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Macbook Crash

Washac

Washac

macrumors 68030
Original poster
Hi All


Heard from somebody I know today that their Macbook had crashed whilst installing a game.

Now when they turn it on all they get is a folder with a question mark when they turn on.

What is their wayout of this, and have they lost anything ?

Thanks
 
It's not necessarily a hardware hard drive failure, it could be due to crashing during a read/write session (as installing a game would be).

Best bet is to try and boot from the OS X DVD and run Disk Utilities. Try and repair the drive along with the drive permissions and see if that helps. If it doesn't, hopefully they have a backup (If not, lesson learned I'd imagine) and re-installing the OS should have them back up and running (minus their data).

If the HDD is totally dead, order a new one, install it, format it with the OS X DVD and re-install the OS.
 
NewMacbookPlz said:
It's not necessarily a hardware hard drive failure, it could be due to crashing during a read/write session (as installing a game would be).

Best bet is to try and boot from the OS X DVD and run Disk Utilities. Try and repair the drive along with the drive permissions and see if that helps. If it doesn't, hopefully they have a backup (If not, lesson learned I'd imagine) and re-installing the OS should have them back up and running (minus their data).

If the HDD is totally dead, order a new one, install it, format it with the OS X DVD and re-install the OS.
Click to expand...

Thanks, they are giving to me to sort out 🙂
 
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