Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Archive > Archives of Old Posts > Macintosh Computers

 
 
Thread Tools Search this Thread Display Modes
Old Jul 20, 2004, 06:59 PM   #1
jamdr
macrumors 6502a
 
jamdr's Avatar
 
Join Date: Jul 2003
Location: Bay Area
Got my iBook back from Apple, has dead pixel

I recently sent my iBook G4 to Apple to get the screen replaced because it started to fade around all of the edged. Everything went smoothly, and I got it back from Apple with a new screen. The good news is the fading is gone and it looks bright and crisp again. The bad news is that there is now one bright blue pixel in the center of the screen. I've had a dead pixel before so I'm not very concerned about it, but the fact that this one is in the middle of the screen bothers me. Do you think I should try to get Apple to replace the screen again? Do you even think they would?
jamdr is offline   0
Old Jul 20, 2004, 10:59 PM   #2
QCassidy352
macrumors G3
 
QCassidy352's Avatar
 
Join Date: Mar 2003
Location: San Francisco
no, apple will not replace your screen again. You need more than one dead pixel for apple to do anything about it.

Your pixel is stuck, not dead, however. A dead pixel is *always* black; stuck pixels can be black, but are more commonly stuck on one color. Stuck is much better than dead because it means that it might "unstick" at some point and return to normal. You can try to help this process along by gently massaging the stuck pixel with a clean, soft cloth. Hold the back of the screen behind the pixel while you do this and try to use a real massaging motion rather than just pressing or rubbing. I've had a number of stuck pixels that have unstuck with this treatment (though I've got one on my cinema display that I can't unstick - maybe it will unstick on its own, though - they sometimes do that)

good luck.
__________________
"If Jesus Himself came back to earth and turned water to wine, half of MacRumors would say 'meh, this is red. I wanted white.'"
QCassidy352 is offline   0
Old Jul 21, 2004, 12:49 AM   #3
oldschool
macrumors 65816
 
oldschool's Avatar
 
Join Date: Sep 2003
actually a centered pixel may constitute a screen replacement.

It never hurts to give apple a call and make your case.
oldschool is offline   0
Old Jul 21, 2004, 01:47 AM   #4
maradong
macrumors 65816
 
maradong's Avatar
 
Join Date: Mar 2003
Location: Luxembourg
Quote:
Originally Posted by oldschool
It never hurts to give apple a call and make your case.
good point,
no really. Those who don't try can't get the things they want...
luxembourgish probverb: "Dei dei net froen kennen naischt kreien" ;-)
maradong is offline   0
Old Jul 21, 2004, 03:10 AM   #5
JFreak
macrumors 68040
 
JFreak's Avatar
 
Join Date: Jul 2003
Location: Tampere, Finland
you can always try and chances are they will at least consider a replacement because the faulty pixel is in center of screen. but don't get your hopes up, i know cases where even three faulty pixels in annoying places was not enough for a replacement screen...
__________________
what we do in life, echoes in eternity.
JFreak is offline   0
Old Jul 21, 2004, 03:26 AM   #6
stevehaslip
macrumors 6502a
 
stevehaslip's Avatar
 
Join Date: Apr 2004
Location: The Ocean Floor
good luck!

if not you could always try massaging it out.
__________________
1.8Ghz Powermac G5 1gb ram/ 12" 1Ghz powerbook / Panther 10.3.8 / 4g 20gb iPod
stevehaslip is offline   0


 
MacRumors Forums > Archive > Archives of Old Posts > Macintosh Computers

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Single Dead Pixel - Will Apple Exchange? (Update: it's dirt) madsci954 iPhone 16 Oct 9, 2013 01:48 PM
Dead Pixel on 5S nyisles84 iPhone 15 Sep 20, 2013 03:56 PM
Does anyone know Apple's policy for 1 dead pixel? Myiphone7 iPhone 26 Sep 29, 2012 06:16 PM
My 4s has a dead pixel(want to exchange) BUT I cracked the back.. Will apple still hreyhrey iPhone 15 Sep 21, 2012 04:23 PM
[Help] Dead Pixel or Stuck Pixel? FireGriffin Mac Basics and Help 1 Aug 28, 2012 12:43 PM

Forum Jump

All times are GMT -5. The time now is 07:16 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC