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Old Oct 7, 2009, 05:31 PM   #1
MattZani
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Dropped iPhone, how much to replace?

Dropped my iPhone from waist height, about 3 footish, fell onto its face and cracked. Not Happy.

Totally my fault, how much is the refurb in the Uk? Need to get one ASAP.

Pics if you want, but it looks like every other cracked iPhone.
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Old Oct 7, 2009, 06:37 PM   #2
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Pictures please.
It will be $199. You will be given a refurbished iPhone in return for the broken one.
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Old Oct 7, 2009, 07:25 PM   #3
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how bad is it? does it still work?

Apple covers 1 crack on the screen if you have something else wrong with the phone, such as a battery that doesn't hold charge or broken buttons
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Old Oct 7, 2009, 08:54 PM   #4
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Was looking for Uk prices, I know it's $199 in the US, also wondering if it's more because it's a 3G S.

Phone still works, typing on it, but some parts are hard to read, and the touch screen is jagged, and little shards come out.

There's probably atleast 200 cracklines in this, and it's just going to get worse >.>
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Old Oct 7, 2009, 09:06 PM   #5
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A friend if mine who cracked his 3G screen last week was told 150 for a new screen.
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Old Oct 8, 2009, 01:07 AM   #6
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Quote:
Originally Posted by MattZani View Post
Dropped my iPhone from waist height, about 3 footish, fell onto its face and cracked. Not Happy.

Totally my fault, how much is the refurb in the Uk? Need to get one ASAP.

Pics if you want, but it looks like every other cracked iPhone.
There's TONS of places on the net that will repair your phone. You can do it yourself if you want as well. Most places will charge < $100 to replace cracked glass and the case .
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Old Oct 8, 2009, 04:40 AM   #7
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Originally Posted by Sparky9292 View Post
There's TONS of places on the net that will repair your phone. You can do it yourself if you want as well. Most places will charge < $100 to replace cracked glass and the case .
I Want an Apple Warranty, and again, UK Prices.
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Old Oct 8, 2009, 06:44 AM   #8
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I'm having to replace my 3G after dropping but luckily it is insured through the Bank account I have.

They're sending me 350.42 for a replacement phone as they can't purchase and give to me.

Only downside is i have been waiting a MONTH for this now......
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Old Oct 8, 2009, 07:42 AM   #9
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Rang Apple today, said it will cost about 160 to replace the phone, cost of the screen repair.

Going to look into the insurance, have a 50 excess, but would be nice if i could get the money for a new iPhone, has to cost more to repair it though, kinda hard on a 540 phone :/
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Old Oct 8, 2009, 09:35 AM   #10
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Originally Posted by tigertazz View Post
I'm having to replace my 3G after dropping but luckily it is insured through the Bank account I have.

They're sending me 350.42 for a replacement phone as they can't purchase and give to me.

Only downside is i have been waiting a MONTH for this now......
Is this through a Lloyds TSB bank account? If so, whats the hold up???

I have exactly the same issue(Cracked Screen) but have not yet made my insurance claim.

I am going to go to the Apple store tonight in Regent street and see what they say. I have heard a sympathetic employee might swap for free???

Also, I will be in Bangkok on Monday and know a place that will fix the screen for 30 using OEM parts.

Thoughts?
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Old Oct 8, 2009, 12:20 PM   #11
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Quote:
Originally Posted by MattZani View Post
Rang Apple today, said it will cost about 160 to replace the phone, cost of the screen repair.

Going to look into the insurance, have a 50 excess, but would be nice if i could get the money for a new iPhone, has to cost more to repair it though, kinda hard on a 540 phone :/
I don't understand why you didn't just call them in the first place instead of posting another thread about this?
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Old Oct 8, 2009, 12:50 PM   #12
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I Spent half an hour with a Phone with a cracked screen against my face, i have loads of tiny shards of glass in my cheek.

The forum seemed simpler, satisfied?

Anyway, its 50 and i lose my Insurance NCB, and my quote goes up, or 160ish and Apple Swap it.

Also, friend had a 2G in a draw not being used, so im currently back to basics with an 8Gb 2G, feels better made than my 3G S lol

Pics -


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Old Oct 8, 2009, 10:59 PM   #13
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I Spent half an hour with a Phone with a cracked screen against my face, i have loads of tiny shards of glass in my cheek...
My God

Keep that screen away from your face! Use your ear bud mic/bluetooth if you can.

My eyes hurt looking at it...my condolences.

Last edited by annk; Oct 9, 2009 at 09:26 AM. Reason: Removed quoted images
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Old Oct 9, 2009, 04:52 AM   #14
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Old Oct 9, 2009, 08:35 AM   #15
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Quote:
Originally Posted by tigertazz View Post
I'm having to replace my 3G after dropping but luckily it is insured through the Bank account I have.

They're sending me 350.42 for a replacement phone as they can't purchase and give to me.

Only downside is i have been waiting a MONTH for this now......
Sounds VERY familiar!

Wouldn't happen to be Natwest Account would it? (25 excess)?

I am contemplating using this at the moment, if you have to wait ages then I might re-consider.
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Old Oct 9, 2009, 08:41 AM   #16
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Sorry bummer

This is why I don't go naked! At some point I know my luck goes bad. So far I've dropped mine about 3 times, not a scratch! Worst was from my shirt pocket on the pavment.
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Old Oct 9, 2009, 09:20 AM   #17
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Keep that screen away from your face! Use your ear bud mic/bluetooth if you can.
Just put a cheap screen protector on it until its fixed.
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Old Oct 9, 2009, 11:04 AM   #18
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Just put a cheap screen protector on it until its fixed.
Also a great idea!
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Old Oct 9, 2009, 11:36 AM   #19
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Quote:
Originally Posted by MattZani View Post
I Spent half an hour with a Phone with a cracked screen against my face, i have loads of tiny shards of glass in my cheek.

The forum seemed simpler, satisfied?

Anyway, its 50 and i lose my Insurance NCB, and my quote goes up, or 160ish and Apple Swap it.

Also, friend had a 2G in a draw not being used, so im currently back to basics with an 8Gb 2G, feels better made than my 3G S lol

Pics -

That doesn't look like it was dropped 3 feet.
More like dropped, then thrown/stepped on.
That doesn't look like it was dropped from 3 feet. Unless you threw it/stepped on it afterwards.
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Old Oct 11, 2009, 07:51 AM   #20
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The Phone has no scratches on it from the drop, and it was waist height, im about 5'7, so 3 feet ish. I Always swirl the phone so its the right way up, so it had a bit more force than just a 3 feet drop, and it of course gets worse as i have used it.
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