Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Archive > Archives of Old Posts > Community

 
 
Thread Tools Search this Thread Display Modes
Old Aug 7, 2004, 06:11 PM   #1
scem0
macrumors 604
 
scem0's Avatar
 
Join Date: Jul 2002
Location: back in NYC!
Getting a job at the Apple Store

I can't think of many jobs that I think I'd love to do, which is why I think I should work at the Apple store. I'd love to spend all day showing people that there is an alternative to the PC universe they are used to (and probably sick of).

But how do I go about getting a job at the Apple Store? What is the minimum age? Do you have to have some kind of certification?

So, if anyone has been hired by Apple, I'd love if you could fill me in and post your experiences.

Thanks,

scem0
scem0 is offline   0
Old Aug 7, 2004, 07:30 PM   #2
Kwyjibo
macrumors 68040
 
Kwyjibo's Avatar
 
Join Date: Nov 2002
there are lots of threads on this, and it always seems that you need to be 18, and that havign sales experience is far weighed over loving macs. Are there any independant dealers in the area, most people like jobs with them better than a regualr apple store, because they don't just learn the specs but they might learn about repairs.
Kwyjibo is offline   0
Old Aug 7, 2004, 09:08 PM   #3
iJon
macrumors 604
 
iJon's Avatar
 
Join Date: Feb 2002
i'm not sure of age requirements, i would look on monster.com and see if you find some open spots that have requirements. sales experience would give you the edge, but they usually give everyone sales training. selling can be quite hard sometimes. it also depends on what tactics to take. lying and really not knowing anything, or having such a passoin for the product its fun to sell cause it doesn't even seem like selling to you. i have found the easiest and most imformative way to sell macs (other than owning one yourself) is to know windows. it helps to sell your product if you know your competetion. most people looking for a mac are coming from a pc world, and if you can convince them of all their specific problems can be solved on the mac they will fall in love with what you have to offer.

iJon
iJon is offline   0
Old Aug 7, 2004, 10:17 PM   #4
crazzyeddie
macrumors 68030
 
crazzyeddie's Avatar
 
Join Date: Dec 2002
Location: Florida, USA
You have to be 18 to apply for a job. They do like sales experience (like maybe CompUSA or BestBuy... something dealing with technology). Be aware that Apple employees work on commission, so be sure you're good at convincing people that you know what you're talking about.
__________________
Macbook Air 2010
Core 2 Duo 2.13Ghz
4GB DDR3 RAM
iPhone 5 Black
crazzyeddie is offline   0
Old Aug 8, 2004, 12:27 AM   #5
voicegy
macrumors 65816
 
voicegy's Avatar
 
Join Date: Jan 2002
Location: Sandy Eggo - MacRumors Member since 1-1-2002
Wouldn't hurt to give 'em a call. Perhaps they have applications available, and they could answer your questions best:

512-347-7888
__________________
27" iMac, 3 iPads, AirPort Extreme w/ 5 AirPort Express 802.11n, iPhone 5, Apple TV
voicegy is offline   0
Old Aug 8, 2004, 01:12 AM   #6
fugeelama
macrumors member
 
Join Date: Oct 2002
I heard it was easier to get a job working for NASA than getting a job for Apple
__________________
fugeelama.com
fugeelama is offline   0
Old Aug 8, 2004, 02:40 AM   #7
Flowbee
macrumors 68030
 
Flowbee's Avatar
 
Join Date: Dec 2002
Location: Alameda, CA
Quote:
Originally Posted by crazzyeddie
Be aware that Apple employees work on commission...
I don't believe this is true. Apple's retail employees are paid a reasonably competitive hourly wage. There may be additional bonuses based on overall store sales, but not sales commissions.
__________________
Podophile.com >> Home of Nike+iPod hacks and FAQs.
Flowbee is offline   0
Old Aug 8, 2004, 06:18 AM   #8
w00tmaster
macrumors regular
 
Join Date: Jun 2004
The Apple store in Osaka

is hiring: http://www.apple.com/jp/retail/employment/index.html
w00tmaster is offline   0
Old Aug 8, 2004, 08:12 AM   #9
evil_santa
macrumors 6502a
 
evil_santa's Avatar
 
Join Date: Sep 2003
Location: London, England
Apple Store London

London is looking for staff
evil_santa is offline   0
Old Aug 8, 2004, 12:48 PM   #10
scem0
Thread Starter
macrumors 604
 
scem0's Avatar
 
Join Date: Jul 2002
Location: back in NYC!
okay, thanks for the help everyone.

Looks like I'll be trying to get a job at the local Best Buy or CompUSA (CompUSA more likely because I know a really annoying guy that works at Best Buy, plus I don't like Best Buy).

Thanks,

scem0
scem0 is offline   0
Old Aug 8, 2004, 01:41 PM   #11
stevehaslip
macrumors 6502a
 
stevehaslip's Avatar
 
Join Date: Apr 2004
Location: The Ocean Floor
does anyone know when the London apple store actually opens? i can only find "autumn" on their site.
__________________
1.8Ghz Powermac G5 1gb ram/ 12" 1Ghz powerbook / Panther 10.3.8 / 4g 20gb iPod
stevehaslip is offline   0
Old Aug 8, 2004, 02:44 PM   #12
rainman::|:|
macrumors 603
 
Join Date: Feb 2002
Location: iowa
Send a message via Yahoo to rainman::|:|
Apple stores do *not* work on commission. And, it's actually harder to get a job at Apple than it is to get into Stanford. Percentage apply/get in, anyway...

I'm hoping for this myself, they're opening a new Apple store in my town (finally!!!) so I'm eyeing the store manager position. I can't get my hopes up too much...

paul
rainman::|:| is offline   0
Old Aug 8, 2004, 02:56 PM   #13
voicegy
macrumors 65816
 
voicegy's Avatar
 
Join Date: Jan 2002
Location: Sandy Eggo - MacRumors Member since 1-1-2002
Quote:
Originally Posted by paulwhannel
[...]they're opening a new Apple store in my town (finally!!!) so I'm eyeing the store manager position. I can't get my hopes up too much...

paul
Get them up as high as you want to. How bad do you want it? One can create things out of thin air given the amount of focused thought one gives things...you'd be great!
__________________
27" iMac, 3 iPads, AirPort Extreme w/ 5 AirPort Express 802.11n, iPhone 5, Apple TV
voicegy is offline   0
Old Aug 8, 2004, 04:32 PM   #14
rock6079
macrumors 6502
 
Join Date: Jan 2004
well i personally can't wait til lthe first apple store opens in T.O., i will be the first to apply for the job, and will probably be the most persistant until i get one lol.


that would be such an awsome job, probably one of the few i would actually enjoy
rock6079 is offline   0
Old Aug 8, 2004, 05:58 PM   #15
yellow
Moderator
 
yellow's Avatar
 
Join Date: Oct 2003
Location: Portland, OR
Quote:
Originally Posted by fugeelama
I heard it was easier to get a job working for NASA than getting a job for Apple
This seems to be the case. Though I've attempted to 'interview' a few "Geniuses" so far, and I've been mightily unimpressed.
yellow is offline   0
Old Aug 9, 2004, 12:28 AM   #16
homerjward
macrumors 68030
 
homerjward's Avatar
 
Join Date: May 2004
Location: fig tree
Send a message via AIM to homerjward
a bit ot but does anyone know when theyre opening an apple store in san antonio? id like to get a job there but im leaving when im 18 so i suppose i wont have a chance...there's one in philly right? cause thats where im planning on going to college (still 4 years off tho) if i can get in to penn
__________________
Congress shall make no law...abridging the freedom of speech, or of the press.
homerjward is offline   0
Old Aug 9, 2004, 01:59 AM   #17
kasei
macrumors 6502a
 
kasei's Avatar
 
Join Date: Dec 2003
Location: Los Angeles, CA
The best place to get a job at the Apple store is on the Apple website. I applied for a job in an Apple store and suprisingly got a call about 3 months later. It is true, Apple store employees don't work on commission, however they do get a very nice discounts, free mac.com accounts, and few other really nice perks.

They also work on a quota bases and no you do not need sales experience. As a matter of fact I had never used an Apple computer before I began to work at the Apple the store.

It was a really good experience, but I had give it up when I got accepted to a MBA program. No time, between by full time job. I only worked on the weekends.

Good luck!
kasei is offline   0
Old Aug 9, 2004, 02:08 AM   #18
iJon
macrumors 604
 
iJon's Avatar
 
Join Date: Feb 2002
Quote:
Originally Posted by kasei
As a matter of fact I had never used an Apple computer before I began to work at the Apple the store.
!
no offense althought it will probably be taken. i just can' see how that can work out well, selling a mac when never using one. its hard enough to sell macs to the windows world. i just can't see anyone selling a mac without experience unless you just sit there and read off the spec sheets and say this computer is really really fast. pleast feel free to tell i am completly wrong, i would actually be interested on how you approached your job with a beginners edge.

iJon
iJon is offline   0
Old Aug 9, 2004, 11:39 AM   #19
kasei
macrumors 6502a
 
kasei's Avatar
 
Join Date: Dec 2003
Location: Los Angeles, CA
To answer your question iJon, I have worked with computers for years and even though they were Windows, Unix and Linux based OS X was pretty easy to learn. I had never owned an Apple so when the store interviewed me to work there management was looking for people to help Windows people switch to an Apple. Management let me borrow a PowerBook for a week before I began to work there to get up to speed on the ends and outs of an Apple.

So by the time I started to work at the store I had a really good understanding of OS X. I also sat through all of the classes offered at the Apple store. Most of the people I sold computers to were switchers and it made them feel comfortable that someone else had gone through the process. I was able to answer their questions and anticipate some of the difficulties they might have. You would be surprised how terrified Windows users are to switching over to an Apple.

Hopefully this answered your question. The store hires people with different industry background. I run a small business and I wanted to obtain a better understanding of Apple, its customers and the culture of the company. It is my opinion Apple has a very strong comparative advantage over many of the systems out there. The problem is many people just don't know what Apples are capable of. The particular store I worked at hired people from the music, desktop publishing, programming, and various business industries.

It was a great experience and my new office has Apples in it. I would work there again. A lot of people talk badly about the employees at the Apple stores complaining they don't know anything about the systems. Everyone at the stores have a very strong understanding of the system. However the reason behind hiring some many people with some many backgrounds is if someone is not a Final Cut Pro wiz, there is a very good chance someone else it.

Make sure you have a solid resume before you submit it online at the Apple store.

https://jobs.apple.com/cgi-bin/WebOb...Employment.woa

Good Luck....
kasei is offline   0
Old Aug 9, 2004, 12:06 PM   #20
iJon
macrumors 604
 
iJon's Avatar
 
Join Date: Feb 2002
that makes perfect sense. personally i think thats the best way to selll macs, knowing windows. its unbelievable how much it helps, at least with my experience. glad you enjoyed the job.

iJon
iJon is offline   0
Old Aug 10, 2004, 11:40 AM   #21
Hemingray
macrumors 68030
 
Hemingray's Avatar
 
Join Date: Jan 2002
Location: Ha ha haaa!
I've been submitting my résumé to jobs.apple.com to both Apple Stores in my area for a little over a year now. Have never gotten a response, except for the generic "thank you" email. One thing's for sure: do not give up! Keep on 'em. I *will* work for Apple some day. It's just a matter of when.
Hemingray is offline   0
Old Aug 10, 2004, 11:57 AM   #22
idkew
macrumors 68020
 
idkew's Avatar
 
Join Date: Sep 2001
Location: where the concrete to dirt ratio is better
Send a message via AIM to idkew
Quote:
Originally Posted by Flowbee
I don't believe this is true. Apple's retail employees are paid a reasonably competitive hourly wage. There may be additional bonuses based on overall store sales, but not sales commissions.

i think they do. at least on the ipod applecare i purchased. they guy had me tell the cashier that he sold it to me...
idkew is offline   0
Old Aug 10, 2004, 02:32 PM   #23
kasei
macrumors 6502a
 
kasei's Avatar
 
Join Date: Dec 2003
Location: Los Angeles, CA
Quote:
Originally Posted by idkew
i think they do. at least on the ipod applecare i purchased. they guy had me tell the cashier that he sold it to me...
Employees don't get paid commission, however their product sales are tracked. Top employees will somethimes get freebies and major discounts. At the end of each week each employees performance is reviewed based on the number of systems and service plans they have sold. This determines if an employees can recieve an increase in pay or promotion.
kasei is offline   0
Old Aug 10, 2004, 09:29 PM   #24
scem0
Thread Starter
macrumors 604
 
scem0's Avatar
 
Join Date: Jul 2002
Location: back in NYC!
I have a very strong understanding of Windows and Mac OS X.

I just don't have much of a way to prove it ...

I use both a PC and a Mac at home to work on web design and anything else I'd do at home, and I use PCs at school for classes (web design, Comp Sci III, Cisco Networking II). So I know quite a bit about the internet, networking, programming, and PC's in general. But I've used a Mac all my life (up until recently) so I'm very familiar with Mac OS.

I'm still in High School (I'm not really trying to get a job at the Apple Store till I'm in college), but I take college courses for daul credit and I've taken an a+ certification training class (computer hardware), so I also know quite a bit about computer components, and computer hardware in general.

So I got a lot of the computer spectrum covered. I'm in no way an expert in any of those fields (but in a year I may be), but I certainly know enough to sell a computer to an average to above-average consumer.

Just to echo what others have said - I've been to Apple stores and I've been very unimpressed. The sellers don't seem to know all that much about computers. I'm almost sure that I know more than them, but it's hard to tell when all you do is go there and hear other people as questions.

So, to end this post, I'll just say that I think that I know enough to get a job there, and if I don't now, then I will by the time I graduate and have at least 4 more AP computer courses under my belt.

I guess a smart thing to do would be to brush up my hardware knowledge and get A+ certified, and then really brush up my networking knowledge and get Cisco certified (that'll be quite a challenge, but I'm willing to put in the hours). Then I at least have some proof (other than a high school and college transcript) that I know my stuff when it comes to computers.

scem0
scem0 is offline   0
Old Aug 10, 2004, 09:35 PM   #25
wdlove
macrumors 604
 
wdlove's Avatar
 
Join Date: Oct 2002
Quote:
Originally Posted by Hemingray
I've been submitting my résumé to jobs.apple.com to both Apple Stores in my area for a little over a year now. Have never gotten a response, except for the generic "thank you" email. One thing's for sure: do not give up! Keep on 'em. I *will* work for Apple some day. It's just a matter of when.
I wish you well in your application process. Persistence usually pays off in the end.

Have your started to work on a Resume scem0?

I have always found the Mac Genuis's to be very helpful.
__________________
First MacRumors "Contributor"
wdlove is offline   0


 
MacRumors Forums > Archive > Archives of Old Posts > Community

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Is Apple Retial Store Business Leader a good job? franciascolamy1 Apple, Industry and Internet Discussion 2 Aug 9, 2013 08:07 AM
Apple Opening New Store in UK This Week, Posts Job Listings for Two New German Stores MacRumors Mac Blog Discussion 41 Jun 8, 2013 02:21 AM
Apple job, successful but no job yet. zeroh3ro Community Discussion 6 Mar 21, 2013 11:43 PM
Shocking image on App Store. So much for Steve Job's rally against iPad porn. jonnyb098 Apple, Industry and Internet Discussion 47 Dec 26, 2012 03:23 AM
Apple store retail job interview! emoneyy59 Community Discussion 14 Oct 6, 2012 03:22 PM

Forum Jump

All times are GMT -5. The time now is 04:44 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC