnies are welcome.
Quote:
Originally Posted by bobm67 View Post
thanks again aggie...


Those are the instructions I tried earlier. Still the same issue.

Itunes sees the Iphone when I plug it in, it even starts when I plug in the iphone. The problem is that i get a message saying "Itunes cannot read the content of the iphone"
Jeez, I see what the problem is now. You have iTunes 9, but OS 3.0. IDK what the experience is with people using iTunes 9 w/ OS 3.0. You might want to delete iTunes and go back to iTunes 8.1.2.
__________________
Google with site:macrumors.com as a parameter.
DFU Mode

Last edited by -aggie-; Sep 23, 2009 at 04:31 PM.
-aggie- is offline   0 Reply With Quote
Old Sep 23, 2009, 05:27 PM   #10
bobm67
Thread Starter
macrumors newbie
 
Join Date: Sep 2009
I already tried that. Went back to 8.1.1 with the itl file from my 8.1.1, and got an error that I needed itunes 8.2 when I connected to the iphone (couldnt read content, update to 8.2) I Updated 8.2 and got the same message as now with 9
bobm67 is offline   0 Reply With Quote
Old Sep 23, 2009, 05:50 PM   #11
-aggie-
macrumors Demi-God
 
-aggie-'s Avatar
 
Join Date: Jun 2009
Location: Where bunnies are welcome.
Do you have another computer you can try? If so, see if it will recognize your phone in iTunes. Make sure auto sync is off.

At least you can find out if something will recognize it, and then determinine what you want to do from there. I'm thinking you're eventually going to have to do a DFU restore, but then you'll lose your jailbreak. But maybe can somehow restore from a backup. IDK, since I'm not a jailbreaker.
__________________
Google with site:macrumors.com as a parameter.
DFU Mode

Last edited by -aggie-; Sep 23, 2009 at 06:53 PM.
-aggie- is offline   0 Reply With Quote
Old Sep 23, 2009, 07:03 PM   #12
bobm67
Thread Starter
macrumors newbie
 
Join Date: Sep 2009
thanks aggie, I really do appreciate it!


Bob
bobm67 is offline   0 Reply With Quote
Old Oct 27, 2009, 03:55 PM   #13
BigA-Rob
Guest
 
I have the exact same problem

I am getting the same thing. I can't remember if this is the first time syncing my phone since upgrading to itunes 9. I also have a 3G on FW 3.0 that is jailbroken, but I have a 2G on FW 3.0.1 jailbroken and is has no problems on itunes 9. Both phones are setup in tunes on the same computer and the computer recognizes my phone and the driver is up to date and started, etc. I tried reinstalling itunes but not completely removing it and reinstalling but it looks like that won't help. I am running Vista, but I also have a computer running Windows XP so I am going to see if that computer recognizes my phone tonight. If someone has any idea of what to do besides DFU restore and rejailbreaking (I have Cydia packages not yet backup up in itunes) PLEASE let me know. If not I guess this is a good time to upgrade to a newer FW, but I am worried I will not be able to restore from my backup in itunes and loose all my contacts, etc.
  0 Reply With Quote
Old Oct 30, 2009, 04:51 PM   #14
BigA-Rob
Guest
 
Update to my post. Restarting the computer and iPhone several times solved the problem.
  0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone > iPhone Tips, Help and Troubleshooting

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
iTunes won't recognize my iPhone 5 when plugged in Didz81 iOS 7 22 Mar 11, 2014 01:05 AM
Help: iTunes won't recognize device bballcat03 iPhone 1 Feb 15, 2014 10:02 PM
Apple ID won't recognize iPhone 5s tim1007 iPhone 0 Oct 13, 2013 03:25 PM
iTunes won't recognize iPhone magnoliapeace iPhone Tips, Help and Troubleshooting 3 Feb 12, 2013 06:14 PM
Resolved: iTunes won't recognize iPhone 5 (WiFi) nooaah iOS 6 6 Dec 27, 2012 07:07 AM

Forum Jump

All times are GMT -5. The time now is 12:39 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC