change engraving on ipod before it ships

redgaz26 · Nov 6, 2009, 02:50 PM

I ordered and ipod touch with engraving a couple of hours ago but have been told by my better half i put the wrong words in, i had a look at my account but cant see anything for editing it, anyone know if i can change before it gets shipped? i know once i get i will not be able to return it??

JediMeister · Nov 6, 2009, 07:17 PM

I would contact the Apple telesales/sales support group for your region to see if they can put the order on hold assuming the factory hasn't processed it yet. If the factory hasn't laser-etched the back casing I think you should be ok. If they already have but it just hasn't shipped there may be a delay on your order while they replace the back case with a pristine one and re-etch it.

Nov 6, 2009, 02:50 PM	#1
redgaz26 macrumors 68020 Join Date: Mar 2007 Location: Glasgow	change engraving on ipod before it ships I ordered and ipod touch with engraving a couple of hours ago but have been told by my better half i put the wrong words in, i had a look at my account but cant see anything for editing it, anyone know if i can change before it gets shipped? i know once i get i will not be able to return it?? __________________ macbook pro 13" i5 4 G RAM 16g iphone 4s, ipad 16g wifi, Apple TV
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Nov 6, 2009, 07:17 PM	#2
JediMeister macrumors 68040 Join Date: Oct 2008	I would contact the Apple telesales/sales support group for your region to see if they can put the order on hold assuming the factory hasn't processed it yet. If the factory hasn't laser-etched the back casing I think you should be ok. If they already have but it just hasn't shipped there may be a delay on your order while they replace the back case with a pristine one and re-etch it.
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