|Dec 22, 2009, 01:59 PM||#1|
Spinning Circle Quicktime Logo and Interrogation Mark
I don't know if some of the users of this forums are having this problem that I got on december 6 and I just found a solution, so I wanted to share it with all of you.
The problem was that everytime that I when to the mobile me gallery webpage and I selected any movie, protected or unprotected, if I double click on it, when it was trying to open, all I got was a spinning circle, quicktime logo and a question mark.
This issue only happens in Safari, every other browser doesn't have this bug. (I tryed Firefox and IE8 with a windows machine)
After passing one hour with mobile me support and apple support, I gave up, but I decided to try something today and it works.
I found a fix to my problem.
But it comes with a downside.
I have to run Safari in 32-bits mode.
So here's the solution.
I made a search via google to "test flash player" and as I checked the versions of flash player and shockwave, I found that I was missing the Shockwave plug-in.
I've installed the latest version of Shockwave (and I have to open Safari in 32bits mode, otherwise it doesn't work).
I also updated to the latest version of Flash Player.
Now, I'm able to open the movies without the interrogation mark and quicktime logo.
I hope this helps you.
MacPro W3540, 16GB, 8TB; ATI 5870; ACD 30'', ACD 24''
MBP 2.6GHz 17'' Hi-Res 4GB, 500GB - TC 2TB - 1xG-Drive 2TB
iPods (8GB-160Gb) iPhone4 32GB
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